AutoDS: Dropshipping & POD

Because this app is one stop shop and the agents are helpful but there is one special agent I know her as Miss Dorina from quality control center she is very knowledgeable very professional handels issues smoothly overall deliver high level of quality service if ne and f the reason I’m continuing using autoDS it’s because of Miss Dorina but I also must say autoDS is the best platform to start running dropshipping business.

AutoDS has completely transformed the way I manage my dropshipping business. The platform is incredibly user-friendly, and the automation tools save me so much time and energy. From product importing and price monitoring to automatic order fulfillment and tracking updates—it handles everything smoothly.

⭐️⭐️⭐️⭐️⭐️
Outstanding Support from Nikoleta – A True Asset to AutoDS!

I can’t say enough great things about my experience with Nikoleta from the AutoDS support team. From the moment I reached out, she was incredibly responsive, patient, and genuinely dedicated to helping me resolve my issue. Not only did she guide me step by step through what could have been a confusing process, but she did so with such professionalism and kindness that I felt completely supported the entire time.

What really stood out was her deep knowledge of the platform and her ability to explain things in a way that made everything simple and stress-free. She went above and beyond, even following up to ensure everything was working perfectly on my end.

In a world where customer service often feels rushed or scripted, Nikoleta delivered a personalized and exceptional experience. She’s a true asset to the AutoDS team and a big reason I feel confident continuing to grow my business with this platform.

Thank you, Nikoleta – you’re amazing!

Very happy with this App so far. Not everything works perfectly everytime, but the support via chat & mail is amazing and seems to be there 24/7 which is just what I need to do my online-business. Great response time also on weekend-days!

Updated Review – April 12, 2025

This is my third update to my review of the Shopify AutoDS app. I first posted on March 11, followed by a second update on March 31. I've been using AutoDS for over four years. It used to be a reliable automation platform, but the last couple of months have been the most difficult I’ve ever had with the service.

It began in early February when I noticed some of my product listings on Shopify had lost their main images. At first, I assumed it was an isolated glitch. But as I kept browsing through my site, it became clear this was something much worse. Main product images and in some cases, all images were silently disappearing from live listings. There was no alert, no system log, no way to know when it happened. I only discovered it by accident, and it turned out to be affecting dozens of products.

That kind of silent failure is incredibly damaging. It impacts SEO, kills ad performance, and destroys customer trust. And when you manage a large catalog, manually checking every listing becomes a nightmare.

I reported everything in detail to support screenshots, recordings, and product IDs but was met with the same generic response over and over: “We’ve forwarded it to the developers.” No timeline. No fix. No real communication. Days turned into weeks.

Eventually, I couldn’t afford to wait any longer. I spent entire workdays manually re-uploading images one listing at a time. After two exhausting days of work, support told me that since I had already started fixing them manually, the developers suggested I just continue and assured me the issue wouldn’t happen again.

A few hours later, it happened again.

More listings lost their images while I was still mid-way through manually fixing them. Two full days of work down the drain. It was clear nothing had been resolved.

This issue has dragged on for over two months and has made it nearly impossible to run my business properly. I’ve had to manually audit my store over and over, constantly putting out fires instead of focusing on growth. AutoDS was supposed to simplify operations, but instead, it introduced ongoing disruptions I couldn't anticipate or control.

Although timely, other issues like auto-orders getting stuck, being charged for credits that didn’t appear, and failed orders were eventually resolved, but they still added to the time and energy I had to spend just keeping things afloat.

Support replies quickly, but most responses feel automated or surface-level. After months of unresolved issues, confidence in the platform has dropped significantly. I’ve provided clear documentation, consistent follow-ups, and every opportunity for the team to resolve the problem, but without transparency or accountability from the developers, it’s been incredibly difficult to keep my business running smoothly.

I’ll continue updating this review weekly until the issue is fully resolved. At this point, it’s the only way I can ensure ongoing visibility and accountability for a problem that has caused lasting damage to my business.