Avaliações (283)
Refinar
-
Por avaliação
App is working good, just needed some time to get that the external name of the prmotion need to be changed in the shop and has to be connected in the app. After 2 hours the connection was there and the promotion could be used again.
Perfect help and support. Within minutes I received personalized help from customer support.
Thank you for the fantastic review! We're very happy to hear our team was able to help you out.
Please let us know if there is anything else we can do to make your support experience better! Cheers!
Amazing support on a black Friday. Had a issue and they got back to me within 2 minutes via email and fixed my issue quickly. Great service thankyou
Fast support from developers, the app works great! I had some trouble understanding the difference between each type of promo and they explained me great.
Thanks for the app but I would like an app at least gives 7-free day trial for the whole functioning..
The function I want this app to achieve- I want to set up discount only for amount purchased.
For example, 2.5% off orders equal or above $250.00
10% off orders equal or above $900.00
etc
the thing is, the higher discount doesn't automatically apply or override the lower discount.
Then this is no sense for me.
---------------------------------------
Updated second day
Derek Morin from support@tabarnapp.com helped me out.
To override the smaller discount simply "put the discount rules not from the biggest amount/discount at top to the smallest at the bottom".
Now it is perfect and the app fits my need.
Thank you again Derek!
Basically the best support I've received, super helpful staff that fixed any issues that i couldnt resolve by myself.
Counterintuitive and difficult to use. After being installed for some time I then noticed zero sales and investigated why. Source code fault on the APP. 1 week later still no resolution... Oh boy :(
UPDATE on 05/16/2019: We found the cause of the broken checkout. It was cause by the discount code name itself (15%_OFF_US_$100_OR_MORE). Special characters like % and $ and even underscore shouldn't be used in the coupon code name.
---
Hi Mark, thanks for the feedback. We sent a login request but it stayed "pending" for 5 days and then got rejected. The issues you faced was specific to your store, we couldn't reproduce this issue our our 3 dev stores. We actually tried many things to fix it our side, but it's almost impossible to reproduce the same store environment with the same apps, same scripts, same theme with the same customization. I apologize for the inconvenience it caused to your business, sincerely. If you want to give another shot to the app, on your live store or on a clone store with the same setup, let us know and we will work on it as long as it's fixed.
Our company used this app to have multi level discounts based on dollar amount in cart - worked perfectly!
I've used this app to give customer segments different discounts and it works great. The customers are thrilled and it's been easy to use.
This app comes with great customer service. Appreciate that the app works with multiple currencies. Looking forward to the progress bar rolling out in August.
The app works really well, and the support team is amazing.
Thanks so much for the kind words! Please reach out to us again any time you need our help.