Automizely Dropshipping App

I see many positive reviews. I had the worst experience with the app and its work process and its customer service. I am going to uninstall it as soon as remaining issues are resolved. In my case, I picked products that ships from USA only because I have customers only in USA and they would want fast shipping. And their products gets sold out very often and don't even sync online and let customers just buy it anyways. Automizely will never let you know it's out of stock, until you actually contact them. I've made a payment within few hours when I get orders, but shipping won't happen for 3 days they say but it does not happen for more than a week. They don't even notify you it's out of stock and have China ship to your customer which would take 15-30 days to deliver. Their customer service so bad that none of them actually take responsibility to take care of the issue. They just say "We will check on it and get back to you in couple of hours." and I haven't heard any response for 5 days. You will have to keep contacting them. But the funny thing is that the next agent that you will talk to has no idea what your issue was so that you will have to explain all thing again and he/she would say "sorry for the inconvenience. we will forward this to our dev team and get back to you." and you have to wait several days. Your order shipment will only start after 3 days of making payment. And its actual shipment will take more days to begin. If your online store has no priority in shipping and you can let your customers wait weeks to month till they get the package, then this app could be considerable. If you want to face irresponsible and dumb customer service agents and keep wasting your time, this app is right for you. This app actually made a big impact bringing down my online store's credibility that I built with customers for a year.

I see many positive reviews about this app, but for me I had a very bad experience with this app & their customer service. The most important thing for me is the delivery time for the orders so, handling time is more than 3 days & the delivery time is more than 20 days most of the orders take more than 20 days & I'm providing the tracking numbers & you can check by yourself. They use Yunexpress. YT2123521266143941: 22 days YT2120721222007352: 20 days YT2124421266078553: 24 days When I kept asking them to ship my orders, they told me that to move somewhere else because they don't need my subsequent orders.

I have no complaints thus far. It's been a great app. It's super easy to navigate. And customer services are quick to respond.