Talon Email Automation , 17 Rezensionen

Gesamtbewertung
4,1
Anzahl pro Bewertungsstufe
  • 65 % der Bewertungen sind 5 Sterne
  • 12 % der Bewertungen sind 4 Sterne
  • 6 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 18 % der Bewertungen sind 1 Sterne
12. Dezember 2018

Outstanding response time! Superlative Customer Support! If you want a "down and dirty, no heavy lifting" app to handle simple emails in response to specific actions on your website - this is the app for you! It doesn't have anywhere near the learning curve of some other well-known email programs (whose names shall not be mentioned in this review), and comes ready right out of the box, to set up and start automatically sending. It includes the ability (for those who so desire) to incorporate basic HTML coding, and what it lacks in "bells and whistles," it makes up for in simplicity and ease of use. It is a great app to start out your marketing and communications efforts without having to get an advanced degree on how to use it!! I wish I could give it 10 stars!! I will upgrade when I've reached a need for sending more emails than the free plan allows. For now - it's got two chubby thumbs up PLUS 5 stars from me! What are you waiting for!? Get Automated Email on your site today!

TabletopFountainsPlus
Vereinigte Staaten
9 monate mit der App
Bearbeitet am 14. Februar 2019

***Editing to revise my review***

Not long after I posted my 1-star review, the developer reached out to see what the problem could be and offered some suggestions. Being relatively new to sending out emails to subscribers, I didn't know that you really *needed* to have your own domain name to send out emails to your subscribers. I decided to try this app again and used my domain name as the sender and it worked.

I still think there has got to be a way where test emails are not counted as part of the monthly allowed when they are being sent to the same email (although the 500 is generous). Another minor thing is having contact info on the app itself in case there are questions. I looked around and didn't see where was an email without having to come back to the app store.

Anyway, thanks for reaching out.

**********************************

I had this app installed for about 15 minutes before I uninstalled. It did not work for me at all. I was trying to set up an automated email to send out for mailing list sign ups. I set up my email and sent 5 test emails for immediate delivery and I did not get one single one even after verifying my sender email 2 times. They did not show up in my inbox nor my spam (as of this writing after 30 minutes of first installing). With the free account, you can send up to 500 emails per month and the 5 test emails counted as part of the 500. From what I can tell from the other reviews is that they are mostly sending out follow up emails post orders, so in this regard the app sounds like it's working great. But for me, it just wasn't working.

Rock My Zen
Vereinigte Staaten
9 monate mit der App
27. Februar 2019

The HTML function on this app is not working properly. If you want to put your own HTML code in instead of using the native editor, it can drop most of your coding when you go back into edit the code. Devs were unable to resolve the issue.

Cedar and Moss
Vereinigte Staaten
22 tage mit der App
Bearbeitet am 24. Februar 2019

I was able to build a great welcome letter with this app. When I had a question the support was prompt

XYZ Bundles
Kanada
12 tage mit der App
1. Februar 2019

Easy to set up - simple dashboard. Exactly what we needed - though I would have liked to be able to insert a logo or images without it causing a delay in delivery. Took a little finesse to design an email that had everything we needed and still delivered instantly.

annkullberg.com
Vereinigte Staaten
8 tage mit der App
29. Januar 2019

The product is simple to use and includes both plain text and HTML editors. There are plenty of more complicated solutions out there but this one works well.

Helix Telecom Store
Vereinigte Staaten
Ein tag mit der App
4. März 2019

Is there a user manual for this app? Any explanations anywhere as to how it is supposed to work? For example: Does it send email messages to 'customers' who registered for the newsletter but have not yet purchased anything? We've sent an online message enquiring about these things because we need help to set the app up, but have not heard anything from anyone nor received any support so far - so, we're not able to set it up!

TalkTogetherLondon
Vereinigtes Königreich
Etwa 15 stunden mit der App
Talon Commerce hat geantwortet 12. März 2019

The app is usually self explanatory though we're quick to offer support when something is not understood.

We cannot always reply right away, though. Usually within 24 hours, you'll get a reply as was the case with you.