Highlights
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Use directly in Shopify admin
About this app
Launched
May 25, 2016
Languages
English, French, and German
Categories
Returns and exchangesWorks with
EasyPost, Royal Mail, Canada Post, Sendcloud, Shippo, USPSAutomate returns, exchanges, store credit, and return shipping. Save time and reduce refunds.
ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support.
- Reduce refunds with integrated exchange options right in the returns portal
- Enforce custom return policies. Auto-approve or review each returns request.
- Issue store credit - gift cards and discount codes, with optional bonus credit
- Automate return labels from carriers in the US, Canada, Australia, UK, and EU
- Save money with no fees per return and no cap on returns or exchanges
Pricing
14-day free trialStandard Plan
$29.95/month
- No limits or volume caps
- Manual or Automated Approval
- Create Shipping Labels
- Refunds, Exchanges, and Credit
- One Click Refund / Restock
Pro Plan
$69.95/month
- No limits or volume caps
- In-line variant exchange
- One click exchange / store credit
- Stripe integration
- Cross border returns
- QR code returns
Plus Plan
$179.95/month
- No limits or volume caps
- Full refund automation
- Workflow automation
- Priority support
- Receiving tool
- Trade In Portal
Standard Plan
$29.95/month
- No limits or volume caps
- Manual or Automated Approval
- Create Shipping Labels
- Refunds, Exchanges, and Credit
- One Click Refund / Restock
Pro Plan
$69.95/month
- No limits or volume caps
- In-line variant exchange
- One click exchange / store credit
- Stripe integration
- Cross border returns
- QR code returns
Plus Plan
$179.95/month
- No limits or volume caps
- Full refund automation
- Workflow automation
- Priority support
- Receiving tool
- Trade In Portal
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
67 reviews
I love this app. I’ve tried other return apps and this one by far is the best. It makes my life so much easier and the process for my customers has been easier for them. I’m not tech savvy and I was guided through any question I had and they helped me get set up quick and easy. Very responsive, and helpful. I love that I can customize returns with my exact policy and customers can self serve with their needs by just a click on the portal.
ReturnZap is exactly what we needed. Great way to manage returns and allow for a great customer experience during the returns process. The amount of customer inquires we are receiving regarding returns is down to nearly zero. Awesome support as well! Highly recommend!
ReturnZap stands is an exceptional and user-friendly return application. The customer support is truly commendable, with prompt responses delivered in a short timeframe. Its ease of use and extensive customization options make it a versatile solution that perfectly aligns with all my requirements. I highly recommend this app for those looking for a return app.
This is a fantastic app!! It is very easy and quick to setup and the support team have been incredible answering any question I had and they were also able to accommodate customisation requests. I would highly recommend this app!
The Zap team have been extremely helpful with the set up and are very responsive to our requests. Thanks guys :)
About this app
Launched
May 25, 2016
Languages
English, French, and German
Categories
Returns and exchangesWorks with
EasyPost, Royal Mail, Canada Post, Sendcloud, Shippo, USPSBuilt by ReturnZap
About ReturnZap
5.0 average rating
8 years building apps for the Shopify App Store
1954 Airport Rd, Unit #536, Atlanta, GA, 30341, US