Wine Source Store
A really useful app for any store. Fantastic support from Anton to make sure the app was working as we needed - his help alone has restored some of my faith in the Shopify platform as a whole!
Hey! Thank you for the great evaluation of our work. I myself and the whole team are always happy to help. Please feel free to shoot us a message any time you need help or advice.
Rug Online Australia
We have over charged with the app for Usage-Based billing system for the app, but But after a while, the seller's customer orientation satisfied me. They returned the extra money to me and had a very good follow-up. Thank you Anton
Hey there! Thanks for your feedback. There's a big misunderstanding here. The app uses one of the standard Shopify billing methods: Usage-Based. You were moved to a 20 001-100 000 plan because your views scored over 43 000. Our plans are listed here above. Anyway, if you don't feel comfortable with the app, then we will be happy to resolve things to your satisfaction. Please reach us at email@example.com and we'll get things settled ASAP.
I had some trouble getting the widget installed correctly but Anton responded in a timely matter and it got it placed on my site where I wanted it and it looks great! Excellent customer service.
Biggest pleasure is to help you set things up! That's why I am here :)
Whenever you need help or any sort of assistance, please feel free to ping our Support.
Trialed for 2 weeks, the app looks good on the site even with just basic functionality, however found it a bit too pricey as I have very low turnover but may consider it when things pick up. Customer support is excellent.
Thank you very much for sharing your feedback. I'll be happy to welcome you back whenever you decide to give it another shot!
Pup Culture Prints
Fairly easy to use for a novice!... when I did get stuck the support was great. Helpful & very clear advice.
Thanks for your great review! We are always on duty whenever you need our help!
Great app overall, I highly recommend it!
Efficient and fast service to help with customizations, paired with great interface and great ability to customize it to fit your theme and product recommendation needs.
Hey, thanks for your great review! We're happy to serve your business.
As usual, please feel free to shoot us a word whenever you need help or advice.
Customer support was top notch when I had an issue with my outdated app and the way a previous designer had set it up. Problem was solved within a few hours and I was even able to video chat and share screens with Anton to explain exactly what I needed help with.
Thank you for your terrific review! Always happy to help through any communication channel. Should you ever feel you could use help or advice - we're on standby.
One of the best app for displaying recommended products and recently viewed products. Has tons of customization available and great customer support!
Hey! Thanks for your fantastic feedback! Always on duty when you need us :)
Smart for Life
Very user-friendly functionality. Other apps try to do what Recom.ai does but most fall short. This app really executes on what they are offering to do.
Hey! Thanks for your feedback. We're always up to go above and beyond.
I used the app for a few months, and I really liked it, but it would only be perfect if the billing was done by sales, and not by viewings.
A view does not implicate a sale, and if a page generates a lot of traffic, but not necessarily a lot of sales, this app can become very expensive, very fast.
I ended up erasing it because it became too expensive for me, however, it performed flawlessly and it will be missed on my page.
Many thanks for your feedback! We have a robust analytics module to help you track the performance of the app and tune its recommendations. Please let me know if you ever need help with optimizing your widgets to ensure revenue growth. We'll be happy to help!