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Had some issues with integration with another app and they fixed it ASAP. Customer service was really fast too
seamless and quick support. Always patient and so professional to help solve any problem. Highly recommended.
Ron had an amazing time assisting you, and your feedback definitely made his day! Thank you for your kind review.
If there is anything else you might need assistance with, you know where to reach us!
Simple yet effective. We made a promo where you buy 3 t-shirts, and you get $10 off. That alone boosted our sales by over 10%!
This app is fabulous and my clients love the discount being automatically applied. One concern I have found is it doesn't always add the discount even if the cart total warrants it. I've had this happen 3 times already and after ensuring everything is still active on both the app and the coupon area, it seems to be an app mishap? I emailed the support and was referred to make an account and ask my question on some blog feed. Didn't like that at all and because I could never figure out where to post for help, I never have gotten to the bottom of why this happens. Would give this a 5 star rating if it weren't for these two hiccups.
Thanks for the reviews. We closed the Slack team (some blog feed you refer to). You were right, it wasn't working. We have a ticketing platform now.
Excellent App, it lets you do the essentials of multiple discounts at the time. very recommended.
Add more rules options Please!
It's stopped working and it's caused major issues midway through an ad campaign and now we have lots of angry customers who thought they were getting money off!
The back office now displays
504 Gateway Time-out
nginx/1.4.6 (Ubuntu)
Not good.
Hi, since your review, we have split the app in 3 servers:
- one for the admin part of the app (what merchants play with)
- one for the store side (what customers play with)
- one for what applies the discount automatically
Therefore we split the load and prevent this from happening again.
Found a bug and Derek give me an awesome customer service.
It's working all fine now and I'm sure he is dedicated
improving and making this app Great.
Automatic Discount is a great app and highly recommended. I needed some help setting up the discount in my shop and I got excellent support from Tabarnapp.
I LOVE LOVE this app! I'd rather do this than other types of coupons and email. My customers will love it too! Thanks! :)
Once I installed this App on my store, they do maintenance.
Will update this review when it works.
Update :
The support respond straight away.
This is the app I search for so long, abandonment cart percentage are really high, this app can make our customer happy and convert to purchase.
Great app that we all need to make our conversion higher.