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The most BUGGY ui ever. No customer support at all.
Its 2024 and they don't even have a live chat.
But mainly I'm uninstalling this app cuz the UI and shopify integration is just so next level buggy and not smooth and it LEGIT drove me crazy.
Nothing in ecom frustrated me so much actually that i went ahead and wrote a review LOL
Hi "Lyftora",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We tried to contact you a few times with no luck.
Could you please contact us at dorina@autods.com ?
We will be glad to help you with all your concerns!
AutoDS Team
I’m on my sons account because he accessed this and added your app now charged his account $270 you guys should be ashamed of yourselves!!!!
Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
We have already contacted you to the email you provided us and waiting for your reply at dorina@autods.com
AutoDS Team
Ich bin sehr enttäuscht, das ist nicht der Standard, den ich von Shopify Apps kenne!
Mir wurde heute ein Jahres Abo berechnet nach der Testzeit direkt das ist nicht korrekt. Ich hatte nicht die Möglichkeit ein richtiges Abo auszuwählen. Dies hätte ich auch nicht getan, denn der Kundenservice war nie erreichbar. Auch der angebliche Live Chat war immer außer Betrieb. Außerdem haben die Funktion der App nicht das getan, was versprochen wurde, weshalb ich alles manuell machen musste. Ich rate dringend davon ab diese App zu installieren. Ihr werdet nur ein Haufen Kosten haben und keine Leistungen Ich hoffe ich bekomme das Geld zurück erstattet 235 €. Für nichts sind etwas viel.
Hi "Clubear",
Thank you for your feedback, and we're truly sorry to hear about your experience. We want to clarify that we have already addressed and resolved the issue you raised regarding the charges after the trial period.
We always strive to be transparent and supportive, and we’re committed to ensuring our users have a positive experience. Should you decide to revisit our platform in the future, we are here to assist you.
Best regards,
The AutoDS Team
Be careful of this app. They make it so, SO hard to cancel subscription. I can't even find the settings button anywhere to even begin canceling. I've went to their website and their "helpful" guided images did not even match the store I was looking at! They're practically a scam! Be careful of this app.
Hi “PROJLUX”!
Thanks for sharing your feedback.
We are sorry to hear you’re having difficulties with cancelling your account.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
We have already contacted you via email.
Please also feel free to contact us at dorina@autods.com
Waiting for your reply!
AutoDS Team
i didn't even use still charged me 300$. not good
Hi "Eleganttt",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already contacted you to make it right for you.
Looking forward to your reply!
AutoDS Team
Muy mala gestión me cobraron la suscripción anual en vez de mensual,jamas configure para pagar anualmente.
Hi "ConvertBag",
We're sorry to hear about your experience. Our team made multiple attempts to reach out and assist you in resolving the subscription issue, but unfortunately, we did not receive any response from you.
We always strive to ensure that every user has a positive experience, and we regret that we weren’t able to connect with you to help address this matter.
Best regards,
The AutoDS Team
Crap junk products and even those they are delivered 10-15 business days. No one waits 10-15 BUSINESS DAYS in this 21st century.
Hi "My Store",
We’re sorry to hear that you weren’t satisfied with our service.
We pride ourselves on our product and the high-quality standards we maintain and would like to make things right.
Please contact us at dorina@autods.com
We will be glad to navigate you through our Marketplace and find together the products with the delivery dates you wish to have!
Waiting for your message!
AutoDS Team
My money was debited even though I deleted the app a few weeks ago.
Hi "Ishtar Harmony"!
Thank you for sharing your feedback with us.
are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team
I wouldn't recommend AutoDS because they randomly charged me about $250 and not only didn't give me a full refund but they never reviewed any of my further tickets. Now It won't even let me login with that account.
Hi "CarPlayPad",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com
Looking forward to your email!
AutoDS Team
I hate this there is not setting to cancel subscription
Hi "Phordite Home",
We apologize for any inconvenience.
We've attempted multiple times to reach out to assist with your subscription cancellation, but unfortunately, we haven't received a response.
Kindly check your email for our messages.
Your cooperation is greatly appreciated.
AutoDS Team