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Angelica from the customer support was very helpful! She really helped me trough my refund request!!
Hi “GYM BIG”!
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us — and we agree, Angelica is truly a Joker to have on our team!
She will be delighted to hear that you enjoy working with her, so we will pass the word along 🙂
Please feel free to contact us again if you need more help!
AutoDS Team
They took out $423 randomly which I caught immediately and emailed them right away. What little products I did find that fit my niche aren't worth the price they charge at all. I have reached out to them several times with Shopify support help for a shipping questions and it took days to have one simple question answered which, to me, tells me that this issue will not resolved anytime soon either, if at all! I do not have a single item of theirs pushed to my store. This is completely unacceptable. I want my money returned immediately!
Hi "Preserving Nature Crafts",
We have informed you in multiple ways that our team has already resolved this for you.
We tried to contact you a few times with no luck.
Please reply to our emails so as to make sure that everything is resolved on your side.
AutoDS Team
Still learning and very confused
Hi “Super Slick Sales”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
Please reach out to our support by opening a ticket here:
https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0
We will be glad to help you with any concerns you have.
AutoDS Team
its help to import your products very good and easy to use , its bad with that variants i don t like it but its fine and very good support
Hi “AllVersse”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our features such as the product importer.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We will be glad to help you with any concerns you have 😊
AutoDS Team
I love this app its really helpful,
I recommend any one who is just starting their business to have this app
Hi “Mercy store”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface!
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊
Thanks again for supporting our business.
AutoDS Team
AutoDS is jammed packed with tons of info..takes a while to get used to. Great platform for what it does!
Hi “Love Rootz Art”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team
There was a little bit of confusion with being charged after my free trial; however, I was helped through the live chat box, and I got all of my questions answered in a timely manner! I will say that I would've preferred to talk with someone on the phone, but the chat box worked fine!
Hi "My Store"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team
EDIT: After getting charged for not using the app I spoke with customer services. It was the best customer support I've ever received anywhere PERIOD! Dorina was such a blessing, from start to finish she helped me through every step of the process. She was able to help get me my refund and checked in with me, really made me feel like I was a person and not just another customer. More service representatives could learn a thing a or two from Dorina, as she was the gold standard for customer relations. What could have been a very bad experience was turned into a painless and easy conversation, I cannot sign her praises high enough.
Hi "Hex Toad",
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are happy to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
AutoDS Team
Wonderful - I will continue with my subscription and recommend AutoDS to others. It takes a while to fully understand and navigate, but will be helpful in the long run.
Hi "ASH GOODS"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team
There are a lot of things that you can do here. well I better start learning how to use this because this app is a game-changer
Hi "Glofull"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team