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It makes good catalog, but interactive options are limited. We can`t find where to see placed orders from interactive catalog (if choosing option add to wholesale order sheet) and there is an issue to link catalog to store front. No support or instructions online for this issue. In support chat send button doesn`t work.
Hi,
I'm sorry to hear that you can't find the option to place orders. Our chat support is available from 9am to 5pm EST and if you write a message outside those hours it should send us an email.
A member of the support team will contact you shortly to assist your with your issues.
Best,
Kwaku
The app’s features are convenient, but I frequently encounter errors that prevent me from progressing to the next step. For example, saving often fails, causing me to lose hours of work. Additionally, product metafields sometimes don’t load correctly, product data fails to display, or layouts break after publishing. I’ve run into numerous bugs, which has been frustrating. To make matters worse, support can take several days to respond, and I’m still struggling to resolve some issues. While I’m satisfied with the app’s functionality overall, it would be an excellent app if these bugs were addressed.
Hi,
I'm Kwaku, one of the co-founder of the Catalog Maker. I'm sorry to hear that you encounter some issues with our App. I'm working with the support team to understand what was happening and we will contact you by email, if we need additional information to fix your issues.
Best,
Kwaku
it´s ok
Debo destacar la prontitud en la atención al cliente. No importa cuál haya sido mi consulta o inquietud, el equipo detrás de esta aplicación siempre ha respondido con rapidez y amabilidad. No me esperaba tal nivel de eficiencia y profesionalismo en el servicio al cliente, y esta característica por sí sola hace que valga la pena tener esta aplicación.
Quiero resaltar la excelente capacidad de esta aplicación para resolver errores.
Si estás buscando una experiencia excepcional y un equipo comprometido con el éxito de sus usuarios, no dudes en descargar esta app. ¡No te arrepentirás!
super nice app and sweet customer service !
andriana helped me well you can create online catalog easly and mention your products
price is a little high
We have used this app for years and they always have amazing customer service this time we used the chat to help with page numbers and Adriana was excellent in helping to understand what was happening and actually fixed all the pages for us. Thank You!
Best catalogue creator
very helpfull tool
This has been an amazing resource to add on to our shopify. The Customer Support team was incredible at getting us set up and and even adjusted the programming to better serve us. Very thankful to have come across this program.
Very useful product for creating our bi-yearly catalog for our jewelry brand. There is a bit of a learning curve, but the final product shines. Great customer service.