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[Updated Nov 2021]
Didn't realize I reviewed this app in 2018, so now in 2021 I'm updating it because it has improved a lot since then! We reinstalled this app for Black Friday this year and I've noticed how many new features they have built in. It can probably handle any discount scenario you can dream up. We tested a slightly cheaper competitor before downloading this, and deleted it after a day. This solved all our problems and more importantly, support has been very quick to respond. Highly recommend this app! [Nov2018]
Installed the app and tried to get it to work for a max limit on discount codes. (i.e. customer gets 50% off up to a max of $100). Didn't work even though we thought it should. Contacted support and they said they'd look into it. We gave them access and they haven't logged in or responded to us in 5 days. Emailed and called but no response. We are now nearing the free trial period so we're uninstalling it. Big waste of time. Support was terrible. Wouldn't recommend.
Thanks for the feedback. Sorry for the delay of response.
About the max limit on discount codes. (i.e. customer gets 50% off up to a max of $100), that's currently not possible, but we're working on it to launch that feature inside our Carter app, in early Summer 2019.
We originally used this app for a by X and get Y free but after installing it has many other excellent discounts and gift features to capitalise on. The support was the best feature of all, they responded very quickly and were more than helpful.
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Glad to hear that you like our app! Thank you for making our day with your feedback.
If ever you need our assistance, you know where to reach us. Cheers!
I used it to create promotion with gift. It will be nice to have bulk setting since we have 1000s products needed to create gift for our loyal customers.
Thanks for the feedback, we will add the idea for a future release.
this app helps me to do discounts based of my business rules, please keep improving the app thanks for all
I dont know what you have done with this app. It no longer works in my store an the dashboard is terrible. If it aint broke dont fix it.
Thanks for the review. When an app pushes an update, Shopify requires the merchant to approve and to click on "Upgrade". That's probably why it wasn't working for you anymore. We did change the dashboard to be able to add new features to the app.
Update - The app developer managed to get it to work, it took a few days but it was sorted in the end. A few important changes. Any pop ups should be able to be set to appear on the product and or cart and it would be great for it to offer a strikethrough of the RRP and apply the discount price
Update - Paid $50 to unlock the discount in cart message which 2 days later I still can't get to work and the automatic discounts link dosn't actually show the 'sale' price until you get to the checkout (by which time most users have abandoned)
Very good app for automatically applying discounts either individually or multiples (tiered discounts) the only downside and why i gave it 4 instead of 5 stars is...
It would be ideal if the user was encouraged to spend more when using multiple discounts. E.G Spend another £30 to unlock a greater saving
Worked perfect after Derek at the support helped to install it. Big up to him. A must have if you are using discounts and want it to work automatically!
I love the functionality but the interface is a little convoluted and takes a minute to figure out. After tinkering with the app, I was able to set up the discount I needed. Customer service was quick to respond to my questions. Would use it again.
We love this app! It's a great way to support retention and give back some love to customers. We're particularly obsessed with smart deals and gifting functionality. EXACTLY what we needed. Support is a bit slow sometimes confusing to work with but the app is worth it.