Avis (283)
Affiner
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Par note
today i discovered another bug in the app if the customer selects 2items and goes to cart but what if he decides to add another item from the cart page selector to buy 3 items total he will do so and click right away the checkout button.....well the app will not work even if i dont have any other app interfering in the cart page!!! he will need to refresh the page and wait until that congrats discount pop up comes out in a few seconds wich is amazingly anti user experience so he can have his new quantity discount applied....bottom line he must be aware that he needs to go slowly and refresh each time he changes his mind!!!!!!!!!!!!!!!!!!!
Not mentioning the paypal express button..........!!!
Support team do sth!
Hi, we sent a login request to have a look.
1) Some themes indeed require customers to click on the "Update" button in the cart page to update the cart. And sometimes, stores have several apps installed, therefore fighting for resources. That explains why our script can load slower. You can insert our script directly in your theme.liquid file (see our FAQ here, near the middle of the page: https://tabarnapp.com/faq-automatic-discount-app/) This should help loading our script faster.
2) About the Paypal Express, the best is to have it located on the Checkout page, rather than on the Cart page, for similar reasons than #1 above. Here's how you can move it from the cart to the checkout page: https://help.shopify.com/en/themes/customization/cart/add-more-checkout-buttons-to-cart-page#show-checkout-buttons-on-the-checkout-page
Great support. Got stuck, went to slack, within minutes they were there to help. I wish more companies did this. Great value added experience.
This app does exactly what I was looking for. It automate my coupons using condition, so I can offer different Buy x get Y offer. This is the only app that can do this without being intrusive for the user. Customer support is also fast to answer and very helpful.
I haven't used this app since last BFCM but it worked great! Let's see if I remember how to get set up again! haha
Don't hesitate to contact us if you have any question!
The app was not working properly earlier, might be a reason I was not using it in a correct manner. But from last one week it's working perfectly fine. I made the changes today in my discounts and in a span of 2 min changes took place and automatic discount was applied.
The app is great, customer service is super helpful. Derek, from their team, was quickly able to set up on our page, and explained in detail how he did it as well.
great app! solved our need to offer multiple automatic discounts at once. easy to use and working great for us so far.
The app works and looks pretty good but the pricing model makes no sense. 2.9% of my sales for the app like this is outrageous. 0.6% is a lot, but acceptable I guess??? 0,6% on top of $45 every month is ridiculous. This is not a type of promotion I am running all the time in my shop. I am not willing to pay a pretty high flat fee of $45 for the app I am going to use only from time to time. You want to charge your client 45 dollars no matter what. You don't care if I use the app or not. Then, you expect me to split my profit with you on top of it, when I actually make a promotion and generate sales with the app (I already paid for). Now you care if I made sales with it. I finished the promotion on my store and I would like to disable the app for now, but I can't. Should I just run the promotion all the time? Should I pay you $45 for nothing? Should I pay you $45 for 10 days of using the app and then give you part of my profit too, uninstall the app and then install it again and configure everything from the start again???? I just can't wrap my head around this whole concept. How people agree to this is beyond me. I wish I could work with you, but it just doesn't make sense.
Thank you for this review! We totally understand the frustration here and have reached out to you through e-mail to discuss alternative options.
Just so you know for the future, when you're not running any sales, you have the option to switch to our free plan, allowing you to test the waters without incurring the $49/month base fee. The best part is, you don't even need to uninstall the app. However, in the event that you do uninstall it, rest assured that all your promotions and settings will be saved. Once you reinstall the app, you'll find everything just as you left it, eliminating any worries about losing your progress or starting over.
We hope this can be a workable solution for you, and look forward to discussing over email!
Super easy and intuitive to use, but this tech dummy couldn't quite figure out how to do a tiered discount for the first time, so RG from support jumped straight in to help! He not only set up the tiers to exactly my specification, he created a video showing me step by step what he did for next time, AND took the time to test all three tiers and the exclusion on the video as well! Above and beyond on the service side of things and I'm sure the app itself will be a game changer for us going forward. Thanks again RG, you're a legend!
The legend of RG is known far and wide throughout these lands! We're really happy to hear his help got you set up and running the right way. We'll check in with you again in a couple months to see just how much of a game changer ADG has been with you, but in the meantime, please touch base at any time if you need any more help or just want to see more RG videos!
This has helped us in many ways. The biggest is on our wholesale store where we use this to lock down access to all products unless a customer is tagged with "dealer" or "approved". If they are, then when they log-in, they see everything and can order easily.
This is a simple and highly useful app. We are very grateful for it.