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Super complicated and not user friendly.
Hi "Sternli Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to help you with your onboarding.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Pricy and you don't get your money worth of services. You will almost not get any answers to your questions/concerns/issue. The only available type of customer service is via email and chat. The email will take over 24 hours even though they say you will get an answer within 24 hours. You will not get any help via chat; I actually don't believe those in the chat support even speak English. Worst customer service ever!! I want to stop my service but that also means I will lose all the products and the work I already did on my page. They know that and that's why they keep the terrible customer service.
Hi "ModBuy",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your reply at dorina@autods.com
AutoDS Team
This website has been horrible, if you are looking for a sourcing site this is not the one you want. If you put money in your 'managed balance' you are unable to withdraw it.
Hi "Moon Lamp",
Thank you for sharing your feedback.
We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Well this free trial for 14 days is NOT true, do not try/test this app. Once I have install and tested and after deleted the app I was charged 345.01 USD for NOTHING!
I want my MONEY back. How come you are taking money from my bank account without any premissions?
Hi "Frosted House",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
AutoDS Team
I wanted to give them a try to see if I liked autods better than dsers. I dont. Terrible customer support. I used an affiliate link that was supposed to give me access to sourcing products through them and I have not Been able to get anything to source for about a week now. Their customer support is extremely slow to reply it feels like they are just waiting for my trial to end so they can charge me. When I finally got a reply through email, they stated they would look into it but then right after sent me another email stating they have closed my ticket and to contact them again if I ever need their help yet they never fixed my issue in the first place.
Hi "ForeverMemora",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply!
We will be glad to help you with any concerns you have!
AutoDS Team
They charged my card without authorization then they put you through this nightmareish reverse funnel to try to get my money back. They are quite arrogant as well. Then they kept $30 out of the 250 they originally took out of my account.
Hi "Urban Fusion",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team
SCAAAAAMMMM
Hi "Zensora",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team
I rarely write reviews, but my experience with AutoDS has been so frustrating that I feel compelled to warn others. After signing up for their service, I was shocked to find multiple charges on my credit card, far exceeding what I had agreed to pay. This was just the beginning of my nightmare.
When I tried to log in to my account to address this issue, I discovered, to my dismay, that I couldn't access my account at all. There was no explanation, no error message - just a blank screen that left me completely locked out. This was more than just an inconvenience; it was a complete blockade to resolving my billing issues.
But the real icing on the cake? Their customer service, or should I say, the lack thereof. I reached out multiple times through every channel I could find - email, phone, even their social media platforms. No response. It's as if they've simply vanished, leaving me with unauthorized charges and no way to contest them.
It's appalling to see a company operate with such disregard for its customers. The lack of transparency and accountability is shocking. I strongly advise anyone considering AutoDS to think twice. There are plenty of other services out there that respect and value their customers. Unfortunately, AutoDS is not one of them.
Rating: ⭐ (1/5 Stars) - And that's being generous.
Hi "DreamRail Puzzles",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your response to help you!
AutoDS Team
Opened my credit card statement only to find a $360 charge for an app I never used and never agreed to a $360 charge on.
Support is refusing to help.
I suggest you avoid downloading this app so you don't end up $360 worse off.
Hi "Wagzey",
Thank you for sharing your feedback. We take such concerns very seriously.
Our Quality Control Manager personally assisted you in resolving this issue and ensured that you received your money back. However, after providing all the necessary help, we did not hear back from you.
We are committed to transparency and customer satisfaction, and we appreciate the opportunity to address your concerns. If you need further assistance, please feel free to contact us directly.
AutoDS Team
The mentorship service is a (paid) joke (and a very bad one). Apparently, the mentors' main objective is to ensure that you don't ask many questions (only one per ticket, and you have to wait for the answer - sometimes two days before asking another). The interface isn't clear and the chat is absent. Very little is included in the subscription (you have to buy credits or options for almost everything). In short, a very expensive application that takes people for fools (in auto pilot). Just one question: why are they rated so highly?
Hi "KIT-KIT",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Waiting for your reply!
AutoDS Team