Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its comprehensive dropshipping and POD features, including a product finder tool, automated product listing, price monitoring, and automated order processing. They find the user-friendly interface and seamless Shopify integration beneficial. The automation tools save significant time on manual tasks like inventory and pricing updates. Educational resources provided are also valued for succeeding in dropshipping. The responsive customer support team is highly regarded by merchants. The platform has simplified the dropshipping process and boosted efficiency and profitability.

March 15, 2024

i pay my money two times but the websites is not working. or refund my money back. if it not working don't just tell you clints

Seb beauty supply
United States
16 days using the app
AutoDS Dropshipping Tools replied March 17, 2024

Hi "Seb beauty supply",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com to address your concern
AutoDS Team

January 17, 2024

I DO NOT RECOMMEND AutoDs. I signed up for the service after seeing so many great reviews , these people are not there to help you, they are helping themselves. A large sum of money was taken from my account without my consent and without notifying me. No email was sent, nothing! If you are interested in drop shipping DO NOT use AutoDs.

SwiftStockHub
St. Lucia
About 2 months using the app
AutoDS Dropshipping Tools replied January 19, 2024

Hi "SwiftStockHub",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already contacted you to make things right for you.
Looking forward to your response!
AutoDS Team

April 16, 2024

¡Flee Autods.com!

A Waste of Time Despite Empty Promises:

Unparalleled Internal Disorganization: A Cautionary Tale for Aspiring Dropshippers

After meticulously evaluating numerous dropshipping applications, I was initially captivated by autods.com's extensive feature set. However, my actual experience was a far cry from the promises they made, leaving me with a profound sense of disappointment and frustration.

A Promise of Comprehensive Support, Delivered with Delays and Neglect

Enticed by the allure of 24/7 online support, I eagerly signed up for autods.com, believing it would provide the comprehensive assistance I needed to accelerate my dropshipping journey. Unfortunately, this promise proved to be nothing more than an empty illusion. Response times were abysmal, stretching for days on end, despite the urgency of my requests.

A Ticketing System Designed for Failure

In an attempt to bypass the unresponsive support channels, I resorted to their ticketing system, hoping for a more efficient resolution. However, even this avenue proved futile. Tickets languished unanswered, leaving me stranded in a sea of frustration and unanswered questions.

A Free Trial Turned Nightmare

Even the free trial period, which should have been an opportunity to showcase their capabilities, turned into a disheartening experience. The mentorship add-on, which I had activated with high hopes, proved to be an utter disappointment. Mentors were unresponsive, their expertise seemingly nonexistent, leaving me feeling abandoned and unsupported.

A Recommendation to Steer Clear

Based on my firsthand experience, I strongly advise against considering autods.com unless you have an abundance of time to waste and a penchant for dealing with frustration. Their abysmal customer support, coupled with their failure to deliver on their promises, makes them a liability rather than an asset.

MIXIKINGS
Mexico
4 days using the app
AutoDS Dropshipping Tools replied April 18, 2024

Hi "MIXIKINGS"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
As of now we have already contacted you looking forward to making it right for you.
Waiting for your reply at dorina@autods.com
AutoDS Team

February 8, 2024

Terrible and horrible customer service. Two unauthorized automatic charges were processed after I deactivated my account. Upon realizing this, I immediately contacted Shopify for assistance. They redirected me to Autods since I couldn't access my account. Autods informed me of a '24-hour' contact policy after a charge, a detail not mentioned anywhere on policies. I strongly discourage using this service due to these issues.

Simple Smarter
New Zealand
About 1 month using the app
AutoDS Dropshipping Tools replied February 12, 2024

Hi "Simple Smarter",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now we have already offered a solution and hopefully we will make it right for you!
Waiting for your reply!
AutoDS Team

February 12, 2024

I saw their marketing email, and while $39 a month might seem manageable if it helps solve my problems, it's turning into a nightmare. Their software requires a subscription to access, so when I saw the email offering a 30-day trial for $0.99, I clicked. However, after subscribing, I found that the 30 days had magically turned into 14. I won't elaborate further, but I implore your company not to send misleading marketing information.

Furthermore, upon exploring the features, I discovered that an additional $6 is required to unlock basic functionalities. This came as a surprise, as these should be included by default. When I tried to cancel my subscription, I was unable to find a cancel button on the subscription page. I then sent an email inquiry but have received no response as of today.

outdoorgearshop
China
3 days using the app
AutoDS Dropshipping Tools replied February 14, 2024

Hi "outdoorgearshop",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your reply!
Please also feel free to contact us at dorina@autods.com
AutoDS Team

April 3, 2024

Autods has very bad customer service and is very confusing to use. I spent a ton of money with them and they will not fufill any of my orders... I plan to cancel this month. Very unhappy.

PrivScreens
United States
7 days using the app
AutoDS Dropshipping Tools replied April 5, 2024

Hi "PrivScreens"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience. We'd like to address your concerns and assist you further.
As of now, we have already offered a solution for you.
We are looking forward to your reply at dorina@autods.com .
AutoDS Team

Edited January 7, 2024

I've had more issue with AutoDs than I can count. I've been using it for a month now and the UI is just as confusing as when I started. Its just not user friendly at all. The orders are not updated correctly (products have been delivered to customers but have not updated on AutoDs), I have orders waiting up to 8 days until they are even shipped out! There's always errors popping up, random warnings, bugs, lags and terrible integration with Shopify. I feel disappointed that I cannot deliver good service to my customers. The team is never online so I have to submit a ticket and wait 24 hours for every SINGLE issue. Then their responses to my tickets are vague and unhelpful. They do not seem like they care about their users. Not to mention, I did previously leave a 4 star review before and one of the chat assistants went out of his way to convince me to change my mind and told me to leave a 5 star review instead! I'm really using AutoDs for the cheap sourcing price, but it is doing my head in, so I am moving over to ZenDrop even though it is more expensive. I really am sorry for saying all this, I wish I could say better.

CLEANGRL
Australia
3 months using the app
AutoDS Dropshipping Tools replied December 26, 2023

Hi "CLEANGRL",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please also feel free to contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team

February 12, 2024

Long wait time to get support and charged eve if I wanted to deactivate the account!! If someone from this app sees this, I want to speak with you for a refund!

FreshVista
Romania
About 1 month using the app
AutoDS Dropshipping Tools replied February 14, 2024

Hi "FreshVista",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already addressed your concern.
Looking forward to your reply!
Please also feel free to contact us at dorina@autods.com
AutoDS Team

March 31, 2024

I’m on my sons account because he accessed this and added your app now charged his account $270 you guys should be ashamed of yourselves!!!!

My Store
United States
10 days using the app
AutoDS Dropshipping Tools replied April 2, 2024

Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
We have already contacted you to the email you provided us and waiting for your reply at dorina@autods.com
AutoDS Team

February 22, 2024

The most BUGGY ui ever. No customer support at all.
Its 2024 and they don't even have a live chat.

But mainly I'm uninstalling this app cuz the UI and shopify integration is just so next level buggy and not smooth and it LEGIT drove me crazy.

Nothing in ecom frustrated me so much actually that i went ahead and wrote a review LOL

Lyftora
Germany
10 days using the app
AutoDS Dropshipping Tools replied February 26, 2024

Hi "Lyftora",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We tried to contact you a few times with no luck.
Could you please contact us at dorina@autods.com ?
We will be glad to help you with all your concerns!
AutoDS Team