ADU: Automatic Discount Hub , 267 vurderinger
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Etter vurdering
So far, so great! I was able to successfully configure the ADG app and the specific promotion I had in mind without any hassle. RG was extremely helpful in making sure I had configured my promotion correctly and troubleshooting when I ran into an issue. They answered promptly and clearly, making me feel taken care of and confident in my first promotion with the app. Though I haven't run the promotion yet, I am looking forward to seeing its results.
Glad to hear that you're having a great time with our app! RG is one of our best and we love hearing stories like this showing his dedication.
Thank you for an amazing review, you completed our day! Feel free to reach out anytime if anything else comes up. Cheers!
Paid $50 just to unlock the app to find out it does not allow me to do what it literally advertises. This app claims you can create discounts based on the URL which the customer comes from (I'm trying to give a discount to customers with a .edu email). I upgraded twice and even on the advance plan there is absolutely no option for this. Not user friendly and quite frankly a waste of money since the app description misleads you to believe the app can do more than it says. I literally paid to unlock a feature that doesn't even exist. Wish I could be refunded.
Hi, first of all, thanks for your feedback. We do offer a refund, simply contact us via email to support@tabarnapp.com, or if you already have uninstalled the app, contact directly billing@shopify.com.
About your issue, the app doesn't claim to offer discount based on the traffic source, if that's what you meant. This is not yet implemented in our Discount rules. It claims to allow to create discount links, and by sharing them, to give a discount based on where (which link) the customer is coming from.
About your need of giving a discount to @edu emails, we're currently implementing our Smart Deals feature from our Carter app into our Automatic Discount app. In the Smart Deals, it's possible to create a rule based on the email addresses, for example all students from @edu or all wholesalers from @company.com
Works Great! Just what we needed!
Don't need the rules as of yet.. but good to know there there when the need comes
Would be great to have a $99 one time unlock or something rather than monthly?
Hi there is a problem. I am not able to integrate the app and have been talking with your customer support. Last two days I have been requesting him to set up this app. He doesnt even respond on time and hasnt done anything. I have given all access. this is not the right way to treat customer. If there is an issue with your app let me know.
Hi, we've made the setup today, let me know if it's fine.
Just to clarify things, we've tried yesterday but the app wasn't installed yet (https://gyazo.com/fd77937b4ec974e73805cb68d143e00d), and you've confirmed it (https://gyazo.com/08c851ac8e4f2fd1a0ca91b2e807acf9). Only the store owner can install and approve the charge to start the free trial. We cannot do that for you, Shopify doesn't allow us (https://gyazo.com/bee6c54b2ef9b3bca5150a9c57acd15b). Thanks for your patience and understanding.
I was charged for this app during the trial period. The amount was minimal but it left a bad taste in my mouth.
Hi, this $0.01 activation charge is gone now. Thanks for the feedback, that helps us improve.
I set up an automatic discount applier for my subscription business, but it didn't work for first time visitors and I lost out on several conversions because of this. This tool works sometimes, but misses the mark most of the time.
Thank you for your review. We tried looking for an email or ticket created by your store but we weren't able to find anything. We don't see any promotions created in the app either (probably deleted by now). If you could reach out to us and tell us what didn't work exactly we could try helping out.
Judging by the promotion you described "first time visitors" makes me think that you wanted to make a promotion that applies to customers who didn't make any other order. Since our app does not run on the checkout page, the only way we could apply it, is if the customer is already logged in before reaching checkout, or to make the discount code specific to a customer segment "New customer".
We do have an information box inside the app explaining how it works in case you make promotions based on customer properties, but that information could easily be missed which might of caused this behaviour in the app.
If you reach out to support@tabarnapp.com we could help you properly set it up so this case does not happen. There are multiple ways to achieve the promotion using our app and one of them will surely work for your store as well.
Great app, easy to install and configure in seconds! Great support by Derek and his team, detailed examples with screenshots via email to help me figure out how to do what I wanted. Thanks!
This app looked like it was exactly what we needed, and the way that it sets the discounts up is great. The problem that I have with the app is that it is not user friendly for the customers that visit our site. We may look into using this app in the future if there are a few changes with how it works on the front end for the customers. There are too many steps for the customers and in order for a customer to remove an item from the cart they have to exit out of the pop-up, remove it from the cart, then click back into the pop-up in order to checkout with the discount that they want.
Thanks for the feedback. What you describe is not related to the entire app, only to the Upsell/Gift feature. We've improved it already by pre-selecting the first gift by default (avoiding customers the need to click on it). About allowing customers to edit the cart in the Gift's Order Summary modal, this was built like that intentionally, to avoid the temptation of removing items currently in cart before checkout. We'll meet tomorrow altogether and discuss about the possibility to add an option to allow editing the cart. Another idea would be to hide the current items in cart from this modal and only show the gift. We'll come back to you in a few days.
UPDATE - June 9, 2020
We'll implement a new feature to "Auto add gift to cart" by June 20th. This should help your use case.
Hello, I had problems creating a specific discount offer in my online shop. I got acquainted with the ADG app through a recommendation, and I got help from the ADG support team very quickly. My problem was solved in a short time. ADG support team is amiable and helpful.
I can only recommend it.
Best regards
Soheila K
From Sankt Augustin Germany
Hey there Soheila! It's so good to hear from you! Thanks for making our day with such an amazing review, we really appreciate it.
Please let us know if you need help with anything else. Cheers!
WATCH OUT!! This APP is NOT FREE and there is no "FREE" plan available.
$59.99 just to UNLOCK the APP. $12.99/month required to USE the APP. $100.00 for any Installation "help".
The app is "FREE" to download but you have to pay $60.00 to unlock the use of the app, and then another monthly fee of $13.00 to just use the app. If you don't pay the monthly fee, your $60.00 is a waste.
Here's the kicker. They'll charge you another $100.00 dollars on top of all this to "Install" it for you if you need help with anything.
Sure, the copy and paste codes are easy to follow BUT,
Their instructional videos are SO TERRIBLE that you can't get any type of value. When it gets to the part where you actually need help, they say "here are some complicated versions of it". If you know coding, great! If not, pay us.
Their instructional videos don't go over everything because they WANT to leave you hanging in the hopes that they pay you $100.00 bucks for "Installation".
Overall, you would think on top of all this, support WOULD and SHOULD be something that's added on to the service. This app will drain your pocket before you get started with any Shopify dreams you have. Stay away.
Hi, thanks for the feedback. Let me clarify our pricing. The "Free plan available" displayed by Shopify in the app listing page is specific to the "Discount Links" and "Discount Popup" feature of the app. When you install the app, you don't have to approve charge and can use the discount links feature free. It's like that since 2016, and we won't change that because many users use this feature. That's why Shopify displays "Free plan available".
As for the other paid features, like the Discount Rules and Prefilled Carts, they do require a subscription plan (every plan has a 7-day free trial that starts only when you select a plan, not on app install). Some features also require a one-time fee of $49.99, like Display Savings, which also works for merchants on the free plan. We've made a graphic of our features and pricing here: https://tabarnapp.com/automatic-discount-pricing-2/. If you did pay a one-time fee for a feature that doesn't work for you, drop us a mail and we will refund it.
About the issues you've faced, and related to the instruction videos, could you tell us what they are? Indeed, it's hard to cover everything in a single video, but we try to record a video when it's needed or requested by a merchant. We put all our videos in our Youtube playlist (https://www.youtube.com/watch?v=c6Uose34iOQ&list=PLGYOZMSnTXxUwUyZO--JpLyY7_qjegUlR)