รีวิว (11,752)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 91% ของการให้คะแนนคือ 5 ดาว
  • 6% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 1% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 12 เมษายน 2024

After a number issues and frustrations with the app and the way it works, Dorina, AutoDS's Q&A Manager has reached out and has been very responsive and tried to help up with any issues in a timely manner. Not sure it's the right platform for us for TikTok Shop due non compliance and needing to self order UK based products which I didn't like, but appreciate how helpful Dorina has been to get our issues resolved and get us answers and show us how the platform works.

Fitzone BXD
สหราชอาณาจักร
ประมาณ 1 เดือน ในการใช้แอป
AutoDS Dropshipping Tools ตอบแล้ว 5 เมษายน 2024

Hi "Fitzone BXD",
Thank you for sharing your experience with us.
We're pleased to hear that Dorina, our Quality Control Manager, was responsive and helpful in addressing your concerns.
If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for choosing AutoDS.

1 เมษายน 2024

Terrible customer service.
Unclear plan pricing and policies
Cancelled my order and could not recover the status
Manual Fulfilling is useless.

Overall, the platform is not very intuitive and hard to use.

Pawlie Collection
ออสเตรเลีย
3 เดือน ในการใช้แอป
AutoDS Dropshipping Tools ตอบแล้ว 2 เมษายน 2024

Hi "Pawlie Collection"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
As of now, we have already contacted you and hopefully we will make it right for you 🙏🏻
Looking forward to hearing from you.
AutoDS Team

1 มิถุนายน 2024

there is people out there who can't do their role as support and there those that can. I recently was having issues with verifying my account on auto ds and i spoke to 2 agents and they haven't done what the last agent i just spoke to did.

My Store
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
AutoDS Dropshipping Tools ตอบแล้ว 3 มิถุนายน 2024

Hi "My Store"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team

19 กรกฎาคม 2024

Its alright. So far I have had issues with sourcing request and creating a smooth system flow.

Lips Tulips
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
AutoDS Dropshipping Tools ตอบแล้ว 22 กรกฎาคม 2024

Hi "Lips Tulips"!
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

Thank you for sharing your feedback. We look forward to hearing from you soon.
AutoDS Team

24 พฤษภาคม 2024

All in all dont like the Customer Service, since not everyone o thr Team was competent to help me and connected me with someone else. But there was Carlos who really helped me . Really a G

LivaSkin
เยอรมนี
10 วัน ในการใช้แอป
AutoDS Dropshipping Tools ตอบแล้ว 27 พฤษภาคม 2024

Hi "LivaSkin",
Thank you for sharing your feedback. We appreciate your honesty and apologize for any inconvenience you experienced with our customer service.
We are thrilled to hear that Carlos was able to assist you effectively and that you found his support helpful.
We continuously strive to improve our service and your feedback is invaluable in this process.
If you have any further suggestions or need additional assistance, please don't hesitate to reach out.
We're here to help!
AutoDS Team

23 มิถุนายน 2024

hi my name is moe i need money ashen bayye mfalles ma ader yedfa3 osot l madrase w ma ma3o seyara w kl osbo3en byaatini 100 alf w birabbe7 allah jmile w bysrof kl mosreyeto aal argile

thank you

with love, mhmd

please 7ada yaamelle adopt

My Store
เลบานอน
ประมาณ 2 เดือน ในการใช้แอป
AutoDS Dropshipping Tools ตอบแล้ว 24 มิถุนายน 2024

Hi "My Store"!
Thank you for sharing your feedback.
We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

11 เมษายน 2024

The service works, it took a little getting used to. BUT BE WARNED, if you change your mind and have money within the auto ordering service, you have to jump through hoops and they take a percentage from the refund as well. happy shipping

Kernel Kulture
สหรัฐอเมริกา
5 วัน ในการใช้แอป
22 กันยายน 2024

i like it

GrabMore
สหรัฐอาหรับเอมิเรตส์
3 เดือน ในการใช้แอป
AutoDS Dropshipping Tools ตอบแล้ว 23 กันยายน 2024

Hi “GrabMore”!

We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team

แก้ไขเมื่อ 5 มิถุนายน 2024

I only installed the app 2 Days May 16 TO May 18 and the app
is trying to charge me a month in June 01/2024 Why???
My issue about store-( resolved.)
Thank you for Dorina
; Auto DS Manager.
Regards
Choice Store.

Choice Store
แคนาดา
2 วัน ในการใช้แอป
AutoDS Dropshipping Tools ตอบแล้ว 3 มิถุนายน 2024

Hi "Choice Store",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

แก้ไขเมื่อ 14 ธันวาคม 2021

Honestly this has made my business run so much smoother. I had some learning curve at the start as you get used to a certain way of operating. But the more I utilize the system it really is a time saver. Like that I can do everything I need to from one location and support has been very helpful and quick to resolve issues.
Two Week Update:
I have been using the system now for a couple weeks and unfortunately I'm starting to have real doubts in the app. It does offer a lot of features that are helpful but the promises and featured advantages of AutoDS is just untrue. For example they state they will convert all TBA Tracking into bluecare express my experience has been that this only happens 3 out of 10 orders the rest will never be converted. I did contact customer service and everytime they just state they are unable to fix it. Which I know is incorrect as I have a trackerbot account and I'm able to manual convert all my TBA regardless of delivery status etc. Prior to AutoDS I had a perfect delivery rating with all converted, since converting to AutoDS I have multiple late deliveries and many showing TBA tracking which has increased my returns asked for as well as gotten the attention of my selling platform who is asking why I'm not providing valid tracking. Do not offer a service and promote it as it will help you reach top seller status if it really just never works. Hopefully these issues will be fixed and I will update my review in another couple weeks.

Mainly Bedding
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
AutoDS Dropshipping Tools ตอบแล้ว 11 ธันวาคม 2021

Hey "Mainly Bedding"!
We are so glad to hear that you are enjoying our Interface!
We will keep on Improving our tool and implant new features for our precious customers!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems.
Please feel free to contact us again if you need more help.
- AutoDS Team -