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Worst app ever created, please do yourself a favor, dont use it, you dont need undisclosed charges, unworking auto orders , or support service which won't fix a sub you made because they want your money.
Hi "Zavello"!
Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further, however, we haven’t received a response.
Additionally, our VoC Manager reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way.
Your satisfaction matters to us, and we’re here to help whenever you’re ready.
The AutoDS Team
AutoDS linked videos for setup of products, linking of business, to the editing of ones' potential products definitely leaves you confident to access and operate with no real support. Great set up for all business owners of all levels.
Hi "3Daftermarket"!
This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything!
The AutoDS Team
Es una basura la llevo sin usar 3 meses quite la tarjeta y desconecte todo y me acaban de cobrar un dineral
Hi "Olvyne"!
Thank you for your feedback. We’re sorry to hear about your experience. To ensure this is handled with the utmost care, our Voice of the Customer Manager has personally contacted you to assist you directly.
We are committed to resolving this for you and are here to support you every step of the way.
The AutoDS Team
DO NOT PAY IN FULL ... PAY MONTHLY. YOU WILL GET ISSUES AUTODS WILL NOT FIX -They took my money and ran and left me with issues unresolved. Uncomprehensive! I don't do reviews, but this platform is taking the life out of me not to review
worst experience ever with this platform. picking up random orders from 2025 and not syncing with new orders from 2026. picking up wrong buy prices and explaining it will be updated from draft to imported folder (products) $32 was $532 buy price! variants not splitting according to settings. bulk changes come back with error and not processed (redo, recheck, redo, recheck) when there was "no error" basically had to check and recheck work is time consuming and not being productive. Too many tech issues and still not resolved after 3 months. Just keep receiving emails from CS acknowledging raised concerns only to be told it is being reviewed =3months. no resolutions. asked to speak to a manager to handle the issues raised.
NO MANAGER SENT ME AN EMAIL.
PERSISTANT ISSUES AND I HAVE OVER 10+ (too much to list)
If I had only 2 I understand. I was constantly on CS asking why the simplest task on their platform is not correct. It's not rocket science.
Hi "MODESTTHING"!
We are incredibly sorry for the frustration and the technical hurdles you’ve faced over the last few months. This is certainly not the experience we want for our users. We want to make this right immediately.
Our Voice of Customer (VoC) Manager has sent a personal follow-up to your email today to ensure we bypass the standard queue and resolve the issues you mentioned.
Please look for that message so we can get your store back on track.
The AutoDS Team
Cannot get orders to ship. Still awaiting fulfillment on Christmas orders from last year.
Hi "TopShop"!
Thank you for the review. Our team has already reached out to you personally to handle this. We are just waiting for your reply to proceed with the solution!
The AutoDS Team
I’ve been using AutoDS since 2024 and my experience has been great. The customer service is responsive and has helped me solve issues quickly whenever I needed support. Overall, it’s been a reliable platform and has made managing my store much easier.
Hi "Corique Cove"!
This made our day! 😄 Thank you so much for the kind words and for being part of the AutoDS family since 2024. We’re thrilled to hear that our support team has been there for you and that managing your store has become a breeze.
We’re committed to keeping that standard high as you continue to grow. Here’s to many more successful sales!
The AutoDS Team
The management never provide notice of payment due and when the payment is automatically withdrawn you will never be refunded the cash. Don't engage unless you are prepared to experience negligence personified.
Hi "My Store"!
Thank you for your feedback. We’re sorry to hear about your experience. To ensure this is handled with the utmost care, our Voice of the Customer Manager has personally contacted you to assist you directly. Please respond at your earliest convenience.
We are committed to resolving this for you and are here to support you every step of the way.
The AutoDS Team
I feel sorry for anyone going to use this. I had to deal with 10+ team members, two managers for more than 10 days. Yet, there is no use and finally I had to hold onto my business which was planned with AutoDS as service provider - completely unreliable.
Hi "botnbolt"!
We tried to reach you to fix this issue but haven't heard back yet. Our offer to help still stands! Please contact us whenever you are ready: https://autods.typeform.com/to/aVnsRB2V
The AutoDS Team
Non posso dire nulla di negativo perche credo che non sia facile gestire tutto da queste infernali macchine dalle quali dipendiamo. Detto questo ho ricevuto in questi giorni molte informazioni contrastanti su cosa e meglio o peggio fare, alcune persone erano molto comunicative alcune no, credo per la differenza linguistica di espressione. Cerco sempre di dare supporto a tutti ma sinceramente dico che e la prima volta in vita mia che per costruire uno store e capirci qualcosa ci ho messo 120 ore e non sto ancora pubblicando il mio primo shop online con shopify. Grazie Dijana
Hi "Oxipore"!
Wow, thank you! 🌟 We will pass this compliment directly to Dijana. They will be so happy to know they made a difference for you. We are lucky to have them on the team!
The AutoDS Team
Fully useless this AutoDS because customer support is interested only in earning money on customers subscriptions. Titles and descriptions of products are optimized poorly for big money.
Hi "Serene Pout"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team