Recensioner (283)

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 72 % av omdömena har 5 stjärnor
  • 10 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 4 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
Redigerat 8 januari 2017

Found a bug and Derek give me an awesome customer service.
It's working all fine now and I'm sure he is dedicated
improving and making this app Great.

Mt Digital Print
Filippinerna
Ungefär 2 månader användning av appen
18 november 2020

Automatic Discount is a great app and highly recommended. I needed some help setting up the discount in my shop and I got excellent support from Tabarnapp.

Gehalt - Danmark
Danmark
Ungefär 2 månader användning av appen
16 juni 2017

I LOVE LOVE this app! I'd rather do this than other types of coupons and email. My customers will love it too! Thanks! :)

Quilts I Am
USA
Ungefär 2 månader användning av appen
Redigerat 22 april 2017

Once I installed this App on my store, they do maintenance.
Will update this review when it works.

Update :
The support respond straight away.
This is the app I search for so long, abandonment cart percentage are really high, this app can make our customer happy and convert to purchase.

Great app that we all need to make our conversion higher.

Clotshy
Indonesien
Ungefär 2 månader användning av appen
Redigerat 18 maj 2017

Great concept but the popup refuses to work in my store.

Developer said it might have to do with another app but I don't use many apps that would interfere with the cart.

Discount is applied at > $35 but no popup occurs. I may cancel the app if the developer can't figure it out.

*Update*

Developer fixed the bug and everything works wonderful now. Thank you Derek! 5 Stars for support and great app.

Lovethemilitary
USA
Ungefär 2 månader användning av appen
26 november 2021

Service à la clientèle irréprochable, il a répondu à chacun de mes emails en français jusqu'à je réussi! Ca marche en tabarn... son affaire!

produits Apothicaire
Kanada
Ungefär 2 månader användning av appen
Redigerat 20 juni 2019

I use Automatic Discount for permanent automatic discount codes for multiple item orders set up in 7 tiers. It works beautifully.

It's really helping our little business grow.

Also love the customisable Notification Bar that pops up in the cart.

Contact has been spot on also with a response within 7 minutes.

Great app.
Very professional team!

aviagrafix.com

Aviagrafix
Australien
Ungefär 2 månader användning av appen
24 november 2018

I used this app during Black Friday to set up some basic rules for applying discounts based on cart amounts, something Shopify cannot do natively. It's important to understand that app works as s set of triggers to apply discount codes that you create in Shopify, so you have to combine the trigger with how you setup the discount - for example, by setting minimum purchase amounts in the discount itself, etc., as well as defining it in the app rule. It can be a little tricky to get it all set up correctly, and you'll want to do test carts, etc to make sure it's doing what you want. We had a little trouble getting the discount to trigger even though the correct cart amount was reached. The app owner was super responsive and even installed some code during Black Friday to make sure it was working correctly. He also helped with some basic troubleshooting during our sale. My only suggestion would be to put some of the info I learned through direct support into the app documentation/help section - like the example of putting the minimum purchase amount in the discount as well as the app rule. I would definitely use the app for future sales now that I know more about how it works.

Breathe in Detroit
USA
Ungefär 2 månader användning av appen
26 mars 2024

Their Add to Cart is not woking it has been 11 days. I have been trying to get it fixed. They keep saying it is fixed. or giving me different ways to do this. or Outright saying it is fixed. when It is Not. If it works It works. If not don't think support will Help you. They are the Most Exceptionally Bad People.
https://www.awesomescreenshot.com/image/47028957?key=f60425303a32b43fa4f64dbceff86733

Leather Apron
USA
14 dagar användning av appen
Staytuned svarade 27 mars 2024

Leather Apron team, I am so sorry to hear about your experience. I am the CEO (Serge Kassardjian) of the company (staytuned) that owns this app. I am so sorry to hear about your experience. I have our customer service team all over this and going to make sure its fixed and you have a great experience. You can reach out directly to me if you have any questions-serge@staytuned.digital.

25 maj 2017

They must delete low reviews. So complicated and convoluted to use. NO CUSTOMER SERVICE. I use other apps on Shopify and have expected a certain level of customer service. They have this stupid Slack forum where they leave your questions unanswered. The tutorials are lacking. I don't have time to watch a 20 minute video. Would prefer to have the steps written out. I hate this, it's worthless, and I will be deleting it promptly.

It's sad that Shopify is so limited that these difficult to use apps for creating work arounds have to be use (because this app only helps your create a complicated work around to have different options to Shopify's simple and lacking built-in discount options, not a direct route to implement a discount.)

Dr Thrower Skin Hair Care Online Store
USA
Ungefär en månad användning av appen
Staytuned svarade 16 april 2019

Thanks for the review. You are right, this Slack channel wasn't a good idea, we closed it. I believe we did improve customer support, as the team grew last few years. We have some tutorials, mainly Youtube videos, but you are right we could add more of them, and we will. About the use of the app being complicated, we redesigned the admin UI to be simpler.