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-1 I have actually talked with customer service before leave the platform and all they did was to make me feel secure I won’t be charged after cancellation free trial and they actually charged me,luckily that I didn’t had funds on the card,I need to stress myself fixing their direct debit stuff. Totally scammers,tell something and do something else.
Hi "Trand Nova",
We apologize for any confusion regarding your subscription. Our records show that your cancellation request has been processed, and there was no charge. If there are any further issues or if you have additional questions, please fill out this form https://autods.typeform.com/to/aVnsRB2V. We’re here to ensure everything is handled to your satisfaction.
The AutoDS Team
Deutscher Store, Assistentin Zoe konnte direkt mit der richtigen Antwort / Lösung helfen. Top Kundensupport!!
Hi "invisla"!
It’s wonderful to hear that Zoe was able to help! We’ll pass along your kind feedback to them. Thank you for your support!
The AutoDS Team
Dorina’s professionalism and empathy stand out. She not only resolved my issue but made me feel valued as a customer. AutoDS is lucky to have her leading customer experience.
Hi "Desk & Dwell"!
Thank you for taking the time to recognize Dorina! They’re an incredible part of our team, and we’re so glad they were able to assist you. Your success is our top priority, and your feedback inspires us to continue providing the best service possible. Please don’t hesitate to reach out if you ever need further assistance!
The AutoDS Team
AutoDS has been a game changer for my dropshipping business! The platform makes importing products and managing orders so much easier, and I love how everything integrates smoothly with Shopify. The automation tools save me hours of manual work, and the customer support team has been super helpful whenever I had questions. Whether you’re a beginner or already experienced, AutoDS really takes care of the heavy lifting and helps you focus on growing your store. Highly recommend!
Dorina was amazing! Quick, kind, and went above and beyond to help me out. Thank you!
Hi "Happy Pup Supply"!
It’s wonderful to hear that [Agent’s Name] was able to help! We’ll pass along your kind feedback to them. Thank you for your support!
The AutoDS Team
I’d like to express my appreciation for Agent Merbena from AutoDS. She was incredibly helpful, patient, and professional throughout our conversation. She took the time to understand my issue clearly and provided detailed guidance that made everything much easier to handle. Her quick responses and kind attitude made the whole experience smooth and pleasant.
Thank you, Merbena, for your great support — truly one of the best customer service experiences I’ve had with AutoDS!
Hi "Auvé"!
Thank you for taking the time to highlight Merbena! We’re so proud of our team members who go above and beyond to support our users, and it’s wonderful to hear that Merbena was able to make a positive impact on your experience. Your kind words will mean the world to them. We’re always here for you whenever you need assistance!
The AutoDS Team
Absolutely amazing app, their tech support is quick, professional and knowledgeable as well... Amazing!
Hi "My Store"!
Thank you for highlighting our support team! We're delighted to hear they were able to assist you. If you ever need help again, we’re here for you!
The AutoDS Team
I’m new to dropshipping and still learning, but AutoDS makes everything straightforward. Great experience so far!
Hi "My Pup Deals"!
Thank you so much for your review, it truly means a lot to our team! We will continue to provide an excellent dropshipping experience to our users. We are here for any other questions you may have 😊 Thanks for supporting our business!
The AutoDS Team
My very first time reaching out upon a problem was actually good. The response/support was really quick, attentive, and detailed. This helped me better understand my situation for moving forward. Idon't normally leave reviews at all, but Ifelt this was worth it. Thank you AutoDS! Proud partner here.
Hi "Shoprely Store"!
We’re so glad our customer support team could make a difference for you! Your success is our priority—thank you for your kind words.
The AutoDS Team
The app offers a 14-day trial which is not 14-days but 13-days before they actually charge you a full subscription. They do not make it easy to cancel as support is on the other side of the world. I contacted support and eventually was helped to my satisfaction.
While the app is complex and has a lot of capability, the trial is not long enough to explore its full capabilities. I still would recommend AutoDS.
Hi "Aurevity",
Thank you for sharing your feedback and for your recommendation!
We’re glad to hear our support team was able to assist you to your satisfaction. Your comments about the trial length and cancellation process are noted, and we’ll review them as we continuously work to improve both our platform and user experience.
The AutoDS Team