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This app used to have some functionality to it. Last time I used it the free version has everything paywalled forcing you to upgrade to premium in order to use even the basic rules. Don't waste your time with this app.
Hi, thanks for the feedback. The free part of the app is the discount links feature. We've made it clearer using badges to visually show what you can/cannot access with the free plan. The discount rules (basic or advanced) are part of the paid subscription, indeed.
Probably worth waiting another week or two to see the new pricing and what else is on offer, very good support however.
Hi, you are right, our plans might be confusing. That's why we're launching next week (first week of April 2019) a badge system to clearly and visually display the enabled features and the current/active subscription plan.
To answer your review, the free plan, like stated in the app listing > pricing section, include the "Discount Links". The premium version is required to access all the other features, and some features have a one-time payment as well: Basic & Advanced Discount Rules, the Pre-filled Carts, the Free Gifts, the Savings Display (active discount display).
You do not get all functionality for the monthly price, some aspects needs to be purchased separately which is not mentioned anywhere on shopify apps page.
Hi, thanks for the feedback. For the Black Friday sale ($5/mo off), we've edited the app listing page and you are right, some features requiring a one-time fee like Smart Deals and Gift extras were removed from the Shopify app listing page, for the sake of simplicity and limitation in number of characters by Shopify. We will add them back. They aren't hidden fees, though, as they are clearly identified inside the app (on the first page when you install the app and inside each screen where these features appear) and on our website as well.
This is a awesome app! Exactly what needed, I wish I had found this app before. I did not use the support service because the instructions are well done! thanks
Happy to hear the instructions got you up and running so quickly! Is there anything we could add to them to make them even better?
The "free" plan content would indicate that basic rules for discounts would be available. They are not. I realize I shouldn't complain about anything provided for free, but I wasted 40 minutes trying to figure out what I was missing.
Hi Eva, sorry for the confusion about our pricing. Could you point where you saw the Basic rules were included in the free version of the app? We'll change this to avoid mistakenly misguide other people like you.
In about 2 weeks from now, we'll simplify our pricing to avoid such confusion.
Hi there! We've tried to reach out to you several times over the past few weeks to get more information about the problems you're facing with our app, but we don't seem to be able to make contact. If you're open to it, I'd love to set up a call to chat about the issues you've experienced with ADU. Please let me know!
Best,
Hannes Bez | Director of Customer Experience
Hi Renso Foods and team!
Thank you for taking the time to leave us a review. Can you please tell us more about your experience with our app? Is there anything in specific that you think needs to be improved in order for us to provide you with a better experience?
We hope to hear from you soon!
Thank you for the 5-star review MaChii Tea and team! Your support for our app is highly appreciated.
Please let us know if there's anything else we can help you with!
Hey there Sith Sabers and Team!
Thank you for your updated review! We're glad that we were able to sort things out and we really appreciate your kind feedback.
Please let us know if there is anything else we can help you with!
Thank you for the 5-star review Reed Made Speed team! We appreciate your support.