AutoDS: Dropshipping & POD , 7,007 条评论

I recently had an experience with AutoDS that completely exceeded my expectations and truly deserves a five-star review. I faced an issue where my order for a customer was pending for an unusually long time. Reaching out to AutoDS's customer support, I was quickly contacted by an Order Specialist. He informed me that the order was canceled without prior notice and promptly offered a solution - either a re-order or a refund.

I opted for the re-order, and this is where AutoDS's efficiency really shined. Another service specialist, took over and ensured that my order was put through the auto-reordering process. In a very short time, I was updated that my order was successfully processed and given a new delivery date of 2 weeks. The second specialist also guided me on how to track my order using 17Track, which was a helpful addition.

What impressed me the most was the speed and clarity in communication. Each team member I interacted with was professional, friendly, and genuinely committed to resolving my issue. The quick turnaround from identifying the problem to resolving it was remarkable.

In an industry where customer support can often be a frustrating experience, AutoDS stands out for its exceptional service. Their team not only solved my problem but also provided a seamless and stress-free experience. This level of service is why I will continue to use AutoDS and recommend it to others. Thank you AutoDS team for your outstanding support!

AutoDS has truly impressed me with its platform. As an new end-user, I've found their bulk edit feature to be exceptionally convenient, especially when it comes to calculating business fees. This functionality streamlines the process, making it effortless to manage listings efficiently. The platform's user-friendly interface further enhances the overall experience, making tasks seamless and intuitive. Autods has certainly earned my recommendation for its impressive features and user-centric design, making it an indispensable tool for online sellers.

Update: Dorina, the QA manager immediately reached out and video conferenced with me to assist me with the platform and introduced me to all of the features available. She made herself available to message whenever I encountered an issue to troubleshoot with me. My overall experience with AutoDS has improved tremendously. I also received excellent feedback from one of my brand new customers who is very satisfied with her product and shipment.

It’s been over 12 hours and they STILL haven’t processed my request for order fulfillment. I birthed twins faster than this! I contacted their support TWICE with SKU numbers and PLENTY of details about the order, and they have yet to respond.

I enjoy how much I can edit products, such as their name or photo, that is key to getting a customer to feel like buying something, when the product has a great brand behind it.

Please read this review carefully. I will explain why they deserve 1 star review.

There is no option to attach the images in the review otherwise you could watch yourself how they kept on changing their response and manipulate the situation.

1. When we installed this app we saw 4 different packages, basic advance, professional and the last one customize package. If you see their packages, you see 200 products in their basic package, remember these are not products, these are just product variants. For example if you add a product named as woman swim suit containing 10 different colors and 10 different sizes containing 100 Variants, it means you imported 100 products not 1 product.

2. We did not mind it and we decided to upgrade the plan to 139 USD per month. In this package we were able to import 3000 variants. They told us that it is one time payment if you want to import extra products(variants). That is why we agreed and upgraded our plan.

3. When we imported our desired number of products and wanted to know how to downgrade the plan , they told us that the variants that do not fall under your downgraded plan will not be monitored if you downgrade your plan, which they did not mention before when we wanted to upgrade the plan.

4. We did not mind but the problem was that we were not able to downgrade the plan "wow". Consequently, we had to change the payment method and remove our payment card from this app.

5. The winning products they recommend on their dashboard (LOL), they get commission from these products and consequently present them as winning products XD. They are not winning at all and are outdated products. So, do not fall in their TRAP.

6. The other problem with this app is their customer support response. Other apps that have more reviews and are free to use, they provide 24/7 live support and here we were paying 139 USD and not getting the support we required from them. We had to wait 24 hours in order to get the response. I think they provide email support option just to manipulate their customers. In short, if we paid hefty amount, we deserved live chat support.

7. We want our money back that we paid because of your lies and manipulating the situation with time.

8. Influencers get money through their affiliate links and do not mention cons of Auto DS at all because they are just behind the money they get through affiliate program.

9. The automation of order fulfilment is the only truth I saw in their app, but I did not use this feature much that is why I can't say further about this feature.

10. Overall, I will never recommend you and anyone this app that only cares about money and nothing else.

highly recommend!!!
Their service is number one, everything is very clear and user-friendly.
They answer you very quickly if you have a problem and do everything to help you.
I really liked it and recommend it to anyone who works with Shopify.

I put 5 stars so that this message can be seen by everyone, I am disappointed with this application, first that all the free 14-day test does not exist, and if you want to stop it as and will steal you from your bank account 675,18 on the free trial and if you want the creator of this app to reimburse you your money will want to charge you 15% of the money that you stole from your account in free trial time, ( ) look well that there are better apps than this and that does not steal money from your bank account.
This app has 96 bad reviews with this one and everyone talks really bad about this app, they take money from your account without permission and as if this was a party and abusive sums 905,17£ /879£ / 575,18 offers say they are monthly this is bullshit. They charge you a year in advance.( , )

I am absolutely delighted with the customer service provided. From the moment I reached out with an issue, they were incredibly responsive and attentive to my needs. What truly sets them apart is their unwavering patience and dedication to resolving any problems that arise.

Moreover, their communication throughout the process was exemplary. They kept me informed at every step of the way, providing regular updates on the status of my inquiry and ensuring that I felt supported and valued as a customer.

Overall, I am thoroughly impressed with the level of care and attention to detail exhibited by AUTODS's customer service team.

Quick, efficient, plug&play, easy to use, and clean app! Saves so much time not only finding new products but importing them seamlessly to my Shopify store. Customer Service also replies within 24 hours and are very friendly and helpful!

I would recommend Autods, it makes it easy to find and source products, by simply copying aliexpress link and it tells you the price of purchase and shipping etc, this helps work out your numbers and makes it easier, I would recommend using this supplier