Recensioner (11 441)
Förfina
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Efter omdömen
Erhebt Kosten, obwohl der Account und die App aus dem Shop gelöscht wurden
Hi "RacingFuse",
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
I’m not happy one bit with this ad on “the best all in one “
However after 14 days I was charged a high amount for £293.82, I will never be using this again and want to talk to someone that can resolve my issue!
Hi "Gadgetly",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
Please contact us at dorina@autods.com
We would be glad to help you with your concern!
AutoDS Team
Charged me over 300 dollars in usage fees
Hi "My Store"!
We’re sorry to hear about the issues you've experienced. We provided a form for you to submit more details so we could investigate this matter further, but unfortunately, we haven’t received any response. (https://autods.typeform.com/to/aVnsRB2V)
We’d still love the opportunity to assist you and resolve this. Please feel free to reach out again, and we’ll be happy to help.
Best regards,
The AutoDS Team
Terrribe service,
most products are not even dropshipping products and they cost too much , and the processing times are insanely high.
Aside from that that I was charged $368 even I CANCELED my subscription and when I got my refund I only got $313 and I was told that there are Shopify Fees, so I contacted Shopify to confirm but to my surprise that there was not even a record of the transaction through Shopify so they just made that up. Avoid them at all costs. And also the support is no very responsive and it will take days to get answer on a question that needs immediate answer.
Hi "ArcusFit",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already offered a solution to your concern.
Waiting for your reply!
AutoDS Team
The app is trying to charge me $400 when I haven’t even used it at all on my store. I only installed the app 2 weeks ago and was assured upon downloading that no charges would be made despite being forced to agree to a max spend of $5000 to sign up. How is autods getting away with this?
Hi "Our Tiny Jungle",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team
Ich bin sehr enttäuscht, das ist nicht der Standard, den ich von Shopify Apps kenne!
Mir wurde heute ein Jahres Abo berechnet nach der Testzeit direkt das ist nicht korrekt. Ich hatte nicht die Möglichkeit ein richtiges Abo auszuwählen. Dies hätte ich auch nicht getan, denn der Kundenservice war nie erreichbar. Auch der angebliche Live Chat war immer außer Betrieb. Außerdem haben die Funktion der App nicht das getan, was versprochen wurde, weshalb ich alles manuell machen musste. Ich rate dringend davon ab diese App zu installieren. Ihr werdet nur ein Haufen Kosten haben und keine Leistungen Ich hoffe ich bekomme das Geld zurück erstattet 235 €. Für nichts sind etwas viel.
Hi "Clubear",
Thank you for your feedback, and we're truly sorry to hear about your experience. We want to clarify that we have already addressed and resolved the issue you raised regarding the charges after the trial period.
We always strive to be transparent and supportive, and we’re committed to ensuring our users have a positive experience. Should you decide to revisit our platform in the future, we are here to assist you.
Best regards,
The AutoDS Team
i pay my money two times but the websites is not working. or refund my money back. if it not working don't just tell you clints
Hi "Seb beauty supply",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com to address your concern
AutoDS Team
Holy sh*t this is a terrible app. They took about 450 dollars from me and only gave about 230 back as a refund. It's super confusing to use, they have terrible shipping prices, and they do not refund fully as mentioned before. I thought I was on a trial yet they charged me a ton of money.. No idea how they have this many good reviews, this was by FAR the worst experience I have had with an app. Please save yourself the trouble and stick to CJDropshipping or something similar. I cannot express enough how awful of an app this is.
Hi "ELVI",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
We'll be happy if you can contact us at dorina@autods.com so we can look into your case and see what happened and how we can sort everything out.
Waiting for your reply!
AutoDS Team
Terrible and horrible customer service. Two unauthorized automatic charges were processed after I deactivated my account. Upon realizing this, I immediately contacted Shopify for assistance. They redirected me to Autods since I couldn't access my account. Autods informed me of a '24-hour' contact policy after a charge, a detail not mentioned anywhere on policies. I strongly discourage using this service due to these issues.
Hi "Simple Smarter",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now we have already offered a solution and hopefully we will make it right for you!
Waiting for your reply!
AutoDS Team
Worst app for shopify and best earning affiliate money by recommending this app no use
Hi “ForFille”!
Thank you for sharing your feedback. We’re sorry to hear about your experience. We tried to contact you with no luck.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team