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After a number issues and frustrations with the app and the way it works, Dorina, AutoDS's Q&A Manager has reached out and has been very responsive and tried to help up with any issues in a timely manner. Not sure it's the right platform for us for TikTok Shop due non compliance and needing to self order UK based products which I didn't like, but appreciate how helpful Dorina has been to get our ...
Hi "Fitzone BXD",
Thank you for sharing your experience with us.
We're pleased to hear that Dorina, our Quality Control Manager, was responsive and helpful in addressing your ...
Terrible customer service.
Unclear plan pricing and policies
Cancelled my order and could not recover the status
Manual Fulfilling is useless.
Overall, the platform is not very intuitive and hard to use.
Hi "Pawlie Collection"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
...
there is people out there who can't do their role as support and there those that can. I recently was having issues with verifying my account on auto ds and i spoke to 2 agents and they haven't done what the last agent i just spoke to did.
Hi "My Store"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please ...
Its alright. So far I have had issues with sourcing request and creating a smooth system flow.
Hi "Lips Tulips"!
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what ...
All in all dont like the Customer Service, since not everyone o thr Team was competent to help me and connected me with someone else. But there was Carlos who really helped me . Really a G
Hi "LivaSkin",
Thank you for sharing your feedback. We appreciate your honesty and apologize for any inconvenience you experienced with our customer service.
We are thrilled ...
hi my name is moe i need money ashen bayye mfalles ma ader yedfa3 osot l madrase w ma ma3o seyara w kl osbo3en byaatini 100 alf w birabbe7 allah jmile w bysrof kl mosreyeto aal argile
thank you
with love, mhmd
please 7ada yaamelle adopt
Hi "My Store"!
Thank you for sharing your feedback.
We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https:// ...
The service works, it took a little getting used to. BUT BE WARNED, if you change your mind and have money within the auto ordering service, you have to jump through hoops and they take a percentage from the refund as well. happy shipping
i like it
Hi “GrabMore”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion ...
I only installed the app 2 Days May 16 TO May 18 and the app
is trying to charge me a month in June 01/2024 Why???
My issue about store-( resolved.)
Thank you for Dorina
; Auto DS Manager.
Regards
Choice Store.
Hi "Choice Store",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always ...
Honestly this has made my business run so much smoother. I had some learning curve at the start as you get used to a certain way of operating. But the more I utilize the system it really is a time saver. Like that I can do everything I need to from one location and support has been very helpful and quick to resolve issues.
Two Week Update:
I have been using the system now for a couple weeks and ...
Hey "Mainly Bedding"!
We are so glad to hear that you are enjoying our Interface!
We will keep on Improving our tool and implant new features for our precious customers!
We ...