Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create complex, tiered automatic discounts and promotions. It's praised for its robustness, flexibility, and seamless integration with multiple currencies. The user-friendly interface and responsive support team are also highly commended. A key feature is the app's ability to apply discounts at checkout, eliminating the need for coupon codes. Some merchants report increased sales and improved customer experience as a result.

October 26, 2020

I installed this app to try free trial. I didn’t find what I was looking for and uninstalled it before it expired. But they ended up charging me and now they don’t even care to respond to my and Shopify agent’s email requesting a refund.

홈쇼핑월드
United States
About 1 hour using the app
Staytuned replied October 26, 2020

*Update 10/27/2020: the refund is being processed by Shopify*

Hi, I can see that you've first installed the app on September 21st and our script made a charge on September 30th, which happens to be after the 7-day trial ended.

I didn't and still don't see the email from your store 홈쇼핑월드 nor from Shopify agent. Could you email us to support@tabarnapp.com? We'll authorize the refund for sure, no worry.

October 4, 2018

This app used to have some functionality to it. Last time I used it the free version has everything paywalled forcing you to upgrade to premium in order to use even the basic rules. Don't waste your time with this app.

Bomb Thoughts
Canada
35 minutes using the app
Staytuned replied April 16, 2019

Hi, thanks for the feedback. The free part of the app is the discount links feature. We've made it clearer using badges to visually show what you can/cannot access with the free plan. The discount rules (basic or advanced) are part of the paid subscription, indeed.

November 21, 2021

You do not get all functionality for the monthly price, some aspects needs to be purchased separately which is not mentioned anywhere on shopify apps page.

nappycare.co.za
South Africa
12 minutes using the app
Staytuned replied November 21, 2021

Hi, thanks for the feedback. For the Black Friday sale ($5/mo off), we've edited the app listing page and you are right, some features requiring a one-time fee like Smart Deals and Gift extras were removed from the Shopify app listing page, for the sake of simplicity and limitation in number of characters by Shopify. We will add them back. They aren't hidden fees, though, as they are clearly identified inside the app (on the first page when you install the app and inside each screen where these features appear) and on our website as well.

April 21, 2020

The "free" plan content would indicate that basic rules for discounts would be available. They are not. I realize I shouldn't complain about anything provided for free, but I wasted 40 minutes trying to figure out what I was missing.

EAV Boutique
Canada
7 minutes using the app
Staytuned replied April 21, 2020

Hi Eva, sorry for the confusion about our pricing. Could you point where you saw the Basic rules were included in the free version of the app? We'll change this to avoid mistakenly misguide other people like you.

In about 2 weeks from now, we'll simplify our pricing to avoid such confusion.