Auto DS: AI Dropshipping & POD

I only installed the app 2 Days May 16 TO May 18 and the app
is trying to charge me a month in June 01/2024 Why???
My issue about store-( resolved.)
Thank you for Dorina
; Auto DS Manager.
Regards
Choice Store.

Adding another star, almost entirely for Dorina, who has helped me so much. Without her, I'd never be able to process a basic order. Thank you Dorina!
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Adding an extra star for Dorina, who has been extremely attentive and helpful.

Still, heed my warning, no matter who you signup with:

1- Nothing is "automatic."
(!New!) 1a- Orders cancelled by suppliers with no notice or reason given.
2- Expect problems. & there are exceptions to everything.
3- Don't believe a word of marketing, esp. Shopify's drivel (trust me, I worked in Marketing for a few companies and wrote this stuff).
4- ChatGPT 4 is excellent at generating apology emails to customers.
5- Thank the heavens I haven't started marketing my site yet. I guess, deep down, I knew to expect issues. And wow... was I right.

I'll continue to adjust star ratings as things progress.

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Pure, buggy garbage. Can I give it 0 stars?

Avoid. Avoid. Avoid.

Half my orders end up in "error" state, and when I ask why, I get the standard ".... the order was cancelled by the supplier or customer (whatever that means)," and/or "we have no control over anything" (that much is clear). If (and this is rare) an order actually ships, the shipping times are pretty abysmal. There is literally no useful support.

In summary, a lot of big promises, and massive under delivery. I'm actively trying to find a competent replacement, but my fear is that this is as good as it gets (which leads to bigger questions about "the side hustle." Who is this really benefitting anyway?... hmmm...").

Shopify and AutoDS have turned my initial excitement and exuberance into a daily, dread-filled check of my email and Shopify balance, followed by a slew of apology emails to customers and discount codes they'll probably never user, because their initial experience was so poor (and so out of my control).

I would do anything to start over again with a completely different infrastructure. I can't believe I'm going to have to start PAYING these people money soon, unless I just pull the plug, of course.

Honestly this has made my business run so much smoother. I had some learning curve at the start as you get used to a certain way of operating. But the more I utilize the system it really is a time saver. Like that I can do everything I need to from one location and support has been very helpful and quick to resolve issues.
Two Week Update:
I have been using the system now for a couple weeks and unfortunately I'm starting to have real doubts in the app. It does offer a lot of features that are helpful but the promises and featured advantages of AutoDS is just untrue. For example they state they will convert all TBA Tracking into bluecare express my experience has been that this only happens 3 out of 10 orders the rest will never be converted. I did contact customer service and everytime they just state they are unable to fix it. Which I know is incorrect as I have a trackerbot account and I'm able to manual convert all my TBA regardless of delivery status etc. Prior to AutoDS I had a perfect delivery rating with all converted, since converting to AutoDS I have multiple late deliveries and many showing TBA tracking which has increased my returns asked for as well as gotten the attention of my selling platform who is asking why I'm not providing valid tracking. Do not offer a service and promote it as it will help you reach top seller status if it really just never works. Hopefully these issues will be fixed and I will update my review in another couple weeks.

Terrible customer service.
Unclear plan pricing and policies
Cancelled my order and could not recover the status
Manual Fulfilling is useless.

Overall, the platform is not very intuitive and hard to use.

I am not sure of the products ship world wide.

Easy to use, great concept, however very poor customer service and issue resolution. Only 2 orders, and not one processed properly through their autoservice. Customer service took days to resolve and was barely ever available to solve real issues I had. If I had a high volume of orders I don't know what I would do! They are killed my shipping times with all the delays and I've already refunded one customer, thankfully they got the second order out but barely in enough time. I was given a free month however I didn't have a chance to place an order within that time so only time can tell.

SO FAR SO BETTER AND WILL UPDATE AS I USE IT MORE...THE CUSTOMER SERVICE FOLLOWED UP BUT I SOLVED IT PRIOR. I WISH THEY WOULD HAVE HELPED ME THEN BUT I WILL USE IT THEN UPDATE BUT I LIKE IT SO FAR!

Auto order needs to be faster, other then that all perfect

Update #3 (17th Nov)
Uninstalled this horrid piece of software, it could not work out if things were in stock or not on Banggood UK. After spending far too long proving to support that it was their issue and not mine, I gave up and spent more time looking for an alternative, I've found it, moved to it and it just works. AutoDS might work for more basic stores but for me it was a waste of time, money and sales. Also, that $266 price increase rubbish, thanks for all the strikes I got every time your app could not work out stuff was in stock and the price on my platforms shot through the roof, appreciate that.
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Update #2 (27th April)
I've been testing out the app and by and large it seems to be working out, a couple of minor issues that are being looked into, but the most important part for me was that I could re-link my existing products back to their supplier (no one wants to recreate hundreds of listings again) this is working pretty much as it should so I'm happy :)
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Update:
I've just has a long chat with Lior from AutoDS who called me later the same day after my review, starting Tue 20th / Wed 21st April '21 they will be adding support for EU/UK warehouses on AliExpress and Banggood. For me personally this will be a big deal as AutoDS is the closest replacement to ShopMaster, I look forward to giving it a try and all I shall update my review after some testing to let you all know how it goes.
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Original Review:
Looks good and feature packed, lack of interest in supporting non US/China warehouses meant it was not suitable for my business model. Would reconsider in the future if support was added.

Good but it’s a littet bit complicadet. I i i i i i i i i i i i i i i i i i i i i i i i i i i. I i i