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We used this app following our migration to Shopify and found it extremely useful. Brian was prompt, professional and very helpful and we would recommend to all.
Thank you so much! We appreciate your feedback! Thank you again for using the WOTIO Account Invites Plus app.
Great app, its range of functions helped me solve a problem that couldn't be solved using standard methods. I also needed to contact support briefly, and within a few minutes I received very reliable assistance.
I am pretty happy with the app, although I do wish I could view who actually went through sign up. Dog Collar Fancy https://www.dogcollarfancy.com
Hi - Thanks for the review! You can use our visit tracker to see how many customers click through from the invite to your account activation page. We are working on adding additional information to show who clicked from the invite to your activation page (this requires the visit tracker to be installed).
This is a fantastic app when it works. There seems to be no reason to pay additional for bill invites when you can create a trigger to send out automatically for free.
When we did use the bill invite a lot of the emails were not received from customers or they had issues with clicking the link because it was expired the same day. And yes they used the correct link because our company emails did not work either.
But when it works it’s fantastic and saves much time.
Email invites were not sent to our customers, even though we had upgraded to their top plan. Site links was also translated to Russian for no apparent reason. No live support makes it difficult to get help, therefore it will be quicker to look at other solutions. Total waste of time and money.
Hello, thank you for the review. Unfortunately, since you uninstalled the app less than 24 hours after installing it, and never responded to our message, we were unable to assist you. We'd be happy to assist you with any questions regarding usage of our app.
Please feel free to reach back out with any additional questions. You may also find more support content at our website, wotio.com.
https://wotio.com/support
It was great for sending out mass Customer Account Invites through Shopify when we first launched our store.
Thank you for the feedback!
This app is really great. The pick list is an excellent feature, and the ability to automatically and bulk send account invites. Beyond that, the developers are incredibly responsive and went above and beyond to make changes to the app that I requested. Very happy with them!
Thank you so much for the feedback! We are happy to help!
Their app stopped my bulk email sent for unknown reasons! I emailed them and they took 4-5 days to reply to the email. The service is really disappointing. Not recommend it at all!
Hello - thank you for your feedback. We apologize for this delay in getting back to you. As you can tell by our other reviews, this is not our normal customer service level. We can and will do better.
Awesome app. Did what it was supposed to and some.
Highly recommend it.
Only issue we ran into was the email used to send out the account invite, Make sure you set up a sanbox email before sending out the account invite bulk.
Great customer service as well!
Very responsive and helpful customer support and good app for automating customer account invitations.
Thank you for the feedback! We are glad to help.
