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UPDATE: My complaint/issue was resolved by Dorina with AutoDS. She apologized for everything that happened. She made sure to delete my account and address any other concerns. She also issued me a full refund of all charges and assured me that my card would not be charged again.
I cancelled account after a day or so on free trail. Even after that they continued to try and charge me. i reached out to them several times and they even responded but still apparently are adamant about taking my money because i asked them each time we talked to cancel my account and they finally got money off today. The responses i get are to ask me to continue at a discounted rate at which time i continue to tell them no and to cancel/delete my account all together. I have reached out to report them. I have all email threads and have even sent them to support as aback up and they still charged my card.
Update: since I left this review. (this is the only way ive gotten a response) Soffia responded and said that they finally deleted my account but said nothing about refunding the money they took off of my card after all the times ive requested to cancel the account. REFUND me the money that was taken off of my card after the account had already supposed to be cancelled weeks ago and are unauthorized.
Hi "URHER",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
AutoDS Team
i haven't been using autods for long, its been super helpful and its very easy to use! i highly recommend!
Hi "My Store",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team
La experiencia esta siendo bastante buena por el momento y el proceso de procesamiento de pedido bastante sencillo.
Hi "Flicker Market",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team
It is a very complex app, I am learning little by little to use all of the functions, I hope it can help me succeed in my ecom business.
Hi "Caspy Cases"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team
Good platform to help entrepreneurs in the beginning of their journey.
Hi “CELESTIA”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team
This app is the answer to my prayers! Orders fulfilled automatically? Yes, please! No more stressing over suppliers or juggling virtual assistants – AutoDS handles it all like a pro. It even takes care of customer service, messaging buyers, and saving me cash on extra apps. Talk about a multitasking genius! Oh, and their support team? Lightning-fast and super friendly. AutoDS is like the business sidekick I never knew I needed. "Automate your success"? More like, "Automate your life!" Thanks, AutoDS, for making me look like I have it all together!
Hi “ÉCLATENDRE”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team
It makes drop shipping a lot easier ! I totally recommend it
Hi "MyKart",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team
This app is so beginner friendly with an awesome and easy to use interface.
Hi "UrbanRe-art"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team
its interesting. still learning. chat support is good and very responsive:)
Hi "My Store"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team
Easy understandable.
Hi "My Store",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team