整體評分
4.8
各級評分數量
  • 89% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年9月15日

I'm confused by the additional fees. I am already paying $29.99 per month, what does that include? What does that not include? Will I be charged extra for each sale I make?

Tahdah Trinkets
美國
使用應用程式 10天
AutoDS Dropshipping Tools 已回覆 2023年9月18日

Hi "Tahdah Trinkets",
We’re sorry to hear that you were confused.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com.
We will be glad to help you with any concerns you have!
AutoDS Team

編輯時間:2023年7月25日

SCAM APP! BE CAREFUL

I was charged £294.57 after using their 14-day trail just to explore their app. I've never used it and even if I did continue with the app (which I didn't) I should have only been charged for the membership which is meant to be $39!!!!!

Update 25/07/23: I was going to remove this review as my issue got resolved however, the owner emailed me threatening me with legal action due to leaving a review about my experience and receiving a refund from Shopify. Shocking. I hate doing these types of reviews but the way he has treated me warrants me to tell everyone.

Coles Choice
英國
使用應用程式 20天
AutoDS Dropshipping Tools 已回覆 2023年7月16日

Hi "Coles Choice",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please feel free to contact us at dorina@autods.com
We will be glad to help you !
AutoDS Team

2023年8月16日

I am perplexed and frustrated by a $250 charge from AutoDS for a service I haven't used. The lack of explanation for this demand is deeply concerning. As a customer, I deserve transparency and clarity regarding any charges. I vehemently protest this unjust deduction and request an immediate refund. It is imperative that AutoDS rectifies this situation promptly and provides a clear account of the reasons for this charge. Failing to do so damages trust and raises serious ethical questions. I expect a swift resolution to this matter.

Direct to door
澳洲
使用應用程式 15天
AutoDS Dropshipping Tools 已回覆 2023年8月18日

Hi "Direct to door",
Thank you so much for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
Please contact us at dorina@autods.com
AutoDS Team

2022年9月27日

I used this application for 8 days and placed an order from Amazon for a customer from Qatar and paid $100 for the automatic orders, but they could not implement the order because it does not deliver to this region. Now I'm asking them to refund the $100, but they refuse to return my money and asked me to cancel my subscription if I don't like their policy.

the camellia
卡達
使用應用程式 19天
AutoDS Dropshipping Tools 已回覆 2022年11月3日

Hello "the camellia",
Thank you for your comment. We appreciate all feedback.
Our quality specialist has already reached out to you via email and offered you a refund. We tried to meet you halfway, but there was no cooperation.
We hope to have the chance to serve you again and provide the high standards of quality we are known for.
Have a great day,
AutoDS team

2023年7月13日

You guys arbitrarily stole money from my account
And not paying the right amount
Scam site

And I will do this to the end how many people who lost their money automatically log into the system to steal and don't know why.
A very dangerous app

Store Fashion
越南
使用應用程式 14天
AutoDS Dropshipping Tools 已回覆 2023年7月16日

Hi "Store Fashion",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please feel free to contact us at dorina@autods.com
We will be glad to help you !
AutoDS Team

2021年4月12日

It changes the product pricing to $266 when the product is out of stock.

Moderndipity
美國
使用應用程式 14天
AutoDS Dropshipping Tools 已回覆 2021年4月16日

We’re really sorry your experience with AutoDS was not a positive one.
Please note that your products will get the price $266 when they are no longer in stock on the source site. This is done as an extra protection step to protect you from possible purchases of out-of-stock-items.
When the items go back to stock, your products will be updated with the new pricing.
We would love an opportunity to explain this better to you and change your experience. We have contact you personally by email and we hope you respond so we can have you as our long-term valued customer.

2023年1月16日

I really did not know it would be so expensive. Imagine them charging me 388 bucks when I haven’t sold anything. Like?? Be for real, it doesn’t make sense

GrizzlyOden
加拿大
使用應用程式 13天
AutoDS Dropshipping Tools 已回覆 2023年1月17日

Hi "GrizzlyOden",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have!
AutoDS Team

2023年7月25日

So much for a free trial. Cost me $1.50 AUS. Then I unactivated it on shopify & ask them to cancel / unsubscribe my account becauseI couldn'tfind how to. I was told it was all done & inactive, the a week later they stolen more money from my account $546.30 AUS. After contacting them they wanted to charge me around $100 for administration fees for there stuff up. I finely got most my money back by threatening to contact the CEO. 1 customer service person was very rude & blamed me for there mistakes. I'm still out of pocket around $5. Terrible experience.

Which Way
澳洲
使用應用程式 10天
AutoDS Dropshipping Tools 已回覆 2023年7月27日

Hi "Which Way",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you felt misled regarding our services. From the first moment we took all necessary actions to rectify the situation.
Please contact us at dorina@autods.com to further discuss how we can further assist you.
AutoDS Team

2023年1月16日

It is common practice for Auto DS to charge for a whole year after 14 day trial without any reminders. These opinions are repeated here in the reviews so I'm gonna paste below description of a same problem as mine.
To add, replies that I received by support look like a bot, that doesn't understand the problem, and tries to pull on monthly subsciption, despite me wanting to cancel it all, and receive refund. Honestly, all that time that the app is supposted to save is wasted on write back and forth with support. Completly unthinkable for DS business

"BILLED ME FOR A YEAR AFTER 2 WEEK FREE TRIAL / NO REMINDERS TO CANCEL OR ALTERNATIVE OFFERS PROVIDED.
To all new users of this program, do not sign up for a 2 week free trial unless you wish to be charged a yearly fee of $368 US dollars after the trial is over plus GST. I had just signed up to a Shopify account and was referred to Auto DS by a successful influencer. I did not receive any email reminders at all to cancel or to provide alternative offers. Immediately after the 2 week period I got an email from Shopify stating there was a charge of $405 US dollars to my account and if I didn't pay, my account with Shopify would be eventually be locked. I have lodged a ticket and after emailing numerous people they have not answered my inquiry of whether I can be re-invoiced for the month (of which I am happy to pay) but have focused on changing the plan to a monthly deal and asking me to pay for the full year to claim a refund."

Opinion by Flamatech - same thing happened to me

BreezeBox Mini
波蘭
使用應用程式 9天
AutoDS Dropshipping Tools 已回覆 2023年5月31日

Hi "BreezeBox Mini",
We’re sorry to hear that you weren’t satisfied with your experience.
We immediately took action and we managed to resolve the issue for you.
If you have any more concerns, please reach to us at dorina@autods.com
AutoDS Team

2022年9月5日

AutoDS claims to have the capability to have mutliple store platforms working under your AutoDS account. This is definitely not true. In their instructional videos they are making false claims. We had a horrible customer service experience with Krissy and Kristine from AutoDS. Be careful when working with this company.

Aces Auto Direct
美國
使用應用程式 6天
AutoDS Dropshipping Tools 已回覆 2022年9月6日

Hey "Aces Auto Direct",
AutoDS definitely can have multiple stores from different platforms as you want to have. However, Shopify doesn't allow paying through them for other platform's services. As for the Customer service - there was definitely a lack of communication with our service reps, which we will take care of. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻