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This app comes with great customer service. Appreciate that the app works with multiple currencies. Looking forward to the progress bar rolling out in August.
We use the app to apply discounts to product variants which is not possible natively in Shopify. The app works fine and the support is very helpful. Just the pricing might lead to us implementing the functionality by ourselves.
Thank you for the feedback! We had a great time helping you out! Please let us know if you need help with anything else, we're here whenever you need us.
One of our top specialists, Myam, also reached out to you through e-mail to discuss any issues you may have with our pricing. Your satisfaction is our number 1 priority! We look forward to hearing from you!
We used this app to automatically add a free gift to the cart during a sale period. Worked well and support was very responsive. Would have been better if the gift was able to be added with a coupon code but this was the next best solution. Is it frustrating that Shopify turns over basic functionality to 3rd party apps? Yes, totally. But if you have to play in this sandbox I'm glad that Tabarnapp has stepped into help.
Thanks for the review! Triggering a gift with a code is a feature we have in our short term roadmap. We'll ping you once it's ready.
**UPDATE - As frustrating as that was, the developer reached out immediately and helped us fix the issue.
I want to love this app. It appears to do exactly what we need. However, we're experiencing a major issue with about 15-20% of our orders... The discount is showing on the checkout page but when a customer places the actual order, the discount isn't working. Needless to say, I am getting a lot of complaints this morning (black friday of all days).
work very well, and customer service in good
Hey there Tiendas Anthony's and team!
We are thrilled to hear your feedback! Can you tell us more about your experience? Do you have any suggestions that we can improve to make our app better?
I hope to hear from you soon!
Regards,
Sharky
Team Supervisor - Automatic Discounts & Upsells
Probably worth waiting another week or two to see the new pricing and what else is on offer, very good support however.
Hi, you are right, our plans might be confusing. That's why we're launching next week (first week of April 2019) a badge system to clearly and visually display the enabled features and the current/active subscription plan.
To answer your review, the free plan, like stated in the app listing > pricing section, include the "Discount Links". The premium version is required to access all the other features, and some features have a one-time payment as well: Basic & Advanced Discount Rules, the Pre-filled Carts, the Free Gifts, the Savings Display (active discount display).
Hi there Protein Nation and team!
Thank you for your feedback! We’d love to know how we can make your experience even better. If you have any suggestions or need assistance, please don’t hesitate to reach out. We’re here to help!
We look forward to hearing from you soon!
Hi Renso Foods and team!
Thank you for taking the time to leave us a review. Can you please tell us more about your experience with our app? Is there anything in specific that you think needs to be improved in order for us to provide you with a better experience?
We hope to hear from you soon!
Hey there Focus+ and Team!
Thank you for taking the time to leave a review! Can you tell us more about your experience? We'd love to hear from you!