Discount Hub: ADU Discounts , 266 則評價
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We have using this app for a few years now, but recently had an issue. I reached out to customer support and they responded quickly. Ron was amazing, he created videos for me to follow so I could see what I had done incorrectly, which was super helpful. Having this kind of support is amazing. I would recommend this app to anyone looking for a discount app. Thank you
Hi there LoveGoodFats-CA and team!
We're thrilled to hear that Ron was able to help you out! We appreciate your recommendation and your support. Thank you for choosing us!
If you need further assistance or have any questions, feel free to reach out. Our team is always happy to help!
The app is great and super easy to use. I love that I can create custom discounts for my store.
Hi there realskincare.com and team!
Thank you so much for your kind review! We appreciate the feedback and support, this helps us a lot.
We know you're having a great time using the app so if you have any questions or need any assistance, please let us know, we'd be glad to help!
Charge for all sales in one market. Got help from their support to setup a few things, but it started to charges us 2.9% sales from 1 whole market, without any features activated from their side.
Asked to remove this app and get a refund, but the help was not help, it was more "try to stay and make it complicated with a lot of questions".
Do not recommend.
Thanks for taking the time to contact us. I'm sorry about your poor experience with us. I've reviewed the case and I believe most of this was just a communication mixup. I've already issued a refund to your account, and I'll be contacting you directly to sort out the rest.
Hannes Bez | Director of Customer Experience
Excellent company! They were quick to reply to questions, did a bunch of customization for us, were friendly, couldn't ask for more! I would high recommend them!
Hi Plumbing Overstock and Team!
It's an honor to be able to help you out! Our team had a great time providing you with the assistance that you need.
Please feel free to reach out if you need help with anything else!
Their Add to Cart is not woking it has been 11 days. I have been trying to get it fixed. They keep saying it is fixed. or giving me different ways to do this. or Outright saying it is fixed. when It is Not. If it works It works. If not don't think support will Help you. They are the Most Exceptionally Bad People.
https://www.awesomescreenshot.com/image/47028957?key=f60425303a32b43fa4f64dbceff86733
Leather Apron team, I am so sorry to hear about your experience. I am the CEO (Serge Kassardjian) of the company (staytuned) that owns this app. I am so sorry to hear about your experience. I have our customer service team all over this and going to make sure its fixed and you have a great experience. You can reach out directly to me if you have any questions-serge@staytuned.digital.
I'm absolutely blown away by the exceptional customer service I received from Zachery from the company recently. Not only did he respond to my query within minutes (seriously, minutes!), but he also went above and beyond to provide a clear and easy-to-follow video guide that helped me fix my issue in no time. Thanks for the topnotch service and product!
Hi team!
This is one of the best reviews I've seen so far! Thank you so much for your feedback on our app and Zach's service, we appreciate it.
Please reach out if there's anything else you might need assistance with!
Great customer service and easy to use
Hi Inside Living Hong Kong and team!
I'm glad that our support team was able to help you out! Thank you so much for taking the time to leave feedback for them, this will surely make their day!
Please let us know if there's anything else we can help you with!
work very well, and customer service in good
Hey there Tiendas Anthony's and team!
We are thrilled to hear your feedback! Can you tell us more about your experience? Do you have any suggestions that we can improve to make our app better?
I hope to hear from you soon!
Regards,
Sharky
Team Supervisor - Automatic Discounts & Upsells
very helpful customer service
Hey there hydria team!
I'm glad to hear that our support team was able to help you out! If you need further assistance or have any questions, please don't hesitate to reach out. Our support team is always happy to help!
A little confusing to setup, but support was excellent and they were able to get my store setup with the custom discount I wanted
Thank you for an amazing review, you completed our day! Our team's goal is to ensure that we provide the best customer experience possible, and we're happy to receive your kind feedback.
Feel free to reach out anytime if anything else comes up. Cheers!