評論 (11,862)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2025年4月12日

Updated Review – April 12, 2025

This is my third update to my review of the Shopify AutoDS app. I first posted on March 11, followed by a second update on March 31. I've been using AutoDS for over four years. It used to be a reliable automation platform, but the last couple of months have been the most difficult I’ve ever had with the service.

It began in early February when I noticed some of my product listings on Shopify had lost their main images. At first, I assumed it was an isolated glitch. But as I kept browsing through my site, it became clear this was something much worse. Main product images and in some cases, all images were silently disappearing from live listings. There was no alert, no system log, no way to know when it happened. I only discovered it by accident, and it turned out to be affecting dozens of products.

That kind of silent failure is incredibly damaging. It impacts SEO, kills ad performance, and destroys customer trust. And when you manage a large catalog, manually checking every listing becomes a nightmare.

I reported everything in detail to support screenshots, recordings, and product IDs but was met with the same generic response over and over: “We’ve forwarded it to the developers.” No timeline. No fix. No real communication. Days turned into weeks.

Eventually, I couldn’t afford to wait any longer. I spent entire workdays manually re-uploading images one listing at a time. After two exhausting days of work, support told me that since I had already started fixing them manually, the developers suggested I just continue and assured me the issue wouldn’t happen again.

A few hours later, it happened again.

More listings lost their images while I was still mid-way through manually fixing them. Two full days of work down the drain. It was clear nothing had been resolved.

This issue has dragged on for over two months and has made it nearly impossible to run my business properly. I’ve had to manually audit my store over and over, constantly putting out fires instead of focusing on growth. AutoDS was supposed to simplify operations, but instead, it introduced ongoing disruptions I couldn't anticipate or control.

Although timely, other issues like auto-orders getting stuck, being charged for credits that didn’t appear, and failed orders were eventually resolved, but they still added to the time and energy I had to spend just keeping things afloat.

Support replies quickly, but most responses feel automated or surface-level. After months of unresolved issues, confidence in the platform has dropped significantly. I’ve provided clear documentation, consistent follow-ups, and every opportunity for the team to resolve the problem, but without transparency or accountability from the developers, it’s been incredibly difficult to keep my business running smoothly.

I’ll continue updating this review weekly until the issue is fully resolved. At this point, it’s the only way I can ensure ongoing visibility and accountability for a problem that has caused lasting damage to my business.

Vitamen Store
美國
使用應用程式 接近4年
AutoDS Dropshipping Tools 已回覆 2025年3月9日

Hi "Vitamen Store",
Thank you for sharing your experience. We’re truly sorry for the issues you’ve encountered, and we take your concerns very seriously. We’re actively working on resolving the issues you’ve encountered and will be reaching out to you shortly.
Thank you for your patience.
The AutoDS Team

2025年4月5日

A year ago this app was good, now a days the app has a lot of problems, and nothing has been solved.
can't update inventory and prices, can't edit items, images are disappearing, no update from source suppliers, the app is shows wrong inventory which considered very risky for drop shipping,
the support just sent all these issues to their engineers and it has been 70 days and they are still done NOTHING.

FamGuards
美國
使用應用程式 2年多
AutoDS Dropshipping Tools 已回覆 2025年4月7日

Hi "FamGuards",

We’re truly sorry to hear that you’ve encountered issues while using our platform. Please know that your feedback is incredibly valuable to us, and our team is actively working to identify and resolve any challenges you may be facing.

We’ve already reached out to you personally and are looking forward to your response so we can assist you directly and make things right.
The AutoDS Team

2025年3月1日

Do not recommend the use of this app or platform. So far, they have taken more than $500 AUD and refused to fulfill my customer's order after multiple attempts to fix this; I had no choice but to be refunded so I could pay my customer back. Auto Ds does not communicate refunds; they take the money. It is best to understand their terms and conditions, which are up to 15%. Still, they took the complete 15%, costing me $150 USD, without making a sale, and then fees from the transfer. It's been the most expensive first experience with this company. Customer service is all over the place. You never get to speak to the same person, so that is where my issue stemmed from. Very frustrating and very upsetting, and I wouldn't trust this platform.

TCG Empire
澳洲
使用應用程式 大約2個月
AutoDS Dropshipping Tools 已回覆 2025年3月4日

Hi "TCG Empire"!
We’re truly sorry to hear about your experience and understand how frustrating this must have been. Our team takes concerns like these very seriously, and we’ve already addressed this matter with you directly.

If there’s anything further we can assist you with, please don’t hesitate to reach out.

The AutoDS Team

2025年4月6日

Very bad app and it is not 14 days free trail. They charge you for a year, meaning 238.80 usd right away without refunding when you end the subscription.

See below for proof

AutoDS: Dropshipping & POD (Uninstalled) $238.80 1 Usage fee

tekshop.no
挪威
使用應用程式 8個月
AutoDS Dropshipping Tools 已回覆 2025年4月8日

Hi "tekshop.no"!
We’re truly sorry to hear about your frustration and understand how important a smooth experience is for your business. We take feedback seriously and are committed to improving wherever possible.

We have already reached out to you directly and are currently awaiting your response. Our goal is to resolve any issues you’ve encountered and ensure you get the support you need. Please feel free to get back to us at your convenience—we’re here to help.

Looking forward to assisting you.
The AutoDS Team

2025年4月11日

This Company is A RIPP OFF Stay Away At All Costs. Product Lists at Walmart $23 and they are charging me $47 on top of it %3 sales fee plus every-time You deposit %5 and the subscription fee of $200 there is no way you can make money with this app. You better off order directly from Walmart or Amazon

Zero Filter Store
美國
使用應用程式 25天
AutoDS Dropshipping Tools 已回覆 2025年4月13日

Hi "Zero Filter Store"!
Thank you for sharing your feedback. We’re sorry to hear that your experience with our platform hasn't met your expectations. We’re committed to improving and would love to learn more about your concerns.

Please fill out this form https://autods.typeform.com/to/aVnsRB2V and we'll do our best to resolve any issues you’ve encountered.

The AutoDS Team

2025年1月8日

Yvonne did a very good job of answering my questions and pointing me in the right direction for training since I am brand new to AutoDS and drop shipping. I still have a question that she forwar to billing that is yet to be answered. that's the reason to a 4 star review.
I hope that the rest of my time with AutoDS and their customer support will be the same experience.
We'll that didn't work out well. I canceled my subscription less than 1 hour after viewing the site and I am in limbo at this point. I paid a full year and did not receive the discount that was advertised and now not getting a response for a full refund. I had a 14 day free trial so we shall see!!
I lowered my rating due to the issues. Also got up sells once inside the app. I thought I had paid for them, but they were blocked out!

Morning Java Gifts and More
美國
使用應用程式 3個月
AutoDS Dropshipping Tools 已回覆 2025年1月10日

Hi "Morning Java Gifts and More"!

We apologize for any confusion regarding your refund. Our records show that your request has been processed, and the refund has been issued.

Additionally, we’ve already reached out to you directly to offer our support and assistance in resolving any concerns. Let’s work together to ensure your experience with AutoDS is a positive one! 😊

The AutoDS Team

2025年3月6日

I didn't even get past the trial period. You can't really build a full site when a shirt has 68 variations and each variation counts against your import number. I had 5 products posted when I got an error stating I've reached my 500 import limit.

Sayless Athletics
美國
使用應用程式 9天
AutoDS Dropshipping Tools 已回覆 2025年3月9日

Hi Sayless Athletics,

We’re sorry to hear about your frustration and completely understand how important a smooth experience is for your business. We take feedback seriously and are always looking to improve.

We have already reached out to you, but we haven’t received a response yet. Our team is ready to assist and help find a solution that works for you. Please get back to us when you can—we’re here to help!

Looking forward to your reply.
The AutoDS Team

2025年1月2日

DO NOT USE THIS. USE "DSERS" INSTEAD FOR FULFILLMENT.

1. They charge you a 5% "credit card fee" every-time you top you your account to pay.
2. They charge you like $0.6 every order.
3. They STILL charge you 5-10% extra for the product vs if you were to purchase it yourself on Aliexpress.

Im not done yet.

I had to REFUND 100+ orders on Black Friday because AUTODS provided me with faulty tracking numbers which showed "Abnormal" status so I assumed they weren't getting shipped out. They were... but it was too late because I had already refunded the customers since it has been 20+ days since when I ordered.

AGAIN. DO. NOT. USE. THEM. USE "DSERS"

Aventi Designs
美國
使用應用程式 大約1個月
AutoDS Dropshipping Tools 已回覆 2025年1月4日

Hi "Aventi Designs"

Thank you for sharing your experience. We understand how frustrating this situation must have been. However, it’s important to note that the tracking numbers provided were valid and the orders were in transit. Refunds to your customers were initiated before confirming the shipment status, which led to this outcome.

We’re here to assist and ensure smoother operations in the future.
Please fill out this form https://autods.typeform.com/to/aVnsRB2V —we’d be happy to review the process and help prevent such issues moving forward. Your feedback is valuable in helping us improve! 🙏

The AutoDS Team

2024年12月26日

I am rating this experience with Auto DS: AI Dropshipping & POD a 1 star and if I could have done 0 I would've. This app is a complete scam, its says on the shopify webstore that the app is free in order to get people to download it and then it charges you. Im sure this has happened to a bunch of people from this app and I am completely against the owner. Do not use or even download this app, the software in general is not good.

SwingMate
美國
使用應用程式 大約1個月
AutoDS Dropshipping Tools 已回覆 2024年12月28日

Hi "SwingMate",

We’re truly sorry to hear about your experience with our platform. After reviewing your account, it seems you haven’t reached out to us for support regarding these concerns. We’re here to help and address any issues you may have encountered.

Our goal is to provide clear pricing and transparent communication. To better understand your situation and assist you, we kindly ask you to fill out this form: https://autods.typeform.com/to/aVnsRB2V.

Your feedback is important to us, and we’d love the opportunity to make things right.

AutoDS Team

編輯時間:2024年12月21日

1. Charged $390.16 for usage during FREE trial period
2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use.
3. MONTHLY plan billed annually so we were told that meant no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment.
4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product plan limit. Unlawful bait and switch.
5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. Time wasted.
6. Made $0.00 the entire time from 9/13/24 to 11/29/24.
7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc.
8. Low inventory and miminal listing-worthy options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently.
9. Lots of non-wholesale prices
10. 1,000 (and counting) emails re: out of stock/price changes.
11. Inability to unsubscribe from emails once canceled.
12. Had to agree to a new plan for same time frame to access app again once we canceled.
13. Repeated login issues before the cancelation.
14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss had we had a sale from allegedly trending products.
15. No unique or "scroll-stopping" products in niche.
16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders.
17. App was hard to use.
18. Still required more apps to compete.
19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24.
20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support re: a refund until their manager saw this app review.
22. Lots of known issues
23. There were OUTDATED help topics and tutorials.

There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore.

Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review.

Update: After declining a partial refund or months "free" (we had already paid for a whole year) and mentorship, they initially refused to refund us fully until this review. We have since received all of our money back. Previously, one support person had also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked except for the emailing issues listing above. We decline their offer for free months and mentorship because this app isn't cost-effective, intuitive, limited-staff friendly, niche-rich in products, or customer-support friendly.

Clothing Personality
美國
使用應用程式 3個月
AutoDS Dropshipping Tools 已回覆 2024年12月4日

Hi "Clothing Personality",

Thank you for your detailed feedback. While we’re sorry to hear that AutoDS didn’t meet your expectations, we want to emphasize that we made every effort to address your concerns.

Our team also attempted to follow up with you multiple times to clarify misunderstandings and offer further support, but we unfortunately did not receive a response.

We value all feedback as it helps us improve, and we remain committed to providing the best possible service to our users.

Wishing you success in your future business endeavors.
AutoDS Team