Reviews (193)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex discount scenarios, such as tiered discounts and "Buy X, Get Y" promotions. It effectively boosts average order values with features like flash sales and bulk discounts. The app also offers customization options, sales badges, and widgets to enhance product visibility. Customer support is praised for its responsiveness and helpfulness, often providing video tutorials or hands-on assistance.
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This app is so robust -We use it to hyper-customize discounts and gifts with purchase. The functionality is much greater than what Shopify offers out of the box, and the service is fast, friendly and helpful!
Hi there LoveSeen team!
It's great to hear that you had a wonderful experience with our app! Thank you so much for taking the time to leave feedback, we truly appreciate your support.
Please let us know if there's anything else we can help you with. Thank you for choosing ADU!
The app does exactly what is says it does, perfectly. The customer support is exceptional. I am not a tech person and their guidance was so simple and straightforward and made it very easy for me to achieve what I needed. Very good service!
Hi there Aleksander Revas!
Thank you so much for the heartwarming review! Your feedback is very important to us and we're glad that we're able to help you out.
If you need further assistance, you know where to reach us!
This is the worst app we've ever used! Stay away! We ran a semi-annual sale last week, and 3 random issues happened and they never fix it for us. 1. Sometimes the app will give customer 100% discount, which means giving away our products for free. 2. Sometimes the app will give customers 70% discount instead of the 30% discount that we set up. 3. Sometimes the app will skip some orders and gave the customer 0% discount. Everything was just random. Stay away. This app is full of bugs and issues.
Thanks for taking the time to post that. It was painful for me to read, but it seems a fair assessment of your issues. I'm so sorry about your experience with us so far.
I realize it feels like we weren't doing anything to help with these technical problems, but I promise you this case has been at the top of our priority list for at least a week. If you're open to it, I would love to jump on a quick call with you to discuss. We still want to get this fixed for you!
Best,
Hannes Bez
Director of Customer Experience
This app does a good job on expanding upon Shopify discounts based on much more fleshed out logic options.
Hey there The Gallery Collection and team!
Thank you for the 5-star review! We appreciate your support.
We just noticed that you've uninstalled our app. Can you share with us the reason why? If you need help or have any questions, just send us a message so we can help you out.
We hope to hear from you soon!
Although it was difficult during the first setup, I found that this app offers unique features compared to others. RG from the customer support truly stands out, providing detailed explanations that simplify everything and make it much less complicated! I strongly urge you to try it out!
Hi team!
Thank you for sharing your experience with us! We're glad to hear that RG was able to help you out. We'll do our best to continue to provide you with outstanding support and service.
If you need anything else, you know where to reach us!
Just started using, but like what I see so far. Our use case was to allow sales reps to get a large discount up to a maximum savings of a certain number of dollars.
Tried this, and seems to solve our issue.
Thank you!
Hey there Aromatique team!
Thank you for making our day with a wonderful review! We're glad that you liked our app.
If you need any help or have questions, please feel free to reach out to our team. We're always happy to help!
Thank you for the 5-star review Reed Made Speed team! We appreciate your support.
The app is great and super easy to use. I love that I can create custom discounts for my store.
Hi there realskincare.com and team!
Thank you so much for your kind review! We appreciate the feedback and support, this helps us a lot.
We know you're having a great time using the app so if you have any questions or need any assistance, please let us know, we'd be glad to help!
Charge for all sales in one market. Got help from their support to setup a few things, but it started to charges us 2.9% sales from 1 whole market, without any features activated from their side.
Asked to remove this app and get a refund, but the help was not help, it was more "try to stay and make it complicated with a lot of questions".
Do not recommend.
Thanks for taking the time to contact us. I'm sorry about your poor experience with us. I've reviewed the case and I believe most of this was just a communication mixup. I've already issued a refund to your account, and I'll be contacting you directly to sort out the rest.
Hannes Bez | Director of Customer Experience
very helpful customer service
Hey there hydria team!
I'm glad to hear that our support team was able to help you out! If you need further assistance or have any questions, please don't hesitate to reach out. Our support team is always happy to help!