Auto DS: AI Dropshipping & POD

I would recommend this app as the most rewarding dropshipping app to date! Everything in my set up went seamlessly smooth from beginning to end. I appreciate apps that are user friendly and to the point, this one is at the top of the list!

I am pleased to update my review for AutoDS on Shopify after experiencing exceptional customer service and support from Dorina, the Quality Control Manager.

My initial interaction with AutoDS encountered a minor issue with a subscription charge. However, Dorina promptly addressed the issue, processed a refund, and extended a free month to compensate for the inconvenience. Her professionalism, efficiency, and dedication to customer satisfaction were truly commendable.

Furthermore, Dorina's proactive communication and willingness to go above and beyond to resolve the matter promptly have left a lasting positive impression. I am thoroughly impressed by AutoDS's commitment to excellence in customer service.

I highly recommend AutoDS to anyone seeking reliable automation solutions for their e-commerce business. With their stellar customer support and top-notch service, AutoDS continues to exceed expectations.

Thank you, Dorina, and the AutoDS team, for your outstanding support.

This app is awesome, it takes out all the guesswork of setting up your Shopify store with products, and things like pricing, and trending products.

"Absolutely Game-Changing!

This program has completely transformed my dropshipping game. As someone relatively new to the world of e-commerce, finding winning products was a daunting task until I stumbled upon this gem. Its intuitive interface and powerful features make product researching a breeze.

With just a few clicks, I can uncover trending products with high profit potential, saving me countless hours of tedious manual research. The insights provided by this program have been invaluable in guiding my product selection strategy, leading to a significant boost in sales and profitability.

Whether you're a seasoned dropshipper or just starting out, I highly recommend giving this program a try. It's simple, efficient, and delivers results. Trust me, you won't be disappointed!"

Extremely efficient and great help desk.

Amazing app, and huge thank you to Dorina and her amazing customer service. She always goes above and beyond to help!

The app is easy to use and has a seamless integration process. I also enjoy having the ability to have shorter processing and shipping times. I highly recommend the app.

Very helpfull for starting my business. Thank you for your help!

Update: AutoDs contacted my store through WhatsApp after seeing my review. They offered to refund my balances, invited me to try their service again with some assistance on managing fees, and offered me 1 month of free service with personal 1 on 1 service for questions on WhatsApp. I waited to update this review for the refunds to clear and am considering trying them again - the refunds took my 1-star review to a 3-star review and will be upgraded to a 5-star If I try them again and have a better experience.

My experience with AutoDS has been overwhelmingly negative due to a variety of issues related to cost, hidden fees, and poor customer support.

Cost Issues:

High Subscription Costs: The platform requires users to pay substantial monthly or yearly subscription fees. Even with these payments, many essential features remain locked behind additional paywalls.

Additional Charges: Key features like AI rewrites of product descriptions and automatic order fulfillment require purchasing additional tokens. This makes the overall cost of using AutoDS significantly higher than initially expected.

Managed Balance Requirements: Users must maintain a managed balance to cover each order. In my case, I was charged over ten times the cost of a product due to various hidden fees. These fees are mentioned in the agreement but are buried deep, making them easy to overlook until it’s too late.

Customer Support:

Automated and Unhelpful: The customer support chat is primarily AI-driven, directing users to submit tickets without providing meaningful assistance. When I sought clarification about the overcharge, the response was dismissive, citing "taxes and fees" without providing a detailed breakdown.

Non-Refundable Balances: None of the balances on the platform are refundable, turning it into a money pit with so many hidden costs and fees that maintaining competitive pricing is nearly impossible unless you sell at a loss.

Conclusion:
Due to the combination of high costs, hidden fees, and inadequate customer support, I cannot recommend AutoDS to anyone. It has proven to be an unsustainable and frustrating experience.

I love that Auto DS offers automation for order fulfillment and integrates suppliers, saving me from the hassle of searching for suppliers from scratch.