AutoDS: Dropshipping & POD , 7,080 則評價
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good app a little confusing I'm still figuring out all the things I'm able to do on here but its really helped me progress in my online business and I highly recommend this app to otherer users
Hi ״Helam’s store",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have!
AutoDS Team
I was charged even though I canceled my subscription, but later I had this problem resolved. other than that everything is good
Hi "TheMalikoStore",
Thank you so much for taking the time to write this feedback to us.
We are trying to improve continually, and we are more than happy to listen to your potential suggestions.
Please feel free to contact us.
AutoDS Team
** I have listed my reviews and the updates below in chronological order **
I tried out the system during the trial period. It appeared to work well but the problem is trying to cancel. Removing the subscription in AutoDS does not resolve them not charging your account. Even if I needed to use them again, I would not due to the run around I am getting trying to just get a refund as they automatically charged us even though we don't have a subscription with them. It is very frustrating.
**UPDATE 12/25 **
After posting this review, they reached out to actively resolve this issue. They have promised to refund the payment and once I do get that, I will post an updated review.
** UPDATE 12/28/22 **
The refund posted to my credit card. I am appreciative that it was refunded. I think that they do operate a disappointing customer service experience which maintains that a customer must post a bad review to get someone to actually listen to the issue. This is reactive and sad. I would be skeptical of their work as this was a very aggressive situation where every day they were pushing for me to change my review but the refund I had to trust would be done. This felt like trying to buy my review change. I explained why I did not want to use the system, and they continue to ask if I want another trial. It is overall a bad customer experience that is a systemic issue, not an engagement one.
Hi "Joule: Waste Less",
Thank you for your review.
I'm sorry you faced some issues with AutoDS.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are trying to improve continually, and we are more than happy to listen to your potential suggestions.
Please feel free to contact us.
AutoDS Team
** Update: after my review I received an email from the company offering me a refund. I received a full refund from them which I truly appreciate. However i still stand with not using this company, they are very helpful and understanding.**
I just canceled my account because of the insane amount of fees they charge for everything. To load money onto the account you have to pay up to 5% fees, then you only have the option to load 50, 100,200,300, or 1000. You cant add a specific amount, if you have orders that add up to $64 you have to add 100 and if you have other dropshipping companies and want to transfer your money back over you have to pay a 10% fee. You lose money with this company, also if you decide to change your plan in the middle of the month then change it again you get charged for all three changes then if you decide to downgrade you have to pay for all of those as well. Also the site is so glitchy and sometimes you wont see your orders until your customers complain. I had to refund 2 orders because of this! Absolutely ridiculous! DO NOT USE THIS APP!
Hi "Reads & Runes L.L.C",
Thank you for your review.
I'm sorry you faced some issues with AutoDS.
We are trying to improve continually, and we are more than happy to listen to your potential suggestions.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team
This app might be worthy of a 5 star review If after you install the app, you could get the admin area of the app to load properly.
Hey "Luckys Bucket" !
We checked your account and we couldn't see any issue with it. moreover, we tried to contact you in order to understand what is the problem and how we Can help you but we couldn't get a response from you.
We really hope to hear back from you and help you out with this misunderstanding.
- AutoDS Team -
Hi “Ophelia's Closet”!
Thanks for sharing your feedback.
Your satisfaction is important to us.
Please contact us at dorina@autods.com
We would be glad to help you with your onboarding.
AutoDS Team
Hi "Idealbyers",
Thank you for taking time to write this feedback to us.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Please feel free to contact us at dorina@autods.com
AutoDS Team