Auto DS: AI Dropshipping & POD , 7,355 則評價
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Terrible and horrible customer service. Two unauthorized automatic charges were processed after I deactivated my account. Upon realizing this, I immediately contacted Shopify for assistance. They redirected me to Autods since I couldn't access my account. Autods informed me of a '24-hour' contact policy after a charge, a detail not mentioned anywhere on policies. I strongly discourage using this service due to these issues.
Hi "Simple Smarter",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now we have already offered a solution and hopefully we will make it right for you!
Waiting for your reply!
AutoDS Team
Terrible!!! Didn’t even use the app and they keep trying to charge me 368$!!!!!
Hi "Bitsof Both",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already contacted you offering a solution.
Looking forward to your reply!
AutoDS Team
My money was debited even though I deleted the app a few weeks ago.
Hi "Ishtar Harmony"!
Thank you for sharing your feedback with us.
are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team
The most BUGGY ui ever. No customer support at all.
Its 2024 and they don't even have a live chat.
But mainly I'm uninstalling this app cuz the UI and shopify integration is just so next level buggy and not smooth and it LEGIT drove me crazy.
Nothing in ecom frustrated me so much actually that i went ahead and wrote a review LOL
Hi "Lyftora",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We tried to contact you a few times with no luck.
Could you please contact us at dorina@autods.com ?
We will be glad to help you with all your concerns!
AutoDS Team
I rarely write reviews, but my experience with AutoDS has been so frustrating that I feel compelled to warn others. After signing up for their service, I was shocked to find multiple charges on my credit card, far exceeding what I had agreed to pay. This was just the beginning of my nightmare.
When I tried to log in to my account to address this issue, I discovered, to my dismay, that I couldn't access my account at all. There was no explanation, no error message - just a blank screen that left me completely locked out. This was more than just an inconvenience; it was a complete blockade to resolving my billing issues.
But the real icing on the cake? Their customer service, or should I say, the lack thereof. I reached out multiple times through every channel I could find - email, phone, even their social media platforms. No response. It's as if they've simply vanished, leaving me with unauthorized charges and no way to contest them.
It's appalling to see a company operate with such disregard for its customers. The lack of transparency and accountability is shocking. I strongly advise anyone considering AutoDS to think twice. There are plenty of other services out there that respect and value their customers. Unfortunately, AutoDS is not one of them.
Rating: ⭐ (1/5 Stars) - And that's being generous.
Hi "DreamRail Puzzles",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your response to help you!
AutoDS Team
Terrribe service,
most products are not even dropshipping products and they cost too much , and the processing times are insanely high.
Aside from that that I was charged $368 even I CANCELED my subscription and when I got my refund I only got $313 and I was told that there are Shopify Fees, so I contacted Shopify to confirm but to my surprise that there was not even a record of the transaction through Shopify so they just made that up. Avoid them at all costs. And also the support is no very responsive and it will take days to get answer on a question that needs immediate answer.
Hi "ArcusFit",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already offered a solution to your concern.
Waiting for your reply!
AutoDS Team
This app isnt good at all, i thought it was good in the beginning but they tell you they have items that are hot sellers and make you pay extra to get these items on your site let alone you pay them monthly for nothing and they take fees as well.
Also do not sign up for the trial, it is not free.
I was charged regular price after my trial ended and i canceled my subscription and deleted the app before the trial was done.
now support says "this does not meet our refund policy criteria"
so technically they charge you regardless and give you an excuse to why they took your money and how your not gunna get it back.
HORRIBLE APP DO NOT DOWNLOAD,USE, OR FALL FOR "FAKE FREE TRAIL"
this app also barely has product, and you pay a lot for just even 25 items
BTW 99% OF THESE REVIEWS ARE TECHNICALLY FAKE and NOT REAL AS TO THEY ASK YOU TO LEAVE A REVIEW AFTER THEY HAVE HELPED YOU WITH EVEN THE MOST SIMPLE PROBLEMS
THEY NEED TO REMOVE
"14-DAY FREE TRIAL" BECAUSE THIS ISNT FREE!!!!!
more like 14 day grace period before they take your money
Hi "ElectronicWard",
We’re sorry to hear that you weren’t satisfied with your experience.
Please contact us at dorina@autods.com
We will be glad to help you with your concern!
AutoDS Team
I wanted to give them a try to see if I liked autods better than dsers. I dont. Terrible customer support. I used an affiliate link that was supposed to give me access to sourcing products through them and I have not Been able to get anything to source for about a week now. Their customer support is extremely slow to reply it feels like they are just waiting for my trial to end so they can charge me. When I finally got a reply through email, they stated they would look into it but then right after sent me another email stating they have closed my ticket and to contact them again if I ever need their help yet they never fixed my issue in the first place.
Hi "ForeverMemora",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply!
We will be glad to help you with any concerns you have!
AutoDS Team
i did not use the app for long time and charge me $375.69
Hi "PixalPad",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team
I DO NOT RECOMMEND AutoDs. I signed up for the service after seeing so many great reviews , these people are not there to help you, they are helping themselves. A large sum of money was taken from my account without my consent and without notifying me. No email was sent, nothing! If you are interested in drop shipping DO NOT use AutoDs.
Hi "SwiftStockHub",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already contacted you to make things right for you.
Looking forward to your response!
AutoDS Team