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Outstanding customer support. Really responsive and helpful. they helped me in whatever i needed to configure the app in the first time
Excellent customer service. I had an issue with installation and was provided EXTREMELY prompt assistance at nearly 8pm at night. I needed a work around to offer discounts to my wholesale customers and this helped me get it done without a 1 to 2 day wait. Highly recommended.
Wow! These guys are great! Bogdan took lots of time to explain how things work to help me figure out exactly what my client's need. (which was not simple) Thanks so much!
Had some issues with integration with another app and they fixed it ASAP. Customer service was really fast too
seamless and quick support. Always patient and so professional to help solve any problem. Highly recommended.
Ron had an amazing time assisting you, and your feedback definitely made his day! Thank you for your kind review.
If there is anything else you might need assistance with, you know where to reach us!
Simple yet effective. We made a promo where you buy 3 t-shirts, and you get $10 off. That alone boosted our sales by over 10%!
This app is fabulous and my clients love the discount being automatically applied. One concern I have found is it doesn't always add the discount even if the cart total warrants it. I've had this happen 3 times already and after ensuring everything is still active on both the app and the coupon area, it seems to be an app mishap? I emailed the support and was referred to make an account and ask my question on some blog feed. Didn't like that at all and because I could never figure out where to post for help, I never have gotten to the bottom of why this happens. Would give this a 5 star rating if it weren't for these two hiccups.
Thanks for the reviews. We closed the Slack team (some blog feed you refer to). You were right, it wasn't working. We have a ticketing platform now.
Excellent App, it lets you do the essentials of multiple discounts at the time. very recommended.
Add more rules options Please!
Found a bug and Derek give me an awesome customer service.
It's working all fine now and I'm sure he is dedicated
improving and making this app Great.
It's stopped working and it's caused major issues midway through an ad campaign and now we have lots of angry customers who thought they were getting money off!
The back office now displays
504 Gateway Time-out
nginx/1.4.6 (Ubuntu)
Not good.
Hi, since your review, we have split the app in 3 servers:
- one for the admin part of the app (what merchants play with)
- one for the store side (what customers play with)
- one for what applies the discount automatically
Therefore we split the load and prevent this from happening again.