整體評分
4.8
各級評分數量
  • 89% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年4月11日

I was having trouble with the fulfillment and Carlos helped me solve the issue step by step. Great service!

Gachets
英國
使用應用程式 3個月
2024年3月7日

love how it has everything you need in one application. and does alot of the hard work for you!

Family Not Pets
美國
使用應用程式 大約2個月
AutoDS Dropshipping Tools 已回覆 2024年3月11日

Hi "Family Not Pets",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

2024年2月5日

AutoDS: Dropshipping & POD has been a game-changer for my e-commerce business. Their automation features saved me time on tasks like product listing and order management, while their product research tools helped me find trending items easily. The customer support is also excellent. If you want to streamline your dropshipping operations, I highly recommend AutoDS.

Jince
美國
使用應用程式 3個月
AutoDS Dropshipping Tools 已回覆 2024年2月7日

Hi “Jince”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team

2024年4月21日

great service and support team. i just started dropshipping and they really made so many things easy for me such as sourcing products and shipping them, which gave me time to focus on more important things.

scentywave
英國
使用應用程式 9天
AutoDS Dropshipping Tools 已回覆 2024年4月22日

Hi "scentywave"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

2024年4月24日

Super quick response and help on the auto ds customer chat. You will chat with one of the employees, and the assist you in a great whey. Thinking ahead and make sure that they can assist anywhere the can.

Cozeeza
荷蘭
使用應用程式 2個月
AutoDS Dropshipping Tools 已回覆 2024年4月26日

Hi "Cozeeza"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

2024年3月27日

I love how easy the integration process with shopify was. I love how easy it easy to edit products and I really love the selection of products that are available. I would recommend AutoDS to anyone and everyone.

BlacBunny
美國
使用應用程式 12天
AutoDS Dropshipping Tools 已回覆 2024年3月29日

Hi "BlacBunny",
We're thrilled to learn about your positive experience with AutoDS. Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated. Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

2024年2月8日

AutoDS has been extremely helpful and has made it much easier to build my online business. I am very excited to come back to this forum and update anyone who wishes to know about my experience with AutoDS. I had my first sell today and AutoDS is currently in progress of fulfilling my order! I would recommend this to anyone who wished to start dropshipping or using shopify in general!

Amped
美國
使用應用程式 29天
AutoDS Dropshipping Tools 已回覆 2024年2月12日

Hi "Amped"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

2024年4月11日

Update: I spoke again to FedEx and they reconfirmed that the tracking # provided by AutoDS was not associated with the shipment from my order. FedEx did ask me to have a representative from AutoDS call FedEx directly so FedEx can verify with AutoDS that in fact the tracking # and shipment was not under my name and that it was not delivered to the address on the order.

Instead of just telling me it was delivered, all AutoDS has to do to help resolve the issue is to hear for themselves directly from FedEx. Then AutoDS can get with the supplier and figure out what is going on.

I am now waiting to see if and when AutoDS do what is right and call FedEx to speak with a representative. I have already spent 3 days trying to resolve where my order was shipped.

While the responses from AutoDS staff want to be helpful, and they are pleasant, there seems to be difficulty in actually doing anything to resolve the issue.

A fulfillment disaster! Two test orders were shipped to people and addresses unknown. All AutoDS does is respond stating the delivery was confirmed and sent to correct address, yet the shipping confirmation they provide includes an order # that is entirely different from the order number on both my shop and AutoDS dashboard.

According to FedEx, the tracking number provided by AutoDS is associated with someone else's name and address, and none of my information is on the shipping label under the tracking number. FedEx does not have any record of my name or address being associated with the tracking number.

Somewhere there is a disconnect in matching the tracking # to the correct order and order number. This has happened twice now on the same product being fulfilled by AutoDS.

How is it that there are two completely different order numbers? The order number on the AutoDS delivery confirmation sent to me, is not the order number on my AutoDS dashboard, even when removing my store's prefix.

Fitch's Coffee & Tea
美國
使用應用程式 大約1個月
AutoDS Dropshipping Tools 已回覆 2024年4月14日

Hi "Fitch's Coffee & Tea",
We’re sorry to hear that you weren’t satisfied with your experience.
Please rest assured that our team is actively working to address the issue.
For any further assistance or clarification, please feel free to reach out to us at dorina@autods.com.
AutoDS Team

編輯時間:2024年3月19日

Adding an extra star for Dorina, who has been extremely attentive and helpful.

Still, heed my warning, no matter who you signup with:

1- Nothing is "automatic."
2- Expect problems. & there are exceptions to everything.
3- Don't believe a word of marketing, esp. Shopify's drivel (trust me, I worked in Marketing for a few companies and wrote this stuff).
4- ChatGPT 4 is excellent at generating apology emails to customers.
5- Thank the heavens I haven't started marketing my site yet. I guess, deep down, I knew to expect issues. And wow... was I right.

I'll continue to adjust star ratings as things progress.

-----
Pure, buggy garbage. Can I give it 0 stars?

Avoid. Avoid. Avoid.

Half my orders end up in "error" state, and when I ask why, I get the standard ".... the order was cancelled by the supplier or customer (whatever that means)," and/or "we have no control over anything" (that much is clear). If (and this is rare) an order actually ships, the shipping times are pretty abysmal. There is literally no useful support.

In summary, a lot of big promises, and massive under delivery. I'm actively trying to find a competent replacement, but my fear is that this is as good as it gets (which leads to bigger questions about "the side hustle." Who is this really benefitting anyway?... hmmm...").

Shopify and AutoDS have turned my initial excitement and exuberance into a daily, dread-filled check of my email and Shopify balance, followed by a slew of apology emails to customers and discount codes they'll probably never user, because their initial experience was so poor (and so out of my control).

I would do anything to start over again with a completely different infrastructure. I can't believe I'm going to have to start PAYING these people money soon, unless I just pull the plug, of course.

Luscious Skin Care
美國
使用應用程式 大約2個月
AutoDS Dropshipping Tools 已回覆 2024年3月17日

Hi "Luscious Skin Care",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply at dorina@autods.com
AutoDS Team

2024年2月24日

AutoDS has transformed my drop shipping experience! The user-friendly interface makes it a breeze to set up and manage stores. Automation features save time, and the product research tools are a goldmine. Top-notch customer support and regular updates make it the must-have app for any drop shipper. Highly recommended!

RIT
澳洲
使用應用程式 15天
AutoDS Dropshipping Tools 已回覆 2024年2月27日

Hi “RIT”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team