Avaliações (281)

Classificação geral
4,3
Número por nível de avaliação
  • 72% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 4% das avaliações são de 2 estrelas
  • 13% das avaliações são de 1 estrelas
30 de junho de 2017

Works well and is doing it's job! I am using it with other apps to offer discounts over a certain amount and it is working. I think the code disappears sometimes at checkout depending on what the customer does/click/back button etc.. but I don't think it's a big problem. Overall it is working!

New Loops
Reino Unido
3 meses usando o app
12 de abril de 2023

So far, so great! I was able to successfully configure the ADG app and the specific promotion I had in mind without any hassle. RG was extremely helpful in making sure I had configured my promotion correctly and troubleshooting when I ran into an issue. They answered promptly and clearly, making me feel taken care of and confident in my first promotion with the app. Though I haven't run the promotion yet, I am looking forward to seeing its results.

Southland Organics
Estados Unidos
4 dias usando o app
Staytuned deixou uma resposta 12 de abril de 2023

Glad to hear that you're having a great time with our app! RG is one of our best and we love hearing stories like this showing his dedication.

Thank you for an amazing review, you completed our day! Feel free to reach out anytime if anything else comes up. Cheers!

11 de maio de 2022

The app was awesome in helping us implement a tiered/progressive discount experience for our customers which ultimately lead to an increase in AOV. Derek and his team were extremely diligent helping us track down a small but frustrating issue. Very excited for the updates in the coming months.

18.21 Man Made
Estados Unidos
2 meses usando o app
Data de edição: 20 de março de 2017

This is a good app for basic discounts that you want automatically added to a cart. I use it to add a discount for all orders over a certain amount, a little sweetener when people reach checkout to see a discount applied.

Bespoke Baby
Austrália
2 meses usando o app
30 de setembro de 2016

Works Great! Just what we needed!

Don't need the rules as of yet.. but good to know there there when the need comes

Would be great to have a $99 one time unlock or something rather than monthly?

Treasure Brokers
Estados Unidos
3 dias usando o app
9 de dezembro de 2021

This app allowed me to have automatic discounts apply during our Black Friday tiered discount sale! There are several other features, but it's a little confusing to use, so there's a bit of a learning curve.

Lotus Energy
Estados Unidos
Aproximadamente 2 meses usando o app
Staytuned deixou uma resposta 9 de dezembro de 2021

Thanks for the feedback! About the confusion, we're always trying to improve the admin UI, as indeed when you are adding more features on a monthly basis, it can get crowded in there.

25 de maio de 2017

They must delete low reviews. So complicated and convoluted to use. NO CUSTOMER SERVICE. I use other apps on Shopify and have expected a certain level of customer service. They have this stupid Slack forum where they leave your questions unanswered. The tutorials are lacking. I don't have time to watch a 20 minute video. Would prefer to have the steps written out. I hate this, it's worthless, and I will be deleting it promptly.

It's sad that Shopify is so limited that these difficult to use apps for creating work arounds have to be use (because this app only helps your create a complicated work around to have different options to Shopify's simple and lacking built-in discount options, not a direct route to implement a discount.)

Dr Thrower Skin Hair Care Online Store
Estados Unidos
Aproximadamente 1 mês usando o app
Staytuned deixou uma resposta 16 de abril de 2019

Thanks for the review. You are right, this Slack channel wasn't a good idea, we closed it. I believe we did improve customer support, as the team grew last few years. We have some tutorials, mainly Youtube videos, but you are right we could add more of them, and we will. About the use of the app being complicated, we redesigned the admin UI to be simpler.

11 de outubro de 2020

I was really hoping to be able to use this app to provide a better user experience for my customers using automatic discount codes. Unfortunately, we never got it to work despite implementing recommended steps by Tabarnapp. A bit of a disappointment and a giant waste of time.

Imperial Terrain
Estados Unidos
Aproximadamente 1 mês usando o app
Staytuned deixou uma resposta 11 de outubro de 2020

Really sorry for the inconveniences and waste of time. We should have helped more. If it's not too late, we could make the setup for you, free of charge of course.

19 de janeiro de 2017

Looks like it stops working sometimes, pop up doesnt show up every time, and support takes a few days to reply. Replies are vague. I was initially liking it, but now i will need to remove it if it DOESNT work as published.

Primedealonline
Estados Unidos
Aproximadamente 1 mês usando o app
Staytuned deixou uma resposta 16 de abril de 2019

Thanks for your review. The discount popup doesn't show every time, you are right. We do that on purpose, not to annoy customers. It shows when a discount rule is met and when a discount is applied. We're also building a new feature to show the discount popup based on other factors than what's in the cart (coming at the end of 2019).

About the vague replies, sorry about that. We did improve support as the team grew last few years.

27 de julho de 2023

The app functions smoothly and boasts an attractive interface; however, the pricing model leaves much to be desired. Charging 2.9% of my sales for this app seems exorbitant as i only use automatic discounts on checkout. Even the 0.6% option, though relatively acceptable, becomes burdensome when coupled with the additional $45 monthly fee. It becomes impractical to sustain this kind of expense for an app that I only utilize sporadically in my shop. The substantial flat fee of $45 is not justified for an app I'll stop using this app after this charge.

The Green Tanners
Reino Unido
Aproximadamente 1 mês usando o app
Staytuned deixou uma resposta 28 de julho de 2023

Hi there, thank you for your honest and detailed feedback. You're not the first person to share these views with us, which is why we're currently working on potential updates to our pricing model.

I do want to clarify something, though. The percentage charged on sales (whether 2.9% or 0.6%) only applies to sales generated through your ADG promotions. This percentage is *not* applied to all sales in your store.

However, as I mentioned before, this pricing structure probably does still need some work. We'll definitely take your valuable input into consideration as we address this. Thank you!

Hannes Bez
Director of Customer Experience - Staytuned (ADG)