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We tried AutoDS for a few weeks and were very disappointed. The app doesn't work. The product prices in the shop have changed at times, e.g. B. from $400 to $8000!! We couldn't be told why it happened. Can't imagine when that happens in a shop that contains thousands of items. Some of the variants were not imported. Some variants did not import variant images. Products were showing as "sold out" in the shop even though they were plentiful on the source side (Walmart, Wayfair, and Amazon). Customer service was always friendly and helpful but was only able to fix the errors at times. After a while, the same errors appeared again. The app seems to have been on the market for a long time but has as many bugs as if it was launched just yesterday. It is also very questionable whether the images that are imported using this app are not copyrighted. I asked for a refund and got a standard letter why a refund is not possible despite all the problems I had. I can only advise anyone who really wants to build a serious business to look around for an alternative, as this app is a real troublemaker.
Hi "Good Vibes Furniture",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team
Terrribe service,
most products are not even dropshipping products and they cost too much , and the processing times are insanely high.
Aside from that that I was charged $368 even I CANCELED my subscription and when I got my refund I only got $313 and I was told that there are Shopify Fees, so I contacted Shopify to confirm but to my surprise that there was not even a record of the transaction through Shopify so they just made that up. Avoid them at all costs. And also the support is no very responsive and it will take days to get answer on a question that needs immediate answer.
Hi "ArcusFit",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already offered a solution to your concern.
Waiting for your reply!
AutoDS Team
Well this free trial for 14 days is NOT true, do not try/test this app. Once I have install and tested and after deleted the app I was charged 345.01 USD for NOTHING!
I want my MONEY back. How come you are taking money from my bank account without any premissions?
Hi "Frosted House",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
AutoDS Team
esto es una mierda m estan cobrando una locura sin nisiquiera usarlo
Hi "GentelShop",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We tried to contact you a few times with no luck.
Could you please check your emails from dorina@autods.com?
Looking forward to hearing back from you!
AutoDS Team
Be careful with the installation, they don't respect the trial period and immediately start charging and even trying to cancel it, there is no way to stop and what's more, I haven't even used any service from this application. Simply abominable
Hi "PSB OUTLET"!
Thank you for your feedback, and we're truly sorry to hear about your experience. We want to clarify that we have already addressed and resolved the issue you raised regarding the charges during the trial period. The cancellation process was explained, and your account has been closed as requested.
We always strive to be transparent and supportive, and we’re committed to ensuring our users have a positive experience. Should you decide to revisit our platform in the future, we are here to assist you.
Best regards,
The AutoDS Team
SCAM APP! BE CAREFUL
I was charged £294.57 after using their 14-day trail just to explore their app. I've never used it and even if I did continue with the app (which I didn't) I should have only been charged for the membership which is meant to be $39!!!!!
Update 25/07/23: I was going to remove this review as my issue got resolved however, the owner emailed me threatening me with legal action due to leaving a review about my experience and receiving a refund from Shopify. Shocking. I hate doing these types of reviews but the way he has treated me warrants me to tell everyone.
Hi "Coles Choice",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please feel free to contact us at dorina@autods.com
We will be glad to help you !
AutoDS Team
Uninstalled the app after 2 days, keeps trying to bill me. Would not recommend, there are many better apps.
Hi "My Store",
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation?
Please contact us at dorina@autods.com
We would be glad to make this right for you.
AutoDS Team
i didn't even use still charged me 300$. not good
Hi "Eleganttt",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already contacted you to make it right for you.
Looking forward to your reply!
AutoDS Team
I used this application for 8 days and placed an order from Amazon for a customer from Qatar and paid $100 for the automatic orders, but they could not implement the order because it does not deliver to this region. Now I'm asking them to refund the $100, but they refuse to return my money and asked me to cancel my subscription if I don't like their policy.
Hello "the camellia",
Thank you for your comment. We appreciate all feedback.
Our quality specialist has already reached out to you via email and offered you a refund. We tried to meet you halfway, but there was no cooperation.
We hope to have the chance to serve you again and provide the high standards of quality we are known for.
Have a great day,
AutoDS team
i pay my money two times but the websites is not working. or refund my money back. if it not working don't just tell you clints
Hi "Seb beauty supply",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com to address your concern
AutoDS Team