評論 (11,776)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月19日

still so much to learn but so far so good

Supplies & Co
澳洲
使用應用程式 3天
AutoDS Dropshipping Tools 已回覆 2024年10月21日

Hi “Supplies & Co”!

We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team

編輯時間:2024年9月4日

after a lot at problems beving contacted by dorina was life sate experience she helped me understand how things work, she avalable and very clear talking what helps a lot. Il keep updating but for now is going as smooth as silk

OG World
葡萄牙
使用應用程式 12天
AutoDS Dropshipping Tools 已回覆 2024年9月3日

Hi "OG World",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

2024年9月15日

Great app and easy to use
Great prices, shipping times and variety of products
only 2 things that I didn't like is that the prices on imported products and on the market sometimes differ, and that you need to put specific amount of $ inside the app instead of being able to fulfill the orders on their specific amount.

Glowkin™
希臘
使用應用程式 3天
AutoDS Dropshipping Tools 已回覆 2024年9月17日

Hi “Glowkin™”!

We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.

We hope you’ll visit us again soon so that we can deliver the exceptional service you expected.
AutoDS Team

編輯時間:2024年6月7日

Good app for beginners and user friendly. Ive come across some issues with fulfillment and tracking which im still learning how to navigate and hoping to find a solution. Great for sourcing/importing products, however the fulfilled by AutoDS has been difficult, with delays in updating order status , i.e: shipped/delivered. Customer support responds after 24 hours, and there has been instances where they may not respond for the follow-up questions.
Another issue that has come up is that per support staff, the shipped status will only be updated as it nears the estimated delivery date? Will need more clarification on this since this will affect multiple selling platforms policies.

Update:

Updating my review from 2 to 4 stars.

After my last review, I decided to shop around for other fulfillment platforms however I still ended up going back to AutoDS due to its vast list of suppliers and ease of import. I was able to fix my initial problem with the shipping and tracking by sourcing another supplier. There are still some delays with updating order statuses based on the tracking information, but they're usually quick with ordering and providing the tracking number which is good.

Fulfilled by AutoDS program is a great program, and it really does do all the work for you, so if you'd like to be a little more hands on like me, it can be difficult at first as I wanted to update the order statuses by myself when there is a shipping update, or check if the tracking number has been provided, checking on return status etc. It just took some time to get used to.

Also, Dorina was a really big help and she went above and beyond to make sure to address any issues/concerns that I have and assist with me any AutoDS platform questions. I really appreciate all the help!

AloraAmazon Supplies
美國
使用應用程式 大約1個月
AutoDS Dropshipping Tools 已回覆 2024年5月17日

Hi "AloraAmazon Supplies",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have!
AutoDS Team

2024年11月29日

Good platform to help entrepreneurs in the beginning of their journey.

CELESTIA
巴基斯坦
使用應用程式 19分鐘
AutoDS Dropshipping Tools 已回覆 2024年11月30日

Hi “CELESTIA”!

We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team

2024年8月27日

It was very difficult to get a hold of chat support as AutoDS continues to grow. They have to handle an ever growing workload so they close the chat during peak times.

Once I was able to get in contact (late in the evening, 1:30a ET), I was kindly assisted by Shalauddin from Bangladesh. He was thorough with his guidance & extremely attentive to make sure all my questions were answered.

AutoDS, please don't forget your users and focus on the user experience long term as much as your agency guru influencer marketing affiliate initiatives. Thank you.

The Luma Haven
美國
使用應用程式 19天
AutoDS Dropshipping Tools 已回覆 2024年8月28日

Hi “The Luma Haven”!
Thank you for sharing your experience with us - it's much appreciated!

We truly sorry to hear that you were having a difficult time to connect with our support team.

Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊
Thanks again for supporting our business.
AutoDS Team

2024年9月30日

Do what they say they do. Great for helping fulfill via Amazon too.

Waggle Hound
紐西蘭
使用應用程式 3個月
AutoDS Dropshipping Tools 已回覆 2024年10月3日

Hi “Waggle Hound”!

We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team

2024年9月11日

I love auto ds for they make the everything easy from packaging to delivery to inventory. They also provide easy access to winning products which is very beneficial especially for us beginners in the ecommerce industry. Keep it up Auto DS. Looking forward for more updates.

Essirach
卡達
使用應用程式 6天
AutoDS Dropshipping Tools 已回覆 2024年9月15日

Hi “Essirach”!

We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team

編輯時間:2024年8月26日

A bug prevented my auto-orders from working and when I contacted support their responses weren't the easiest to read nor the most helpful. I was also told there was no ETA on when the developers would get back to me.

UPDATE: Lior (the CEO) reached out to me personally and we got on a call to discuss my issues. He then put me in a group chat with Dorina, the QC manager, and we have been in consistent liaison in order to resolve these issues. I haven't had a successful auto-order yet but these two have been very receptive and supportive to me. I was also offered three months' complimentary service for the inconvenience.
Changed rating to 4 stars and this will be 5 once I verify the system is fully working.
Many thanks!

UPDATE 2: I achieved a successful auto-order and the lack of GBP currency conversion is the only remaining significant issue in mind right now. However I must say again that Lior and Dorina's commitment to my experience being the best it could be is highly appreciated.

Forbidden Fountain
英國
使用應用程式 2個月
AutoDS Dropshipping Tools 已回覆 2024年5月28日

Hi “Forbidden Fountain”!
Thanks for sharing your feedback.
We are sorry to hear you’re having difficulties with the automation of your orders.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
AutoDS Team

2024年8月7日

I’ve just started using Auto DS: US Dropshipping & POD for a while now, and it has been a great tool for automating my dropshipping business. The integration with my store was smooth, and the user interface is intuitive, making it easy to navigate and manage my products.

One of the standout features is the automated order fulfillment, which saves a lot of time and reduces manual errors. The app also provides a wide range of products to choose from, and the inventory management tools are reliable.

However, I did encounter a few minor issues with customer support response times, which could be improved. Additionally, while the app offers a lot of features, some of them come with a steep learning curve, especially for beginners.

Overall, I would definitely recommend Auto DS to other dropshippers looking to streamline their operations. It’s a solid platform with room for improvement, but it delivers on its core promises.

FredStore
美國
使用應用程式 9天
AutoDS Dropshipping Tools 已回覆 2024年8月9日

Hi “FredStore”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
Have a great day!
AutoDS Team