Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping solution for its robust automation tools, including product research, listing, and order fulfillment. They find the centralized dashboard useful for business management. The platform's educational resources, such as webinars and tutorials, are highly valued by both new and experienced sellers. Merchants commend the user-friendly interface and the responsive, helpful customer support team.

January 21, 2024

I genuinely recommend this app mostly due to the outstanding customer support. The customer support is good on explaining how to solve issues and has a very quick response time as well they will respond within 24 hours. I recently have been getting someone from customer support named Mischelle M. & let me say her customer service support is beyond phenomenal. She knows exactly how to explain everything not just through text but with pictures and highlighting and emphasizing the things in order to illustrate the issue and the solution. Overall highly recommend Mischelle. She is wonderful and hope she helps
me with future issues all the time!

CulinaryOpulence
United States
3 months using the app
AutoDS Dropshipping Tools replied January 23, 2024

Hi “CulinaryOpulence”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Mischelle was able to provide you with exceptional service!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team

January 22, 2024

I am using the FBA service and one of my orders had a small issue which prevented it from shipping. I was not aware of this. The AutoDS fulfillment team reached out to me and told me what information I needed to provide. It was very simple and my order is now on its way. I'm very satisfied with their care and determination to get things going. I definitely recommend this to dropshippers trying to get great shipping times especially.

Warm Your Brew
South Africa
About 2 months using the app
AutoDS Dropshipping Tools replied January 23, 2024

Hi "Warm Your Brew"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team

January 9, 2024

AutoDS app is truly a great app to work with when you need to automate your drop shipping process entirely so you can free your time to do what matters most ...that is building your business and creating value. I have had great experience building my store using this up seamlessly.
In the rare incidence I had a billing issue, the AutoDS support specialists responded promptly within 12hrs after raising a ticket. My issue was resolved professionally and quickly. I would like to mention Krizza M , a support specialist who has been invaluable in following up and reaching a speedy conclusion. Thank you.

Travel Treasures Marketplace
Canada
4 months using the app
AutoDS Dropshipping Tools replied January 11, 2024

Hi "Travel Treasures Marketplace"!
We’re thrilled that you were satisfied with our services. Your feedback is appreciated!
We will pass the word to Krizza and our customer service team to let them know you enjoy working with them.
They are always here to solve any of your problems!
Please feel free to contact us again if you need more help 🙂
Thanks again for supporting our business.
AutoDS Team

Edited January 12, 2024

Thank you, Dorina. After leaving my negative review I was quickly contacted by Dorina. After scheduling a call to speak, where we had an extensive conversation, we were able to employ the app. Dorina went above and beyond and answered every question we asked, as well as providing us with information that was useful for a potential dropshipping partnership. Outstanding service and we are now utilizing the app to add a few thousand products to out store. Thank you, Dorina. Hope you get some snow soon.
PRIOR REVIEW - 1 Star
Downloaded this app over one month ago and reviewed tutorials. Started importing Amazon products into the store, however after importing over 100 items and then reviewing to place live every item was out of stock and the purchase price for each product was much higher than stated on the product page. For instance, a clock that was supposed to cost $14.86 to purchase once imported as a draft stated the cost to purchase was $133.46. On top of that it stated out of stock and when I researched the Amazon number it was not even listed on Amazon any longer. Also attempted to pull in products from Wayfair, however, it was a complete disaster. If they spent as much time on ensuring the app works as opposed to making tutorial videos this app may be worth something. As of now it is unusable unless you only want to sell products directly from AutoDS direct suppliers.

Very expensive app that does not function as advertised.

Wallhogs
United States
About 2 months using the app
AutoDS Dropshipping Tools replied January 2, 2024

Hi “Wallhogs”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Dorina was able to provide you with exceptional service!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team

January 22, 2024

The website and app are easy to use and make my life easier. Customer service is so helpful, especially Rizza Jean who helped me today. Highly recommend for your dropshipping needs.

Supply Wave
United States
5 months using the app
February 4, 2024

I thoroughly appreciate such sincere back end support I recieved from Krizza M and Jay Ann P from Auto DS, in their way of addressing my simple and complex questions regarding funding and order fullfillment from Auto DS. Firstly this platform is the best for everything, products, importing, tracking, details, quality, selection of the very best international and local suppliers, making drop shipping a little less perplexing and more within the reach of many.

With their thorough and sincere letters and communication, lets not forget the auto DS academy to add, a highly detailed back office and settings panel, I think this is one place no one should miss on their journey in drop shipping.

Rivete
United States
26 days using the app
AutoDS Dropshipping Tools replied February 5, 2024

Hi “Rivete”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Krizza and Jay Ann were able to provide you with exceptional service!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team

January 17, 2024

I love the help because I am new with technology, I quit my cleaning job because my doctor recommended in view of my health and starting this new job is a huge challenge to me, for that reason I appreciate a lot your help. May God bless you for everything you guys do. I hope to see soon the fruits of of this efforts.
Thank you again.
Alicia

BeleMer
United States
About 2 months using the app
AutoDS Dropshipping Tools replied January 19, 2024

Hi "BeleMer"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

February 1, 2024

Fabulous customer service. They get back to you quickly, and answer your inquiries entirely.
Great program to automate your drop-shipping needs.

God Above All
United States
About 1 year using the app
AutoDS Dropshipping Tools replied February 5, 2024

Hi "God Above All"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

December 18, 2023

I think the app is difficult to figure out because it is a lot to learn but once you figure everything out it is easy to work with also the support team always answers my questions and it is always a simple fix they send me articles on where I can find the information and there is videos on YouTube as well that walks you through the process so that is why I give it 5 stars

Luxurious Ice
United States
4 months using the app
AutoDS Dropshipping Tools replied December 20, 2023

Hi "Luxurious Ice"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

January 26, 2024

This is the best tool ANY new dropshipper needs!
Every feature is useful, integration with shopify is seamless and quick, and importing products is even easier, I HIGHLY RECOMMEND!

Bellybuckles™
South Africa
About 2 months using the app
AutoDS Dropshipping Tools replied January 29, 2024

Hi “Bellybuckles™”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our features such as the product import!
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team