Helhetsomdöme
4,8
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
30 april 2024

Excellent

DecoDen
Grekland
8 månader användning av appen
AutoDS Dropshipping Tools svarade 1 maj 2024

Hi "DecoDen",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

22 april 2024

excellent customer service!!

Joemammastuff
USA
8 månader användning av appen
AutoDS Dropshipping Tools svarade 24 april 2024

Hi "Joemammastuff"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

Redigerat 28 mars 2024

Please read this review carefully. I will explain why they deserve 1 star review.

There is no option to attach the images in the review otherwise you could watch yourself how they kept on changing their response and manipulate the situation.

1. When we installed this app we saw 4 different packages, basic advance, professional and the last one customize package. If you see their packages, you see 200 products in their basic package, remember these are not products, these are just product variants. For example if you add a product named as woman swim suit containing 10 different colors and 10 different sizes containing 100 Variants, it means you imported 100 products not 1 product.

2. We did not mind it and we decided to upgrade the plan to 139 USD per month. In this package we were able to import 3000 variants. They told us that it is one time payment if you want to import extra products(variants). That is why we agreed and upgraded our plan.

3. When we imported our desired number of products and wanted to know how to downgrade the plan , they told us that the variants that do not fall under your downgraded plan will not be monitored if you downgrade your plan, which they did not mention before when we wanted to upgrade the plan.

4. We did not mind but the problem was that we were not able to downgrade the plan "wow". Consequently, we had to change the payment method and remove our payment card from this app.

5. The winning products they recommend on their dashboard (LOL), they get commission from these products and consequently present them as winning products XD. They are not winning at all and are outdated products. So, do not fall in their TRAP.

6. The other problem with this app is their customer support response. Other apps that have more reviews and are free to use, they provide 24/7 live support and here we were paying 139 USD and not getting the support we required from them. We had to wait 24 hours in order to get the response. I think they provide email support option just to manipulate their customers. In short, if we paid hefty amount, we deserved live chat support.

7. We want our money back that we paid because of your lies and manipulating the situation with time.

8. Influencers get money through their affiliate links and do not mention cons of Auto DS at all because they are just behind the money they get through affiliate program.

9. The automation of order fulfilment is the only truth I saw in their app, but I did not use this feature much that is why I can't say further about this feature.

10. Overall, I will never recommend you and anyone this app that only cares about money and nothing else.

WeShop365
USA
5 månader användning av appen
AutoDS Dropshipping Tools svarade 4 april 2024

Hi "WeShop365"!
Thank you for sharing your feedback with us. We are sorry to hear about your experience. We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Your feedback is valuable, and we're committed to improving our services.
Looking forward to hearing from you.
AutoDS Team

22 april 2024

Great support

Cutepaww!
Kanada
3 månader användning av appen
AutoDS Dropshipping Tools svarade 24 april 2024

Hi "Cutepaww!"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

17 april 2024

Awesome!

Shop Ship Boss
Filippinerna
3 månader användning av appen
AutoDS Dropshipping Tools svarade 21 april 2024

Hi "Shop Ship Boss",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

29 februari 2024

The mentorship service is a (paid) joke (and a very bad one). Apparently, the mentors' main objective is to ensure that you don't ask many questions (only one per ticket, and you have to wait for the answer - sometimes two days before asking another). The interface isn't clear and the chat is absent. Very little is included in the subscription (you have to buy credits or options for almost everything). In short, a very expensive application that takes people for fools (in auto pilot). Just one question: why are they rated so highly?

KIT-KIT
Frankrike
9 månader användning av appen
AutoDS Dropshipping Tools svarade 3 mars 2024

Hi "KIT-KIT",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Waiting for your reply!
AutoDS Team

1 maj 2024

My favorite service, I really recommend AutoDS!
The most easiest way to automate your droshipping business.

SoftieHuddle
Kazakstan
3 månader användning av appen
AutoDS Dropshipping Tools svarade 3 maj 2024

Hi “SoftieHuddle”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface!
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊
Thanks again for supporting our business.
AutoDS Team

11 april 2024

I was having trouble with the fulfillment and Carlos helped me solve the issue step by step. Great service!

Gachets
Storbritannien
3 månader användning av appen
23 april 2024

the customer service is top tier - you can talk to a bot for a lot but you can also reach a person to help you with more detailed issues you may be having. very thorough.

Groomer's Oasis
USA
3 månader användning av appen
AutoDS Dropshipping Tools svarade 25 april 2024

Hi "Groomer's Oasis"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

7 april 2024

I am absolutely delighted with the customer service provided. From the moment I reached out with an issue, they were incredibly responsive and attentive to my needs. What truly sets them apart is their unwavering patience and dedication to resolving any problems that arise.

Moreover, their communication throughout the process was exemplary. They kept me informed at every step of the way, providing regular updates on the status of my inquiry and ensuring that I felt supported and valued as a customer.

Overall, I am thoroughly impressed with the level of care and attention to detail exhibited by AUTODS's customer service team.

CHARMLETS
Nederländerna
3 månader användning av appen
AutoDS Dropshipping Tools svarade 9 april 2024

Hi "CHARMLETS"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team