AutoDS: Dropshipping & POD

I’ve been using AutoDS for a while, and I have to say, the service has declined significantly compared to how it used to be. In the past, things ran smoothly for the most part, but now it feels like there’s a new issue every other day. This constant stream of problems has been incredibly frustrating and disruptive for my business.

One of the most concerning issues is with billing. There have been instances where I was charged for auto credits that never appeared in my balance and for orders that weren’t processed. Even worse, if I don’t personally catch these mistakes and report them, AutoDS doesn’t issue refunds. Since suppliers refund them directly for failed orders, the fact that I don’t get automatically refunded unless I notice the issue is very troubling. This practice not only feels unfair but also creates a lot of additional work for me to manually audit transactions.

I’ve also faced problems with inventory syncing being unreliable, causing listings to go out of stock or display incorrect information. On a few occasions, product images disappeared unexpectedly, which might seem minor, but it was enough to cause significant problems for my business. These technical issues make it difficult to trust the platform with my store's management.

Customer support, while responsive in acknowledging issues, takes far too long to actually resolve them. While replies might come quickly, the solutions often take days or even weeks, leaving my business in limbo. For a service that charges premium fees, I expected a lot more in terms of efficiency and reliability.

Overall, the combination of frequent technical problems, questionable billing practices, and slow issue resolution has left me seriously reconsidering whether AutoDS is worth the cost. I hope they can address these problems soon, but at this point, it’s hard to recommend the service to anyone who needs a reliable dropshipping solution.

I highly recommend this app. Coming from a background in support for web & mobile apps, this team did it right and the information is easy to find and easy to understand. Take your time and look at everything they have to offer because the features are all over the place.

"I had the pleasure of working with Christina from AutoDS, and I can confidently say she was extremely helpful. She went above and beyond to address my questions and made sure I had all the information I needed. Her professionalism and patience stood out, and she made the entire experience smooth and stress-free. I truly appreciate her support and highly recommend her assistance to anyone looking for reliable help. Thank you, Christina!"

Let me know if you'd like any changes to this!

It was simple and convenient teaching me quite a lot of knowledge for a great cost. Would highly recommend to anyone!

Pretty straight forward but I look forward to you being on my team for some time. Thanks for joining my team. Keep coming up with great products for my patio customers,