Auto DS: AI Dropshipping & POD

I only installed the app 2 Days May 16 TO May 18 and the app
is trying to charge me a month in June 01/2024 Why???
My issue about store-( resolved.)
Thank you for Dorina
; Auto DS Manager.
Regards
Choice Store.

Adding another star, almost entirely for Dorina, who has helped me so much. Without her, I'd never be able to process a basic order. Thank you Dorina!
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Adding an extra star for Dorina, who has been extremely attentive and helpful.

Still, heed my warning, no matter who you signup with:

1- Nothing is "automatic."
(!New!) 1a- Orders cancelled by suppliers with no notice or reason given.
2- Expect problems. & there are exceptions to everything.
3- Don't believe a word of marketing, esp. Shopify's drivel (trust me, I worked in Marketing for a few companies and wrote this stuff).
4- ChatGPT 4 is excellent at generating apology emails to customers.
5- Thank the heavens I haven't started marketing my site yet. I guess, deep down, I knew to expect issues. And wow... was I right.

I'll continue to adjust star ratings as things progress.

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Pure, buggy garbage. Can I give it 0 stars?

Avoid. Avoid. Avoid.

Half my orders end up in "error" state, and when I ask why, I get the standard ".... the order was cancelled by the supplier or customer (whatever that means)," and/or "we have no control over anything" (that much is clear). If (and this is rare) an order actually ships, the shipping times are pretty abysmal. There is literally no useful support.

In summary, a lot of big promises, and massive under delivery. I'm actively trying to find a competent replacement, but my fear is that this is as good as it gets (which leads to bigger questions about "the side hustle." Who is this really benefitting anyway?... hmmm...").

Shopify and AutoDS have turned my initial excitement and exuberance into a daily, dread-filled check of my email and Shopify balance, followed by a slew of apology emails to customers and discount codes they'll probably never user, because their initial experience was so poor (and so out of my control).

I would do anything to start over again with a completely different infrastructure. I can't believe I'm going to have to start PAYING these people money soon, unless I just pull the plug, of course.

After a number issues and frustrations with the app and the way it works, Dorina, AutoDS's Q&A Manager has reached out and has been very responsive and tried to help up with any issues in a timely manner. Not sure it's the right platform for us for TikTok Shop due non compliance and needing to self order UK based products which I didn't like, but appreciate how helpful Dorina has been to get our issues resolved and get us answers and show us how the platform works.

Terrible customer service.
Unclear plan pricing and policies
Cancelled my order and could not recover the status
Manual Fulfilling is useless.

Overall, the platform is not very intuitive and hard to use.

The service works, it took a little getting used to. BUT BE WARNED, if you change your mind and have money within the auto ordering service, you have to jump through hoops and they take a percentage from the refund as well. happy shipping

Changing this review from 1 star to 3 stars because Dorina from cusomter support worked really hard to help me get the refund and I had a good experience with her. This happened after leaving 1 star review.
Really disappointed with Auto DS
1. signed up for ¨mentorship program¨, got in touch and never got a response, somehow AutoDS still made me pay and told me it´s non-refundable, for a service I never got! And careful, because when you signed up for it, they never clarified there was a cost nor how much is the cost.
2. their network of suppliers are super small, expensive and super slow to respond (2 or 3 days or not ever), so I didn´t use their supplier network
3.. had to manually fulfill the order because the automatic doesn´t work (then the customer support used this excuse to not refund me ), try to understand the why and the reason, OK?
4. at the end, I filed for a refund for over a week and never heard back, just HORRIBLE customer service

Well I would recommend because I find the customer service is very good and helpful and reasonable fast. I have not started with the dropshipping but I assume it will be just as good as the customer service.

integration is too complicated compare to other fulfillment platforms. AutoDS has too much control over my shopify store; AutoDS reedited my listing with wrong prices and support is slow to respond. When they do, my problem is not resolved and i have to reword and ask again. its been over 1 week dealing with sourcing, product orders, linking correct product and fulfillment. this could have been more easily resolved if there is live support.

So far I'm very satisfied, it takes a little more to learn but it's really good!

I would reccommend it but there is too many features that you need to pay for