AutoDS All‑In‑One Dropshipping , 1,684 条评论

Everything I add to import to my shop seems to be out of stock, it is convenient to edit the product descriptions and everything in the app, but it seems that stock is limited

Good but it’s a littet bit complicadet. I i i i i i i i i i i i i i i i i i i i i i i i i i i. I i i

I am only doing this so i can cancle my billing because the new person get goals done thingy is blocking it

I've had a bit of a rough time with AutoDS but overall feel as though they could be a great place for someone to start and scale their business. The team got back to me relatively quickly (within 24hrs usually) and provided decent support when i submitted tickets. There are some currency conversion/integration issues that need to be managed (sale price showing as $19.99 USD in AutoDS shows as $19.99 AUD on Shopify instead of converting)and the product research can be difficult sometimes. Definitely more beneficial to be using this when in the US opposed to Australia like me.

It's okay, it could be better. Does not provide options to choose a shipping method when suppliers have so many options.
Sync does break constantly which is a headache

I need more information

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Terrible dropshipping fulfillment app theyre just full of hidden fees that all feel unfair. In addition, their customer service is TERRIBLE as they use a system of "tickets" , and when using this ticketing service for help i never get a reply.

** I have listed my reviews and the updates below in chronological order **

I tried out the system during the trial period. It appeared to work well but the problem is trying to cancel. Removing the subscription in AutoDS does not resolve them not charging your account. Even if I needed to use them again, I would not due to the run around I am getting trying to just get a refund as they automatically charged us even though we don't have a subscription with them. It is very frustrating.

**UPDATE 12/25 **
After posting this review, they reached out to actively resolve this issue. They have promised to refund the payment and once I do get that, I will post an updated review.

** UPDATE 12/28/22 **
The refund posted to my credit card. I am appreciative that it was refunded. I think that they do operate a disappointing customer service experience which maintains that a customer must post a bad review to get someone to actually listen to the issue. This is reactive and sad. I would be skeptical of their work as this was a very aggressive situation where every day they were pushing for me to change my review but the refund I had to trust would be done. This felt like trying to buy my review change. I explained why I did not want to use the system, and they continue to ask if I want another trial. It is overall a bad customer experience that is a systemic issue, not an engagement one.

** Update: after my review I received an email from the company offering me a refund. I received a full refund from them which I truly appreciate. However i still stand with not using this company, they are very helpful and understanding.**
I just canceled my account because of the insane amount of fees they charge for everything. To load money onto the account you have to pay up to 5% fees, then you only have the option to load 50, 100,200,300, or 1000. You cant add a specific amount, if you have orders that add up to $64 you have to add 100 and if you have other dropshipping companies and want to transfer your money back over you have to pay a 10% fee. You lose money with this company, also if you decide to change your plan in the middle of the month then change it again you get charged for all three changes then if you decide to downgrade you have to pay for all of those as well. Also the site is so glitchy and sometimes you wont see your orders until your customers complain. I had to refund 2 orders because of this! Absolutely ridiculous! DO NOT USE THIS APP!

SO FAR SO BETTER AND WILL UPDATE AS I USE IT MORE...THE CUSTOMER SERVICE FOLLOWED UP BUT I SOLVED IT PRIOR. I WISH THEY WOULD HAVE HELPED ME THEN BUT I WILL USE IT THEN UPDATE BUT I LIKE IT SO FAR!