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It doesn't work properly. The app allows you to make purchases with a discount even if your invited friend hasn't made a purchase.
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention.
We value all customer feedback as it helps us identify areas where we can improve our services. We do understand that you are referring to Referral discount and would like to inform you that the referral reward is given to the referrer when the referred friend makes their first successful purchase from your store.
One of our experts will be sending you an email in order to get this sorted for you.
In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com
Regards,
Team AfterShip
top program!
Great app and Akanksha was super helpful!
PERFECT. I THINK IS A NECESSARY APP. I RECOMMEND THE SETUP BECAUSE THE possibilities have no final!!
Very useful customer service help. aditya has been very helpful in supplying me with relevant information
Easy to use app, that can get people to make referals! and its free to try.. good! so far so god, havent found other apps easier to setup
excelente cumple todas las necesidad y el chatbot es de gran ayuda, tiene multiples opciones gratis para empezar a probarlo 100% recomendable
Uso otras aplicaciones de la cadena y he descubierto esta hace poco. Estoy empezando a usarla para darle un plus a mis cliente pero seguro que le puedo sacar mucho partido al igual que las otras que uso
Merci de partager vos précieux commentaires et suggestions.
Nous travaillons continuellement à l'amélioration de l'application, j'ai repris votre suggestion et l'ai transmise à l'équipe de développement. Très bientôt, vous remarquerez des fonctionnalités améliorées.
S'il vous plaît laissez-nous savoir si vous avez d'autres suggestions pour nous. Nous sommes vraiment impatients de savoir comment nous pouvons améliorer votre expérience.
Vous pouvez toujours nous contacter via l'option de chat disponible sur votre compte ou nous envoyer un e-mail à support@automizely.com. Nous sommes disponibles 24X7.
Acclamations,
Rupam
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I strongly recomend this app because of the great support team that work there. I have a little problem configuring my store, and they helped me, connected we me, we have a call and they solve the problem really fast. I am really happy with their attention.
NEVER use Affiliate Link with them!!!
I started an Influencer Campaign on 16th of january and got A LOT of orders -> I can only see one in the Dashboard. This is ridiculous. I already lost so much time writing with more than 5 people from "Support" who keep saying "wait for 7 days after sale is confirmed". Its been already 2 weeks and I got NO SUPPORT and need to pay the influencer! If I dont get any help from development Team; I will have to calculate manually the Influencer Commission...
THIS APP & Support are a disaster!!
Thank you for your feedback, and we sincerely apologize for the experience you've had. We completely understand your concern, and we take your feedback seriously.
Regarding the missing orders in the dashboard, we’ve already escalated the issue to our development team, and they are actively investigating it. We’ll make it a priority to resolve this issue as soon as possible and help you provide the correct commission to pay to influencers. The wait times you’ve encountered are not up to our standards, and we deeply regret the inconvenience this has caused. We strive to provide timely support, and we apologize for not meeting your expectations.
We truly appreciate your patience and understanding during this process, and we’re committed to resolving the matter swiftly.
If you have any additional questions or need further assistance, please don't hesitate to reach out to us via the live chat option available in your account, or email us at support@aftership.com.
Best regards,
Team AfterShip
