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Great app, easy to install and configure in seconds! Great support by Derek and his team, detailed examples with screenshots via email to help me figure out how to do what I wanted. Thanks!
Started playing with it 3 days ago, had some questions and the team was able to resolve my issues right away. Its now in production and its working great so far!
Thank you for taking the time to leave an amazing review! Ron had a great time helping you out! He'll surely get excited once he sees your feedback.
Our help doesn't end here, if you need anything else please let us know!
This app looked like it was exactly what we needed, and the way that it sets the discounts up is great. The problem that I have with the app is that it is not user friendly for the customers that visit our site. We may look into using this app in the future if there are a few changes with how it works on the front end for the customers. There are too many steps for the customers and in order for a customer to remove an item from the cart they have to exit out of the pop-up, remove it from the cart, then click back into the pop-up in order to checkout with the discount that they want.
Thanks for the feedback. What you describe is not related to the entire app, only to the Upsell/Gift feature. We've improved it already by pre-selecting the first gift by default (avoiding customers the need to click on it). About allowing customers to edit the cart in the Gift's Order Summary modal, this was built like that intentionally, to avoid the temptation of removing items currently in cart before checkout. We'll meet tomorrow altogether and discuss about the possibility to add an option to allow editing the cart. Another idea would be to hide the current items in cart from this modal and only show the gift. We'll come back to you in a few days.
UPDATE - June 9, 2020
We'll implement a new feature to "Auto add gift to cart" by June 20th. This should help your use case.
With this app I found it very easy to create a tiered gift with purchase. We wanted to do a "Buy $100, get a free $10 gift card, buy $200, get a free $20 gift card, buy $300, get a free $30 gift card". This made it so easy!
Thank you for your honest review! We work hard to ensure that our app provides your store's gifting and discounting needs.
Please let us know if there is anything else we can help you with!
Hello, I had problems creating a specific discount offer in my online shop. I got acquainted with the ADG app through a recommendation, and I got help from the ADG support team very quickly. My problem was solved in a short time. ADG support team is amiable and helpful.
I can only recommend it.
Best regards
Soheila K
From Sankt Augustin Germany
Hey there Soheila! It's so good to hear from you! Thanks for making our day with such an amazing review, we really appreciate it.
Please let us know if you need help with anything else. Cheers!
WATCH OUT!! This APP is NOT FREE and there is no "FREE" plan available.
$59.99 just to UNLOCK the APP. $12.99/month required to USE the APP. $100.00 for any Installation "help".
The app is "FREE" to download but you have to pay $60.00 to unlock the use of the app, and then another monthly fee of $13.00 to just use the app. If you don't pay the monthly fee, your $60.00 is a waste.
Here's the kicker. They'll charge you another $100.00 dollars on top of all this to "Install" it for you if you need help with anything.
Sure, the copy and paste codes are easy to follow BUT,
Their instructional videos are SO TERRIBLE that you can't get any type of value. When it gets to the part where you actually need help, they say "here are some complicated versions of it". If you know coding, great! If not, pay us.
Their instructional videos don't go over everything because they WANT to leave you hanging in the hopes that they pay you $100.00 bucks for "Installation".
Overall, you would think on top of all this, support WOULD and SHOULD be something that's added on to the service. This app will drain your pocket before you get started with any Shopify dreams you have. Stay away.
Hi, thanks for the feedback. Let me clarify our pricing. The "Free plan available" displayed by Shopify in the app listing page is specific to the "Discount Links" and "Discount Popup" feature of the app. When you install the app, you don't have to approve charge and can use the discount links feature free. It's like that since 2016, and we won't change that because many users use this feature. That's why Shopify displays "Free plan available".
As for the other paid features, like the Discount Rules and Prefilled Carts, they do require a subscription plan (every plan has a 7-day free trial that starts only when you select a plan, not on app install). Some features also require a one-time fee of $49.99, like Display Savings, which also works for merchants on the free plan. We've made a graphic of our features and pricing here: https://tabarnapp.com/automatic-discount-pricing-2/. If you did pay a one-time fee for a feature that doesn't work for you, drop us a mail and we will refund it.
About the issues you've faced, and related to the instruction videos, could you tell us what they are? Indeed, it's hard to cover everything in a single video, but we try to record a video when it's needed or requested by a merchant. We put all our videos in our Youtube playlist (https://www.youtube.com/watch?v=c6Uose34iOQ&list=PLGYOZMSnTXxUwUyZO--JpLyY7_qjegUlR)
Thank you for taking the time to leave us a 5-star review! We are thrilled to know that you are happy with our app.
Please feel free to reach out to us if you need help with anything! Cheers!
This app does a good job on expanding upon Shopify discounts based on much more fleshed out logic options.
Hey there The Gallery Collection and team!
Thank you for the 5-star review! We appreciate your support.
We just noticed that you've uninstalled our app. Can you share with us the reason why? If you need help or have any questions, just send us a message so we can help you out.
We hope to hear from you soon!
Great app with excellent support. Don't believe anyone saying they have bad support or that their service is unreliable - that's the competition trying to give them a bad rep. They answered my query on a Sunday on the Slack channel and they are releasing a brand new update that makes this app better than ever. Until Shopify starts giving everyone the most basic of features in the cart, this app is gold.
very helpful customer service
Hey there hydria team!
I'm glad to hear that our support team was able to help you out! If you need further assistance or have any questions, please don't hesitate to reach out. Our support team is always happy to help!