Auto DS: AI Dropshipping & POD

I paid for an entire year. They cut access after a month and ask to pay again. It's really hard to get in touch with anybody. The customer service is non existent. They already took almost USD$600 from me for the year, and now I cannot find anyone to reactivate my account or give me my money back. They are acting like a scammed company , taking people money and not giving them time to use the service they pay for.

If I could give them less than 1 star, I would because that's what they deserve.

This company is a scam. i want my account reactivated or I want my money back. But no one would respond me.

If I could attach screenshots here to show the money I paid I would, yet, they still cut access to my account and it's been over a year.

Shopify should investigate this and remove this company from the app store because they're only in it for themselves to take or better yet, to rob people trying to make a living.

Bonjour,

Je n’ai souscrit à aucun abonnement chez vous

Et j’ai été prélevé de la somme de 321,26€
Sans prévenir ni même en ayant fait la demande

J’attend une réponse de votre part

Cordialement

Signed up for a free 14 day trial and they still charged me $40. They said it was because I downgraded my trial plan. I told them no one informed me I would be charged for doing that. Customer service will not budge. I will be reaching out to my credit card company about this.

Edit: the credit card company agreed to credit my account. I highly recommend avoiding using AutoDS based on this negative experience. I signed up for a 14day trial, they auto opted me in a more expensive plan (meaning once the trial ends, I will have to pay this), and when I downgraded the plan, they charged me $40 without my knowledge. They refused to listen to reason or my followups. Not only that, looking at their service, they nickle and dime their customers for every little thing. I've explored other options and think there are better dropshipping apps out there that are more consumer friendly and are easier to use.

I've had more issue with AutoDs than I can count. I've been using it for a month now and the UI is just as confusing as when I started. Its just not user friendly at all. The orders are not updated correctly (products have been delivered to customers but have not updated on AutoDs), I have orders waiting up to 8 days until they are even shipped out! There's always errors popping up, random warnings, bugs, lags and terrible integration with Shopify. I feel disappointed that I cannot deliver good service to my customers. The team is never online so I have to submit a ticket and wait 24 hours for every SINGLE issue. Then their responses to my tickets are vague and unhelpful. They do not seem like they care about their users. Not to mention, I did previously leave a 4 star review before and one of the chat assistants went out of his way to convince me to change my mind and told me to leave a 5 star review instead! I'm really using AutoDs for the cheap sourcing price, but it is doing my head in, so I am moving over to ZenDrop even though it is more expensive. I really am sorry for saying all this, I wish I could say better.

I have been using these guys for years and full of regret. I've lost 2 eBay accounts because of their service failure and now today someone has stolen my Amazon account that was made only for autods and only they have my 2 step verification code no one else does, so it means without doubt someone from their company stole my Amazon account.

подписку просят оплатить которую я даже не использовал,все плохо жалобу кидайте предсьтавьте 368 долларов требует ни за что,очень не справедливо она у меня скачанная лежала 3 наверное дня и то я не одобрял подписку!Жалобу заслуживает еще и деактивировать магазин запрещают просят оплату деньги спроста захотели сделать

Very bad service, and I swear that Ali Express is better than them. They imported the wrong product for me and I told them, but they did not solve the matter. They also shipped a bad product to my customers and automatically withdrew my money, and I have emails that prove this. They are really scammers and bad.

I DO NOT RECOMMEND AutoDs. I signed up for the service after seeing so many great reviews , these people are not there to help you, they are helping themselves. A large sum of money was taken from my account without my consent and without notifying me. No email was sent, nothing! If you are interested in drop shipping DO NOT use AutoDs.

Really bad
I'm not sure who developed this app but it is impossible to work with. The dashboard is one of the worst things I've ever seen as far as maneuverability. Once you add something to your products you cannot import it as a draft and there is no delete button. Seriously a toddler must've developed this.

DO NOT USE OR DOWNLOAD! I WAS CHARGE $573.87 MARCH 1ST FOR SOMETHING I DID NOT USE. THIS MONTH IS ALREADY AT OVER $300 THAT IS EXPECTED FOR THE 17TH. I DID NOT USE THE APP AT ALL! VERY DISAPPOINTING.