Omtaler (281)
Raffiner
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Etter vurdering
work very well, and customer service in good
Hey there Tiendas Anthony's and team!
We are thrilled to hear your feedback! Can you tell us more about your experience? Do you have any suggestions that we can improve to make our app better?
I hope to hear from you soon!
Regards,
Sharky
Team Supervisor - Automatic Discounts & Upsells
Very good app for auto discount setup. work without any issues. very well made.
A wonderful app with wonderful customer service!
WARNING. DO NOT PURCHASE. I paid the developer to have them unlock options needed to give freebies away to customers. They did that and their app doesn't minus the freebies given to customers out of the inventory on hand. They said it was Shopify's fault. They will not respond nor will they refund you for anything you paid. I found this flaw out when the freebies my customers were requesting, I no longer had in stock. I had to go could all my inventory and update the system. It was a disaster. DO NOT PURCHASE. There are better apps out there with better support.
Hi, thanks for your feedback. Like we've discussed over the phone today, the $49.99 one-time fee was refunded via app credits on June 25th, 2019. About the monthly charges, we've also authorized Shopify to process the refund. As for the issue itself, the piece of info you told us today really helps us investigating: the pre-order app (Preorderly) might have conflicted with the inventory update. We had previously tested in 4 other stores (without this app installed) and all was working smoothly. That's why we previously said we couldn't replicate the issue, as the inventory level was adjusting after each free gift sold. We'll run tests in a store with the Preorderly app and come back to you with our findings.
⭐⭐⭐⭐⭐
I recently worked with ADG Automatic Discount & Gifts, and the experience was nothing short of exceptional. Their tool is a game-changer, but their outstanding customer support sets them apart.
I was initially at a loss on how to use the application. However, instead of merely sending over a written guide or pointing me to an FAQ page, their support team went above and beyond by arranging a video conference with me. They patiently walked me through every step, ensuring I felt comfortable and confident in using their product.
In an era where most companies prioritise efficiency over personalised care, ADG stands out with their dedication to customer satisfaction. Their proactive approach to resolving concerns and providing guidance truly makes them a cut above the rest.
In short, if you're looking for a top-notch product backed by a team that genuinely cares about your success, ADG Automatic Discount & Gifts is the way to go! Highly recommended.
Martin
This is one of the best reviews we've received so far! Our team makes sure that every one of our merchants receives exceptional customer service until all concerns or questions are answered. Thanks for making our day!
Please let us know if you need help with anything else. Cheers!
The app is great and it works, however I would love some more customization so that I can change what the visitor sees when they come to our site. Very useful though!
This app proved to be a bit glitchy and the support response time was not inline with expectations. We wish it would have worked out.
Derek's customer service is fantastic and the app is working perfectly for our tiered Christmas Promo.
EDIT - Great support! - multiple coupon code doesn't work for my store, I would like to keep this app - because for some reason it likes the one discount code and it applies that one discount code when the cart value goes beyond 999.
Doesnt work in my store. Reached out to them, they came back saying i need to check with my theme developer. I am hoping someone should build a app like this that can work on all themes.
We have use this app for our holiday sales and it is working just like it said it would! Thank you. I was a little stressed as many of the more complicated apps say they will do something then it takes me more time to research and watch videos to figure out how to use it. This app is simple and straight forward.