Auto DS: AI Dropshipping & POD

We were charged over €300 despite only using the app once during the free trial period. After the trial ended, we did not continue using the application at all, yet we were still billed a significant amount. This is completely unacceptable.

There was no clear indication that such charges would apply after minimal or no usage, and we believe this billing is unjustified.

We were charged over €300 despite only using the app once during the free trial period. After the trial ended, we did not continue using the application at all, yet we were still billed a significant amount. This is completely unacceptable.

There was no clear indication that such charges would apply after minimal or no usage, and we believe this billing is unjustified.

We are therefore requesting a full refund of the amount charged, or at the very least that the invoice be cancelled, and that our account or subscription be removed from your records. We expect this issue to be resolved promptly and professionally.

We hope you will take this matter seriously and improve transparency for future users.

Thank you.

AutoDSでは、無料試用期間をうたっていますが、実際には年会費を引き落としてきます。絶対に利用してはいけません。→　抗議した結果返金はされました。

This is the worst platform I've ever used. It randomly imports historical orders and fails to sync with new orders. It imports incorrect purchase prices and then explains that it will update from the draft folder to the imported folder (products). Then, batch changes return errors and are not processed (redo, review, redo, review), even though it previously showed "no errors." Basically, it requires repeated checks, which is time-consuming, laborious, and inefficient. After a long period of repeated troubleshooting, it turned out to be completely useless, and I didn't want to waste any more time—this app service provider is completely unreliable.

Automatically charged me a full year subscription for an account I can't even access. Trying to get support to resolve this and the AI is stating I opened an account 6 years ago when it was in fact last year. Very poor customer service and I am still trying to get my money back.

Read the reviews before installing! This app is a disguised way to rip you off, and the customer service is terrible. Even without choosing any paid plans, the installation itself costs a hefty fee, over $200 for a subscription, while the service is absolutely worthless. Getting a refund is practically impossible; they'll just make excuses and delay, ignoring their own rules and dragging you into an endless cycle of bureaucratic wrangling. This is the worst and most irresponsible app I've ever used!

This is my first week using AutoDS and it has been a nightmare. I'm trying to upload hundreds of products and some are going to Shopify with no images, just blank listings with no photos. Support has not provided any real solution. First they told me to resync my store, didn't work. Then they told me to delete and reupload the products, didn't work. Now they're telling me I have to wait to hear back from their developers with no timeline. Three different responses, zero results, and those products are still broken. I can't manually fix each one, that defeats the entire purpose of using automation software. If I'm getting errors like this during onboarding before I've even launched, what happens when orders start coming in? For a platform that calls itself all-in-one automation, basic product importing with images should work consistently. This has been quite disappointing and I'm seriously reconsidering whether this is the right tool for my business.

Scammy software.

In the short time I had this installed on my store (no more than 30 minutes) I had no less than 3 upsell pages pop up.

To top it off, when you subscribe it auto-selects auto order placement and tracking for an extra $10 a month (isn't this a basic feature of the software?)

Even after selecting that it seems to only give you 5 'credits' so I'm assuming if you have more than 5 orders you have to pay additional fees.

Seems to sole purpose of this app is to upsell everything, deliver nothing (I also tried to add products from amazon in multiple ways and you just get broken errors).

Attention aux frais cachés et aux pratiques de facturation douteuses !
Une expérience extrêmement décevante. L'application semble intéressante au début, mais méfiez-vous des frais qui s'accumulent sans avertissement clair. Le support client est quasi inexistant lorsqu'il s'agit de demander un remboursement ou de régler un litige technique. C'est un système conçu pour vider votre compte avant même que vous ayez fait votre première vente. Passez votre chemin, il existe des alternatives bien plus honnêtes et transparentes pour le dropshipping au Québec. À fuir !

Cannot get orders to ship. Still awaiting fulfillment on Christmas orders from last year.

I cancelled this app during my free trial period and they still went ahead and tried to debit my card.