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les réactions au requêtes ont été promptes et rapides
Hi "gomarqueo"!
Thank you! 💙 Our support team takes huge pride in being fast and helpful, so we will make sure to share your review with them—it will definitely make them smile. We are always here for you!
The AutoDS Team
I sincerely want to thank Dorina for her help and for quickly resolving my refund request. Her personal involvement made the difference, and I truly appreciate her professionalism and understanding. As promised, I have updated my review to reflect this positive resolution. Thank you Dorina
Hi "MoovNext"!
Thank you so much for the kind words! We are thrilled to hear that Dorina was able to provide such a positive experience and resolve your refund request quickly. We also truly appreciate you taking the time to update your review, it means a lot to us!
The AutoDS Team
Customer service is very quick. Mhaica helped me with my payment issue and was very professional.
Hi "DAZZLEBEES"!
Wow, thank you! 🌟 We will pass this compliment directly to Mhaica. They will be so happy to know they made a difference for you. We are lucky to have them on the team!
The AutoDS Team
I want to share my very fresh experience with AutoDS, I had created an account linked to Shopify to start experiencing its options for managing an online shop, it wasn't bad, but somehow slow, I trust the team will enhance it and bring more new features very soon, at the end, the product is very interesting. Most important part is that, I used to profit from what called "trial 0.99USD" session, but frankly speaking, the period of this test was not clearly and explicitly explained, after 14 days, I was surprised with a sudden payment of 39.9USD followed by another ~130USD, I immediately went in and cancelled my subscriptions but I was afterwards unable to login anymore to understand exactly what is happening, so I communicated a support ticket by Email and on a dedicated quality service link to explain the situation, understand these payments nature and inquire for a refund, surprisingly, I had been contacted and immediately refunded with a lovely and very fast support communication (thank you so much Dorina for you honest support), the support was treated fairly and as said was refunded till the last paid cent, I really appreciate it. So I assign 5 stars for the customer/quality support, but 4 stars for the AutoDS technical quality which will be without any doubt enhanced. Thank you so much
A cool suppliers market where u will get every thing related to your work
Hi "Petlepaw"!
We’re so grateful for your positive feedback! It’s incredibly fulfilling to know that AutoDS is helping you achieve your goals. We’re continuously working to improve and provide you with the best tools for your business. Thank you for trusting us on your journey!
The AutoDS Team
Un Eccellente Servizio da Parte del Tecnico che si chiama DORINA di AutoDs!
Desidero esprimere la mia sincera gratitudine verso il tecnico di AutoDs che mi ha assistito recentemente. Ho avuto problemi con il credito sul mio vecchio account e, grazie alla sua competenza e professionalità, il problema è stato risolto in modo rapido ed efficace.
Il tecnico ha dimostrato una profonda conoscenza del sistema e ha saputo guidarmi attraverso ogni fase del processo. Non solo ha convertito il mio vecchio account in un nuovo account senza intoppi, ma ha anche fornito chiarimenti utili su come ottimizzare l'uso della piattaforma per le mie esigenze future.
La comunicazione è stata eccellente: è sempre stato disponibile per rispondere a qualsiasi mia domanda e ha mostrato un'attenzione al cliente esemplare.
Raccomando vivamente il servizio di AutoDs e, in particolare, il lavoro di questo tecnico. La mia esperienza è stata assolutamente positiva, e so di poter contare su di loro in futuro.
Grazie DORINA ancora per l'ottimo lavoro!
Hi "AutoGear"!
It’s wonderful to hear that Dorina was able to help! We’ll pass along your kind feedback to them. Thank you for your support!
The AutoDS Team
Excellent platform, Support bot very limited. I general good experience.
it helps me fond and organize products, and ultimately it suggests products and edits its details with the help of AI.. overall i find i amazing for my experience
Hi "Romala"!
Fantastic! The Product Finding Hub add on along with the AI features are one of our favorites too. 🚀 It’s amazing to see how you are using it to streamline your business.
If you have ideas for other features, let us know!
The AutoDS Team
Gave the app a second shot, its pretty good and easy to use. First time i used the app i guess i didnt have much time to explore it so the more time you have testing the app out you can see how it benefits you. The app actually offers quite a few products from all calagotries.
Still waiting to get a sale and see how quick the shipping can be and how it works more, but excited because i have a good amount of product on my site.
Hi "ElectronicWard",
We’re sorry to hear that you weren’t satisfied with your experience.
Please contact us at dorina@autods.com
We will be glad to help you with your concern!
AutoDS Team
A bug prevented my auto-orders from working and when I contacted support their responses weren't the easiest to read nor the most helpful. I was also told there was no ETA on when the developers would get back to me.
UPDATE: Lior (the CEO) reached out to me personally and we got on a call to discuss my issues. He then put me in a group chat with Dorina, the QC manager, and we have been in consistent liaison in order to resolve these issues. I haven't had a successful auto-order yet but these two have been very receptive and supportive to me. I was also offered three months' complimentary service for the inconvenience.
Changed rating to 4 stars and this will be 5 once I verify the system is fully working.
Many thanks!
UPDATE 2: I achieved a successful auto-order and the lack of GBP currency conversion is the only remaining significant issue in mind right now. However I must say again that Lior and Dorina's commitment to my experience being the best it could be is highly appreciated.
Hi “Forbidden Fountain”!
Thanks for sharing your feedback.
We are sorry to hear you’re having difficulties with the automation of your orders.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
AutoDS Team